Full Circle Auto Wash

Had a minor problem and some frustration today due to mechanical issues. Manager Mark was very understanding and made sure the resolution was above and beyond. Great customer service. Need clearer car wash info at the pumps.

Did a wonderful job getting all the mud off my car! Will use them again!

Spent $ 40 on a hand wash detail for my Lexus thinking I was going to get a decently clean car back. It was not a busy day and I figured since I waited over an hour and a half for my car I was sure it would be clean… Nope! They took my car back twice to wash the exterior and it was still dirty. They didn’t even wipe down the inside of my car, not even a little. Not my seats, the steering wheel, the dashboard, nothing. Oh and right before I took off they asked if I wanted my tires shined. Shouldn’t that already come with my $ 40 dollar car wash?! Super irritated and will never be back.

This car wash is sub par at best customer service is terrible and they take forever and your car still looks slightly dirty when they’re done I’ve had problems with them in the past thought I’d give them one more chance and they dropped the ball again

Quick Unilocal review. Ive been here a few times now. They’ll miss a few spots and will up sell the hell out of you. From saying I need windshield work done, to insisting I get a waxing done, to finally trying to sell me more car washes, I was pretty fed up. That literally was all an example of one visit. If you must come here just ensure they’ve touched the stuff up you find and get ready to say no a few times when they offer you something, because they definitely will. One last piece of advice. DON’T GET A DETAIL! Just don’t. Unless you’ve packed a lunch and don’t mind speaking up when you most assuredly find the places they didn’t touch.

I have been coming to this specific Full Circle for 7 years now and they’ve only made one mistake and they resolved it the same day. It says a lot about a customer service based company to own their mistakes and do everything possible to satisfy their customer. One of the main employees, Javier, has been here the whole time and is great!!! Great environment!

Worst car wash I have ever gotten. Half assed and poor customer service. Might as well paid 40 dollars to throw my truck back in the dirt.

I went in for a full car wash — interior and exterior. My car was pretty dirty since it had been sitting awaiting repairs. The salesman talked me into a hand wax. I reluctantly agreed since the car needed wax.
The car was not ready was promised, which was one of my concerns as well. But the car was still dirty on the exterior and it not appear waxed in some areas.
Do not frequent this business if you want a clean car.

Ugh, what a terrible experience!
Ok, so for starters, the pricing on their website is extremely misleading and I feel it’s done purposefully to get people in so they can bait and switch. I went to the website to look for a coupon to get an oil change. I normally go to the Cobblestone Auto Spa on Alma School and Germann in Chandler but thought they were somewhat overpriced so I wanted to check elsewhere. I went to their website and saw a coupon for $ 5.00 off «upgraded» oil which was regularly $ 54.99. Sounds great, right? Well the key word there is upgraded. I assumed upgraded meant synthetic and was expecting to pay $ 49.99 for a synthetic oil change. Well, turns out they were crafty with their working because upgraded didn’t mean synthetic. When I got there the price jumped $ 20.00 to $ 74.99 for a synthetic oil change and it turns out that the $ 54.99 was for a synthetic blend (which is usually half conventional and half synthetic). This is ridiculously overpriced because I could have gone to AAMCO and gotten the same type of oil for $ 21.99. I should have went to Cobblestone because the pricing on their website is very straightforward: «This much for conventional, this much for a blend, and this much for full synthetic.» It turns out that Cobblestone’s price was $ 67.99 for full synthetic with $ 5.00 off and a free full service car wash, which they usually bump up to the next level for free, based on my experience.
Here’s where things got interesting. When I mentioned this to the tech doing my oil change he basically said in so many words, «Well I haven’t dropped your car yet, so if you want to leave it’s fine.» Really dude? You’re going to turn away business? The whole reason I went there was because I thought I was going to get an oil change for $ 49.99 and he wouldn’t work with me at all. Even if he was like, «Let me see what I can do» and then came back and said, «there’s nothing I can do» I would have been fine with that.
The car wash they gave me (the standard) was terrible. I wasn’t too pissed about this though because it’s monsoon season and it’s going to just get rained on. I found it particularly funny when the agent tried to get me to detail the car. Ummm… it’s monsoon season and t’storms were in the forecast for that afternoon. They try to sell you on a 5-​day guarantee… because I have time for that.
This business is obviously hurting. I noticed a lot of the retail space has been emptied and most of the employees were sitting around. When I arrived they couldn’t find the oil change guy… probably because he had no work all day.
I do not recommend this business and I will not be back. I’ll stick to Cobblestone Auto Spa. I do not like deceptive businesses one bit.

