Saks Fifth Avenue OFF 5TH Cerritos

This just opened a few months ago, so naturally we had to make a pit stop. It was expectedly fully stocked and organized but the service of the employees was by far the best I’ve experienced in a long time. We were immediately greeted as we grabbed our basket to fill. Came here for my husbands graduation gift and left with everyone’s Christmas outfits and then some. Everyone was super nice, helpful, and doing something. I did not see one person standing idle or looking bored. I’ll definitely be returning for some fancy clothes at a fraction of the price.

I just wanna say this kind of attitude of the supervisor there was worst than I expected. I bought a Versace belt there with a bar code on the belt but after few days I brought it back to return. Supervisor came he ask me if I bought it there because the is no tag there he show me the tag which is not the same the label he said I took the tag out and just ties it back to the belt I told him I bought it with a pant bout the pant was fit and the belt I feel not comfortable. When I bought it there were no tag on the belt but a tag with bar code but no price on it. He said it impossible that their associate would sell it to me with that he even mention that there is a box with the belt I told him there is no, all I got is just the belt he said no they sell with the box. One thing I wanna say is the belt is there with the bar code do you think all customer would think this is the tag or not, I can tell all customer won’t be suspicious bout that at all, right? when we go shopping if we don’t see the price then we just ask them how much then once they tell the price n get the receipt we think it is the one. He keep insisting that I am the one who make the label or lost the tag or so what I wanna tell all customer please make sure that the tag or the bar code on all item are from their store cos u might all get bad situation like me and they won’t accept as their fault at all. One more thing that I wanna say to the manager there please take care of your service once u make mistake u should at least apologize to customer once u make me so embarrassed. Just return a belt with your own associate mistake make me
To go twice n have wait for the call n not even mention an apology.

#hotmess
That’s what I was. Due to a series of events that will remain confidential, I was running 2 hours late to a post-​Christmas party in Santa Fe Springs.
Due to this series of events, I was also in a shiny gold Michael Kors dress with my hair done and flopping around in a pair of dirty Reef’s beach sandals. Oh, what a sight for eyes that are now permanently damaged. Sorry, innocent bystanders.
I found this Sak’s Fifth outlet because I went the wrong direction and made 2 wrong turns from the 605 freeway, but it ended up being a Christmas blessing.
Within minutes I was able to find a pair of sparkling reasonably-​priced pair of gold heels that looked like they were made with my dress in mind. Then at checkout, I found an affordable gorgeous gold necklace to accent my outfit.
There was only 1 checker, but the line moved quickly. I ran up to her with one shoe on and told her just to scan the other one. I had no time to waste and she worked quickly, even offering me a bag for my dirty sandals.
I took one quick glance at the store before running out, longing to return when I have more time than –5 minutes. It was clean, bright, and huge. Much more promising than the location at The Outlets in Orange.
This shopping plaza also has Nordstrom Rack, Michael Kors, Zara… I shall return one day in evenly-​matched attire, confident and smug, and go home completely broke and happy with my day’s loot.
Oh, I did arrive at the party with 4 bags of Godiva truffles I snatched while in line. It was my «food» for everyone. Thank you, Sak’s, for saving my night.

Super clean and organized (more organized than Nordstrom Rack right next door!) and also saw some amazing deals. However, we first went to Nordstrom Rack before visiting Off 5^th, but went back to Nordstrom Rack because Off 5^th didn’t really have that great of a selection. Most of their shoes are their own brand «saks 5^th avenue» and saw a few nine west. Was not impressed. Also, the girl at the register was not very friendly.
I prefer Rack over Off 5^th, but will probably always step in to see what kind of deals they have if I’m in the area.

So I came a month ago with my friend to buy some sunglasses. Flash forward to now and they’re broken. So I come in and I want to return them, because seriously, I paid $ 35 for sunglasses that break within a month, that’s ridiculous. The girl in the front was really nice, and probably the only reason this place is getting two stars. She calls the manager over and he tells me that since they are a discount store, they have stricter return policies. Okay, Nordstrom Rack is also a discount store but if one of they’re products breaks within a month, they take it. He told me I could exchange them but I told him i don’t want to waste my time coming back and redoing the whole process again if they break. I eventually just told them I’d rather throw them away since there’s no way I can reuse them and I’m not about to exchange them and repeat the process. He then says «oh well I just didn’t want to say no to you.» Okay no problem. I have don’t have an issue letting you know I’m not gonna shop here anymore and I’d rather go to Nordstrom Rack, which has better lasting products and is understanding if something happens to them. You’d think they would try to accommodate customers, seeing that they are a new store and want to make loyal customers.

New location and close, usually I have to drive to Ontario. Great place and everything is in order as the other stores I have visited.

Located in the same plaza as BJ’s Restaurant, Nordstrom Rack & Off Broadway. Plenty of parking (but a challenge on weekends). Plaza is also across from the mall and right next to the 605 freeway.
Newly opened for about 1 week now, my husband and I came by this location this past Saturday afternoon. After checking out Nordstrom Rack (another newly opened store next door), I decided to check out this store. An employee at the front door immediately greeted us.
With any type of stores like these, I always head to the handbag department (a rather expensive obsession that I have), which is right next to the front entrance. This department was nice and clean and had a great selection of many brands (but prices are higher than say Marshalls/​TJ Maxx and Nordstrom Rack sometimes).
I also headed over to the shoe department (towards the back of the store), which I saw many high end brands (a bit pricey, but still cheaper than full retail value).
I like the layout of the store and the look overall. Thought it looked really nice.
There is a nice area for sunglasses and fragrances.
Glad that Saks Off 5^th made a home here in Cerritos and will definitely come back the next time I am in the area.

The store is very well organized and the associates are constantly straighten out the tables. You can tell that they take pride in their store and want to maintain the newness as much as possible.
They had a wide variety of brands and a great sunglasses and shoe selection. Also, the store director, Peter, was very helpful in answering my question and making sure I found what I needed.
OFF 5^th is a great addition to Plaza 183. Can’t wait to see what the holiday shopping season brings!