Buggs Pest Control

Although service was fantastic, the traps or bags that they use didn’t work. About a month later we began to see mice running across the kitchen floor and started to see mice poop in the corners of the rooms and closets. We ended up buying mouse traps from Lowes (the ones in a white container where you don’t have to touch the mouse). It’s an amazing trap because we caught about 6 mice with those traps and zero with Buggs Pest. Don’t pay a pest control company when traps are working just as good (even better in our case). Once we complained about their «bag» of poison not working they came out again and assessed though at no charge.

Desperate to get rid of some pests in my house I called «Buggs» on the recommendation of a friend. I had made a previous call to the pest company I’ve used in the past but I was told their schedule was «too busy» to fit me in. I think for me it turned out for the best. Mind you this is a Friday and I didn’t care to hear that music of these pests in my wall all weekend long.
Buggs gets a an A plus for customer service in my book. The owner, Glen Buggs, (coincidentally also the name of the company) was more than accommodating on the phone. After we discussed if I was a «new» or «existing» customer he quickly added me to end of the days schedule. That gave him bonus points from the start. When I explained the symptoms I was hearing he immediately diagnosed the problem… BEES!
The employee who came out to the house called my on several occasions telling me his location and timing of his arrival. He was pleasant and very courteous. Overall a great experience.