Best Buy

Several months ago, I received permission to work from home. So, I hadda go get a computer. Fortunately, one of my nerd buddies was selling most of the parts from his computer since he recently upgraded, so all I needed was a box. Well, I talked him into getting the box and putting it together so, boom, I had a computer. But then, I needed a monitor. So, I came here, and got a monitor. That was cool. Finally, after several years, I have a computer at the house.
Well, within a day or so, I was like «dang it, only 1 monitor» so I went back and got another. Yay, dual monitors. I measured the space, and I can exactly fit another one in there… but kridz is like, you don’t need it NO BUT I WANT IT!!!
Well, last week, kridz got the option to work from home too. But she’s not doing vdi in, she’s doing vpn. And sunday it wasn’t working. She was asking me questions and I didn’t know the answer, then she’s like it want’s me to install java… and i’m like GAH!!!
So, she goes in to do some work.
When she gets back, we are trying to figure out where to go eat, and i’m like «lets go get your birthday present» Her face lights up, «where are we going?»
Best Buy.
So we go into the computer section and start looking through the laptops. Every other minute a blue shirt shows up asking if we need help, «no we are just looking right now».
When we finally decide on a device… all the blue shirts are gone.
Still gone.
Still gone.
When we are looking, everywhere, when we want to purchase… gone.
One shows up, we say we want this one. He goes and gets it.
A transaction was made. We got the insurance or whatever because she is going to be taking it to bars and stuff.
So why did she get a new laptop for her birthday?
BECAUSE I DIDN’T LIKE HER USING MY COMPUTER!!!

I really wish there was another store that has electronics because their customer service is piss poor. Came in for an adapter and spent 30 minutes waiting to ask these fools a question.

Well let me start by saying that I like Best Buy and usually enjoy visiting their stores. This visit was different. I was bombarded by four different employees asking if they could help me find anything in under 5 minutes, even though I was holding a product and reading the box. I understand that’s just part of their job. Then I was approached by a DirectTV salesman, while I was comparing products that actually expected me to walk away from what if was doing in order to let him try to sell me on his service. I told him I had recently tried them and was disappointed with their products, but he continued to pester me. I sort of expected Best Buy to know better than to allow salesmen to roam their stores harassing customers. Anyway, I checked online comparisons for the same exact products that I was looking at in the store (dual shock4 controller, and charging station) one was nearly 15% cheaper on amazon, and the other was a full 50% cheaper on amazon. Why would I ever go back to Best Buy when I can pay significantly less money, get the same if not better return policies and warranties, and not have to put up with nosy salesmen online? I don’t expect this chain to last much longer.

Phone service atrocious, short, rude and uncivil. I will not deal with this store again.

It’s called Best Buy although their prices are high. Frankly, I haven’t bought much from Best Buy since I discovered online shopping.
If you’re looking to buy electronics, just go here to sample and check out products. Then go online to Amazon or Newegg and get an identical product for less.
Lastly, the Geek Squad guys aren’t who you expect for the «competitive» price tag. With most hardware issues, they just ship off your laptop to be fixed, whereas there are many places locally that will fix your laptop for significantly less. $ 200 for a Virus Removal? I would look elsewhere

Everything about this place is mediocre. Meh.

I went to this location to get a navigation system for my car. First off their prices are at least double what you’d pay on Amazon so do your homework before coming and they will price match. an example of this is the nav unit itself. Best Buy wanted $ 899 and i got it online for $ 465 after taxes and shipping. This goes for all the parts needed to install it as well. The salespeople told me they charged higher because they have a lifetime guarantee on whatever parts you buy from them. I dont know if thats really true or not, all i know is that i saved about $ 700 after everything was done through buying from Amazon.
The installers did a great job and had me out the door in a little less time than the 2.5 hours they said it would take so kudos to them. The unit works great so far and the guy who installed it was friendly and professional in answering my questions.
This place gets a low rating because they are that much overpriced. No wonder this business is slowly going under. Its called the free market Best Buy!

Pro tip #1: If you see a good price online, print it out and bring it into the store with you. If you don’t, they will not believe you when the in-​store price is higher. They will direct you to their intranet, which will list the higher price. They got sued for this a while back, but 2 years ago when I got my TV they tried it on me.
Pro tip #2: On big purchases, they will wheel and deal. The sales people DO have authority to negotiate, especially if you are talking about getting a couple K worth of stuff and know what you are talking about. If you want something that they are pushing (last year’s model, yet displayed prominently and/​or paired with accessories), you can probably get them to knock some $ off the top of a big purchase. It helps to know what it sells for on Amazon/​eBay or other retailers. It also helps to go at the end of the month.
Pro tip #3: Their prices on accessories and a lot of other ‘small stuff’ (power strips, head phones, phone cases, chargers, etc.) are positively horrendous. There a host of bar code scanning apps that will tell you the cheapest place to buy something, and even with shipping figured in, Best Buy gets crushed by online retailers (and sometimes Wal-​Mart, Target, Meijer or other big boxes).
Pro tip #4: Don’t fuck around with their Geek Squad. I’ve heard horror stories galore (though no personal experiences) and their labor rates are high. Chambana is bursting at the seams with pencil-​necked dweebs who can fix up and trick out your jalopy laptop for case of beer or a date with your cute friend.

I got a Laptop and a Digital camera there, I am very happy with it.
The prices are not to bad either.
The service was friendly both for the Laptop and the camera.

I had a motherboard issue with a computer I bought (with a warranty) from Best Buy. I went to the Champaign store, and they sent my computer to their central office for repairs. It came back over a month later, yet no repairs were completed. Best buy again sent the computer to the central office. This process was repeated four times, until, after six months, Best Buy gave up and offered me a new computer. Still, I was without a laptop for six months because of these guys!

Staff here is great… however, why is everything still overpriced? Are there no competitors to Best Buy in Champaign? No Fry’s Electronics? Good guys? :(I just need a Firewire-​USB cable… please dont charge me 20 bucks for it. Let me know if anyone finds one.