OROGOLD Cosmetics

I love how everyone is friendly and sweet. Melody is great with facials. She makes you feel comfortable and relaxed. I am addicted to the products here.

No stars, more like negative if there were that option. I never write reviews but this is a must!
At the mall with my mom then a lady (Natalia) that was out in the front got my moms attention. She had a «free gift» for my mom. We told her we were in a rush but Loured us in anyways. She tried on some eye cream on my mom that I thought was actually impressive. Then tried this skin peel thing, then a skin moisturizer. After she showed us the prices for each products, she also showed us an expired mothers day coupon that she would let us use and told us if we got the eye cream today then she would give us the other products for free. We told her that we would be back because spending $ 318 for eye cream was something to think about. Then she wanted to show us the «facial room» just to simply show us and when we told her no thank you and we will be back, she gave us the nastiest customer sales comment.
Natalia — «don’t be mean, I just want to show you the facial room. You don’t want to see it? Don’t be mean. Okay I’ve been sitting hert with you for 30 minutes and now your in a rush? Have a good day, BYE! «
Then turns away.
Had she not been super pushy and really rude at the end, my mom actually was thinking about coming back to purchase the eye cream. Instead, your store lost one sale, Natalia lost a commission sale, and we are NEVER thinking about coming back after her rude unprofessional customer service. Please, get rid of that gal. She’s costing your store/​company no sales and scaring off potential buyers of your product.
Its funny, she even told us to tell ALL our friends about it. LOL! Thanks for nothing, Natalia and Orogold.

Awesome product my skin cleared up with just one application !!! Highly recommend !!! I can’t believe all these people with their crazy negative comments it’s absurd!

Today morning I shopped in cerritos mall, on my way looking for something that I had to by for my wife, a young beautiful lady named melody stopped me to ask me if I’m willing to try one of her skin sample, she was super nice and I really liked her products.
She was very knowledgeable and she answered a skill of my questions.
I’m was ending up getting a few skin products for me and my wife.
Thanks Melody !!!

I was invited to try the product by Melody who was very informative and helpful. She took her time to explain the products and listened to what products I was interested in. The staff was very helpful and I got a really great deal for what I know is a great product. It’s better to be proactive than reactive. I work in a very industrial environment and I can’t wait to use this product to protect and clean my skin.

I was walking thru cerritos mall which was on my birthday and I came across Melody Pinto and she was showing me products and normally I would just keep walking by and say no thank you. Melody is so informative and such a sweetheart. I ended up buying the 24 k deep peeling mask. I’m glad it did because I absolutely love it. Today I went back to get the moisturizer because I had samples and this is amazing as well. My face looks totally different now. She tried some products for the eyes today and I already see a difference with just the 1 application. Eventually I would love to be able to get those 2 eye products as well. ABSOLUTELY THE BEST PRODUCTS THAT I EVER HAD!!!

Danielle pulled me into the store to try the deep peeling and I ended up buying it with the day cream and night cream. It was little pricey but totally worth it. I guess it’s ture, you get what you pay for. I really looking forward to my facial next week!

Being a lover of gold and all things good for my body, I was attracted to this place as soon as I heard about. The Day Cream brings a nice natural glow to my skin and I couldn’t be more grateful, thank you Orogold! Much love :)

I am using orogold products for over a year now and pretty satisfied. Lately I decided to go to a facial over there. I have heard it’s important and can help with dry skin. I went and get the facial last weekend and it was Avery nice experience. The staff is very professional and nice they really made an effort to make me feel comfortable, They offer Vine, champagne and chocolats very luxury place. My skin feels very very good the only problem is it’s kind of pricey. I ended up spending over 800 for the facial and Cleanser and cream.

My experience with Oro Gold has been nothing but great. Their associate, Melody, is extremely nice and helpful. The product itself, although not the cheapest, has worked fabulously on my mother and I. I have acne prone skin, and for once, my acne is finally going away. The product isn’t harsh, and unlike other products I’ve tried, this one does not leave my skin feeling extra dry. I’m happy with the results I’ve gotten after only just 2 months of treatment.

I visitors in the store and I met amazing Christian that helped me a lot to take care of my skin, I hope to see good results

Melody is super sweet! She informed me of every product applied on my face. Highly recommended!

I would give negative 2 stars if possible. Very, very disappointed! Look them up online and see for yourself!
They have a hidden «no refund» policy. I was pressured into buying a product that I can’t afford, and was denied a refund when I took it back unopened same-​day. AVOID AT ALL COSTS. The ingredients are not that good quality. You can buy the SAME THING for MUCH cheaper. Buyer beware! I have put in a dispute with the charge to my credit card company.
They are very sneaky scammers. I’m ashamed I got duped $ 60, and I’m glad it wasn’t the bigger amount the sales lady tried to get me to buy!
Good luck! Hope all the other people who also got scammed can get their money back too!

