Kelly Jorn Cook, DDS

I have always feared going to the dentist. But some co workers of mine recommended going to see their dentist. Let me tell you, this place is absolutely AWESOME! The atmosphere is very relaxing and laid back. Doesnt feel like a dentist office. Could not be happier. I have had 2 visits so far and have many more to go, till I achieve my new smile. Both visits have been awesome. This whole office team has made me feel extremely comfortable and I am no longer afraid of the dentist. The go ABOVE and BEYOND in what they do, and I am so grateful to have found them.
I am going to refer them to all of my friends and family! You guys Rock! :D

I am not a fan of dentists. and I have to say this office has changed my mind about that. Not only is everyone way cool, laid back and fun, but they listen to you. I expressed that I need extra numbing/​pain meds and they gave it to me because they understand that each patient has different needs. I did not feel any pain and the drilling that usually kills me to listen to was drowned out by some awesome classic rock music over the speakers in the office. When they were running behind for my appointment they apologized and gave me a starbucks gift card. More doctors should learn this practice to show the patient that they do matter. I will be a return patient and I will send others to this office.

Kelly is one of the best dentists I’ve ever had. His whole office staff is awesome. They are personable, fun, honest & fair with recommendations for the work you need. They also work with you to break your fillings into the way you can afford it (upper left, bottom right, etc)
I can not stop referring my friends to him, he is the BEST!

This is a «Re-​Yelp» or an «Un-​Yelp» — I’m not sure exactly what to call this review. Not too long ago I gave a somewhat negative review of Dr. Cook based on an experience with some crowns I had had done at his office. I was unhappy with the color and another dentist I had seen had made negative comments about the work. After doing some more research, and because the crowns were done not that long ago, I decided to go back to Dr. Cook to talk to him about the situation.
Now, after reading my other review he could have had a poor attitude about my concerns and my visit, but he was incredibly helpful. He immediately agreed that the color on one of the crowns he had done was somewhat «off» and offered to replace it at no charge. My other two crowns that were done were matched to an adjacent crown done long ago (actually a crown that ended up having a root canal after — lucky me — which discolored the tooth/​crown) and I agreed that was certainly not his fault. I had been looking at the wrong tooth.
Perhaps this is «TMI» but to make a long story short, I should have contacted Dr. Cook before I gave my last review and talked about my concerns with him directly. He was very professional, knowledgeable and responsive. I’m so glad we had the chance to discuss this and get this resolved. :)

I was never a fan of the dentist until I started going here. The staff is so friendly and the environment is very laid back. I love it!

I have had mostly mediocre to flat out terrifying experiences with dentists since I was little. Well, the Doc that Rocks did exactly what he said he was going to do and I had my first good experience at the dentist.
Finding the door in was a little bit of a maze (it’s cold in the January morning before the sun is up!), but immediately getting inside I brightened up. The receptionist was very friendly and attentive. I filled out the paperwork but couldn’t help but sidetrack to looking around at all the memorabilia on the walls. They played classic rock through the office speakers — the ambiance reminded me of my dad growing up — so awesome!
The dental hygienist showed me back for my cleaning. She was so sweet and very personable. She took x-​rays and then they photographed my teeth (never seen a close up of my molars before. She cleaned my teeth and then the doctor came in to do «the check» on me. He noticed some problem spots in my teeth — then used this neat gadget to identify decay in a tooth. He showed me on the x-​ray and pictures to back up his findings.
So — my past issues have spawned from a couple fillings I have had and I was not able to numb up for the drilling. To say it was traumatic is an understatement. So when Dr. Cook told me I had to have a filling, I went into full tears and panic mode. He calmed me by telling me that he was so good at his job that everyone who has told him that same thing — he has been able to numb (with one exception but he said if I was that exception we would go with a new strategy from there). His confidence is exactly what I needed in a dentist.
I came back a couple weeks later and had the fillings done. He kept his promise. I went numb and the fillings were done. I am so glad I found a dentist that can deliver on his promise and be as excellent as all the reviews I’ve read. He lives up to it and more. Best I’ve ever seen, truly cares about his patients, and add a wonderful staff and atmosphere — I found my new dentist!

My entire family has been w/​Dr. Kelly for almost two years. My husband had a bad experience at our last dentist and feared going to the dentist for years. From setting the appointment to the actual work getting done, Dr. Kelly and his staff have been so amazing! They are kind and the environment is very relaxed, Dr. Kelly talks the whole time he is with you, keeping you informed of what he is doing and his «chair side» manner is great! My husband just had perio scaling and a bridge done and couldn’t be happier with the results (and the lack of pain!). We aren’t a family that typically enjoys going to the dentist, but we are so happy we found this practice, I can actually make the appts. without hearing the whining from my kiddos! Or the hubby! Dr. Kelly is surely the «Doc that Rocks» :)

A great place and a great staff. The anxiety of going to see the dentist is gone. I am so grateful for the staff.