If you are getting a basic car wash, you’ll be happy. If you for anything extra, be prepared for disappointment because it won’t get done or will be done poorly.
Also, extra pushy windshield guy, so be prepared for that.
Finally, don’t be in a rush. This is possibly the slowest car wash I have ever been to.

The service here is horrible and they do a mediocre wash. Clearly customer service is not their top priority.

This place is a joke. I pulled up and was bombarded with three guys trying to sell me stuff. Two were auto glass salesmen and one was the car wash salesman. I told him nicely that I just wanted a basic wash and he continued to go through my car and tell me what I needed. I said I just want a basic wash again and he asked if I wanted my seats whipped down. I assumed that is a basic thing to do, wipe off the seats with a wet rag, right? So I said again, all I wanted was the dirt off my car, it vacuumed, the basic wash. So when I got rang up the lady said it was going to be $ 49.99. I told her no I wanted the $ 12 wash. She said that the guy who helped me always did that and next time (like there will be a next time) to tell him you want the $ 12 wash. I don’t know how many times I could have said I just want the basic wash. So annoying!

I honestly wouldn’t «rate» this place half a star if it were an option. This is the worst place to get your car detailed. I paid 300 $ for 2 car details, did the first car detail, it took them an entire 8 hours to detail my car. Dropped it off at 9:00 am and my car was not completed until 5:00pm. They said they didn’t have time to complete the trunk of the car, so they didn’t vaccum or shampoo it. The car afterwards smelled terrible, they didn’t add any scent to the car. The seats were not shampooed, still had crumbs in the center console. I am not sure what they did they entire 8 hours.
I requested a refund for the 2^nd car detail since they did such a terrible job on the first detail. They told me I could buy car washes. The servie here is terrible, Steve and Pablo promised a refund through corporate, it would take 7 – 10 days. On the front counter a sign reads «no cash refunds, all refunds go through corpoate and will take 7 – 10 days to process.
The corporate center, Tom and Alisha were unhelpful. They refused to refund my detail and offered to redo my first detail and give me a couple of free car washes… A complete waste of my time and $ 300.00.
I do not recommend this place to anyone. Not even for car washes. The sad thing is I purchased the two details because the employee explained how they were so slow and going out of business. I agreed to purchase the two details after empathizing with the employee. He told me about their «excellent service» and «award winning car details.» Unfortunately, he lied. I feel right into it.

This place is hit and miss. There are times they do a good job and times were it seems I just made a donation to the company because they did a terrible job. It is the closest car wash near my house and I also recently purchased a discount book for free and discounted car washes for this location so that is really the reason I keep coming back.

Very disappointed! I had gone and gotten their best wash, which costs 29.99. When I had gotten home I had realized that my carpet didn’t even look like it was vacuumed out. I couldn’t have gone back because I had to go to work and they had already taken 45 min to wash my car. I won’t be back.

I have been coming to this car wash for years now. Never really thought they were exceptional but did the job for what I needed most of the time except for detailing was terrible for the price. Now they have raised the prices and taken the armor all away from the works! SMH

They do a good job for out here in the desert, but for $ 30 I expect perfection, but a detail is only what $ 80-​$ 100 so I can’t complain to much but it’s still my money. lol

I’ve been coming to this carwash for the last couple of years and I’m still impressed. The employee’s do an awesome job & most of the frontline crew have been there a long time so that says something for the management. Keep up the good work!

I’ve only been to this location to get my car detailed. I do this about once a year as a treat and to keep my car looking better longer.
Every time I’ve gone I’ve been happy with the end result. Everything is oiled, clean and new.
The first and second time I went the wait time was round 1.5 hours.
On my third visit I had two cars and we added a car wash and wax to the detailing. We arrived at 11:00, we left at 3:20… Over 4 hours of waiting. When we finally got our cars they were beautiful and we were told that someone was out for the day for a Dr. appointment. Bad management to let this happen. We were not told that our wait would be so long.
I would still consider getting my car cleaned here again because they did such a good job but I might try somewhere else because I wasted an afternoon.

Always a great wash. 12.99 is the basic carwash. Buy the gift book and get 3 washes for $ 25.