I never try any skin care, normally just buy a random product.
While walking in Cerritos mall this week a nice lady offered me a sample.
I stopped to check it out and entered the store.
From that point I was very surprised, the store is big clean looks very professional, so dose the lady that showed me the product (unfortunately i don’t remember her name)
I end up buying peeling and eye serum for my wife, she loved it and will go back there for refill and other products.
Bottom line? There are nice surprises when you don’t expect it, very nice store very nice people and great products…
Highly recommended, don’t be afraid to try new things :)

I came into this store for a facial and these crooks charged my debit for $ 3000 without telling me they were charging me for products Gia said she would be giving me. Then when I go back to the store to try and get this resolved I was sexually harassed by your employee Leo who after asking me if I have a boyfriend, he proceeds to come on to me and tells me that I need to be with him so that he can show me what a real Puerto Rican man is. Leo disgusted and offended me more than I can write here in this review. The fraud and sexual harassment I endured at the hands of Orogold is completely unacceptable. After speaking with Carla, Tia and Leo at Orogold without any resolution, I will now be taking Orogold to court.

My first time in the Oro Gold shop in Cerittos, . I didn’t feel as if I was being sold a product. I felt welcome, like visiting an old friend, and was treated almost like a queen. They offered me water and invited me to try the 24K Deep Peeling and the Multi-​vitamin day moisturizer. Loved it so much I bought both. All my friends and family compliment me on my skin and I started getting carded to buy alcohol in stores again! The products are amazing and I will continue to use OroGold for as long as I can!
Ps you should ask to try the treatment for the eyes it’s gonna leave you shocked (DMAE TITHING SOLUTION)

This stuff really works. My mom and grandma both got some stuff from here. You could see results instant. They are pushy for sells trying to get you more stuff. I would recommend trying one of the products and see it for yourself. In the photo the right side of it is the treated eye. It is 3 days later and they still look good.

Expensive products, pushy sales people who won’t take a no for an answer. Stay clear, unless you want to get milked for hundreds and even thousands of dollars of products you really cannot afford.
The products do work, but the deals they offer dig deeper and deeper into your credit card’s limit.

Amazing!!! The products it’s amazing I’m use It for three years I am happy with the product!
I’m love the people who work at the store, so kind, so nice and so patients.
Right it’s not cheap product but it’s worth it !!!
Thank you Joy I’m happy with my products and thank you for your help!

This is a review on the salespeople, PUSHY!
I work as a trainer at a financial institution and we are about cross sells, but in a good way. It’s about finding a need, and a product that works for our members. It’s never about pushing a sale.
I was on my way out of the mall, and the lady gave me a sample. Then she asked if I had ever heard about Orogold. I said no, so she invited me into the store. There is a way she can get rid of my dark spots. I like to see how people try to sell their items, it gives me things of what to do and what not to do.
She asks me where I’m from. I really hate when people ask that. I’m from here, born and raised in America. Ask me, what’s my nationality. She then asks my age, and then tries to butter me up by saying you look amazing for your age. I look amazing, but you pointed out my heinous dark spots.
She goes into her schpeal and puts on the first product to clean my skin, then the lotion and how it soaks into it. It’s $ 178 for each of the products. I said, you know, I need to go home and do some research. Research, what do you need to do? Google it, read reviews? I said yes. She said the best way to know how a product is, is by testing it. So, you want me to pay $ 180 to test this product that I just heard about, and you’re pushing it down my throat. No thank you.
She says, look, we have a magazine. I pointed out that it’s made by Orogold. Plus I let her know that anybody can make a magazine. She said yes, but it costs money, and do you see other companies with a magazine? I said not that I know of.
The reason those companies don’t have a magazine, they don’t need it. They have a market base and their products sell.
I tell her no again, and she said let me get a brochure for you to take with you. Now, it’s turning into a car sales because she’s getting the manager to come and try to sell me.
I take a look at this magazine, and the stars that she said use Orogold, they do not. The articles are just about the stars, and their claim to fame, nothing in it is about them using the product.
The manager comes and asks me where I’m from, and says she has a friend who is Cambodian. Ok. She asks me my age and says I look wonderful, and this can only enhance me. I say no. She says, let me give you a deal. Car salesman!!! Today you can have it buy 1 get 1 free. Anytime you start discounting your product, it tells me that it’s overpriced to begin with. No thank you I say. Ok, what if I give you this product at ½ off. No thank you. If you go to Clinique, Lancome, Shisheido, MAC, those products don’t just magically get ½ off. They’re priced what they should be for their value. You say you need to go home, how about you take this product home, it’s only $ 29. That’s the only way you’ll know if it’s good for you.
I tell her I’ve already spent way too much time in here. I’ll look at the reviews, and if I think it’s good I’ll come back. After reading about the no refunds, I will say no thank you and my gut about the pushy salespeople was correct.
Thank you thought for giving me something to use as an example in training on how sales should not be.