After visiting many dentists years ago and a couple of times actually waiting years between regular cleanings due to my bad experiences, I was referred to this location by a co-​worker. My smile was extremely important to me at the time as I worked and gave presentations for a large corporate insurance provider who offered dental insurance. I have been going to Dr. Cook ever since. My kids, husband, friends and anyone else I’ve referred here absolutely LOVE coming to see Dr. Cook! I LOVE their hygienists and Dr. Cook ROCKS!
The rock music, the arcade games and modern feel of the place is great but the real reason I couldn’t go anywhere else is the customer service of the dentist and hygienists. They are professional, knowledgeable, funny and kind.
Seriously, I receive frequent compliments on my smile and I ALWAYS have to give Dr. Cook and his staff major props!!! If you are looking for a dentist office who will treat you right, give you the correct information and keep your smile looking great, I definitely have to suggest you visit this office — you will not regret it.
I like them so much I continued to visit them for years after I left Chandler and had to drive 45 minutes one way from West Phoenix to their office!

I enjoyed my experience with Dr. Cook. He was able to see me on short notice, especially considering I was a first time patient. his office is clean, modern, and fun to be in. I could’ve easily spent an hour looking at all the memorabilia displayed around the office. His staff was personable and professional, especially the receptionist. Currently I do not have dental insurance. However Dr. Cook was willing to work with me, and gave me a very fair price, and a generous discount, which I really appreciated. The Doctor himself is jovial, and approachable. He quickly repaired my tooth, and did a great job. I will gladly return to his office.

Dr. Cook has been my dentist for many years and he is the BEST! Dr. Cook’s staff is always friendly and helpful. His office is a fun and lively environment; from the video games in the lobby and rock and roll theme throughout the office, to the great music playing overhead. No sleepy Muzak here! He makes you want to visit the dentist. I have always had a phobia of dentists, but Dr. Cook and his staff have always worked hard to calm my fears and make me feel comfortable and relaxed. I wouldn’t trust my dental work to anyone else!

so ya wanna know something hilarious
watch what you say about this place
if you say you dont like it you will
have the manager send you a
f*** you email which is pretty much what
she said just professionaly
i might have been a little harsh
but hey wouldnt you be pissed
if you came in after reading about such great reviews then find out
they dont even do nitrous or iv or anything? like they say they just
tell you to take a freakin pill? come on now
then after that they send you to someone else to get your root canal done that overcharges like nobodys buisness holey smokes
im sure kelly j cook is a great guy but please save people the time
when you say you offer sedation treatment and all you offered me was an anxiety med im sorry that just pisses me off
and save your emails to me as well mrs manager
this is a free country last time i checked i didnt have to ask for permission to voice my opinion

This is the greatest dentist’s office I’ve been to. As soon as you walk in, the front desk is friendly and helpful. They handled everything with my insurance, which has always been a PITA with other offices – no problem here though.
They must not have much of a problem with late patients or overbooking because I can barely sit down in the lobby before I’m called back. I’ve had early, late, and mid-​day appointments, and they’ve always been very prompt.
The dental hygienists are great. Everyone I’ve seen has been personable and friendly. I’m far from any kind of expert, but I’ve always been impressed with the new and interesting equipment they have. And the hygienists are very knowledgeable and willing to explain what all the new stuff does.
Kelly is the best. I had to have 4 small cavities filled yesterday, but I was in a bit of a time crunch because of work. I walked in at 3, and walked out at 3:20. Not only was he fast, but very thorough as well. Other dentists have given me some messy fillings before, but Kelly’s feel perfectly natural.
When I’m checking out, they’ve got the insurance and payment info ready. I had a somewhat unique situation with my insurance coverage and had a few questions about it, and they knew exactly what was going on and explained things very well.
I tried to do this review chronologically, from a single appointment, but there are so many little random things that I love about this place. I’d be remiss if I didn’t mention them. They can confirm appointments via text message. They have arcade games in the waiting room. They have some of the coolest signed guitars, and albums lining EVERY wall. They play great music and will turn it up if you hear a song you like. Everyone there can hold a good conversation about all sorts of cool bands. And here’s the best part: I was talking to Kelly about a concert that was coming up, and he scored me free tickets. Awesome.
My only gripe is that I wish I lived closer. Still, I probably save time by going there because I never have to wait.

There is a reason why this office is so fancy and they have $ to advertise so much. His office staff will try to up sell you on EVERYTHING. You feel like you’re going into a car mechanic where you don’t know what is actually necessary and what he is just trying to make more money on that you don’t really need. I was overcharged for my routine cleaning stating that they charge more because they are a cosmetic dentist. False, if they are contracted with Delta Dental, they have agreed to Delta’s prices. His billing staff is terrible about getting back to you, took me leaving 3 messages and 2 weeks to get a phone call back.
Don’t let the fancy office and props get you to pay more for so-​so dental care. Take your business to an honest dentist.