L & M Appliance Services

I did not hire him but I have to give him a good rating bc he had the courtesy to return my call within hours of me leaving the message to say he did not do what I was asking. I left 10 messages and only one other person (other than L&M) called me back which I find typical for the DC area unfitly. I will call him back if I need an installation with which he can help me.

Buddy is simply the best. Suffice it to say I had several bad experiences with a massive retailer to get our ice maker repaired. One call to buddy and everything was fixed the same day in a quick amount of time. He was very friendly, professional and expeditious. And his work was high quality and at a very reasonable price. He has earned our business for any future appliance repairs. His 5 star rating is very well deserved.

Buddy fixed my refrigerator and thanks!

Buddy is superb!!! Not only does he respond to a request for service immediately, but his efficient work skills allow him to schedule you immediately, and he arrives on time, if not a little before! His knowledge allows him to be super fast in his diagnosis of the problem, he has parts available with him (especially when you can give the model number and symptoms); he is skilled + efficient in his work and extremely reasonable, all of which are echoed throughout the reviews here!
I, like others, found Buddy on Unilocal,and after reading his 5 star reviews, and after finding my previous ‘go-​to’ person did not work in the area anymore (who then also gave a recommendation of L&M Services), I called Buddy. Buddy kindly accepted my having to ‘handle’ this refrigerator problem by long distance, as I was in another state. L&M Appliance Services is definitely my ‘go-​to’ appliance person, now! I highly recommend Buddy and his L&M Appliance Services.

Called for two things. Ice maker not making ice and washing machine taking forever to fill. Repaired both items in an hour. Prompt, knowledgable and polite. Would definitely call Buddy again!

Buddy Buddy Buddy! Returned my call quickly. Asked for the model # so he could research before he can out. Showed up on time — Early actually. Very knowledgeable and charged me a very fair price. L&M is saved in my phone for future work. Excellent experience.

I generally hate plumbers/​electricians/​repair guys, for fear of being gouged and just the general inconvenience of scheduling, missing work, etc.
Buddy was as good as it gets. He clearly communicated when he was on his way, and showed up during his promised window. When he heard the odd sounds my washing machine made, he told me what he suspected, and what I would see. He nailed it.
He gave a very reasonable price for the part and roughly one hour of service.

We have a french door refrigerator that has been leaking. He knew exactly what the problem was and was ready to fix it. However, our fridge must have been installed before the island and cannot come out of the wall without some demo and cabinets moving… needless to say it will be a much larger undertaking than a minor repair. He apologized that he would be unable to fix it that day, but stuck around for awhile trying to help me come up with a solution on the easiest most cost effective way to move things around. He did not charge me for a service call and was very generous with his time and advice. I will be calling him once we have figured out the kitchen configuration.

I called Buddy on a Thursday and left a message. On his voicemail prompt, he said he will call back within an hour. True to his word, I received a call back within an hour and had me scheduled for the next day. He gave me a 2 hour window and showed up within the time frame. He is very professional, his prices are reasonable and he will not replace any part on your machine if it is not necessary. I highly recommend Buddy and this company.

I have a Jenn-​Air gas range and one of the burners would light but the igniter would keep clicking the entire time the burner was on. I called L&M Appliance Service and Buddy came out to take a look. He had to order some new parts and was back a week or so later and my range is now working great. He’s very polite and I will certainly call on him again if any of my other appliances need repair.

I called this morning and got an appointment the same morning. The technician asked me for the brand name of my washer.
He came in and fixed the washer in no time. He had the part in his van.
Great job!
Thanks

I was kind of wary about all these 5 stars initially, but now I’m a believer. My washer was not spinning and I even looked on youtube to see if i could fix it, but I would have been wrong in finding the problem. Turns out it was a Lego! Buddy found it right away. He was quick, efficient, and informative. He answered all my questions and was very courteous. Highly recommend.

I called L&M based off the wonderful reviews on Unilocal for my washer that needed to be fixed as the spin cycle wasn’t working. I called and spoke with Buddy and described my issue and he was able to give me a general quote over the phone. He was also able to come out the following morning, gave a 1 hour time slot instead of 5, and called when he was on his way. My boyfriend was home so dealt with Buddy and said that he was super helpful, polite and fixed the issue that morning! We needed 2 new parts replaced and Buddy stayed to make sure the cycle worked – all for under $ 200. Would highly recommend and use again!

Extremely helpful. Walked me through a GFI reset to turn my cooktop back on. I know exactly who to call when an appliance actually breaks.

Came home to water all over my kitchen floor from the dishwasher. Buddy to the rescue! Instructed me to cut off the water and how to drain the dishwasher. My sweet son cleaned up the floor for me. This was 8:30 at night and he still answered the phone… thank you! He squeezed me in the next day and came with parts in hand of what he thought was needed.
This was the third time I’ve had to call on him and highly recommend. Buddy is very friendly, we chitty chat about our kids going to rival highschools, professional and polite. He’s in and out the door very timely and very honest!
Every girl should have this great appliance guy in their speed dial!

Called him to fix my broken washer — he was fast, knowledgeable, and fun to work with! From walking in the door, to taking the washer apart, fixing it, putting it back together, and giving me my receipt, maybe 15 minutes went by?
To put it simply: This guy knows what he’s doing, and he’s GOOD at it. Watching him work was a joy. Wish all customer service experiences could be like this. Definitely a must-​use if you need an «appliance guy» in Northern Virginia!

We recently had the privilege of working with Buddy after our dishwasher broke (it turned out to be a wiring issue), and he was incredibly responsive, friendly, knowledgeable, and fair. I would not hesitate to call him when anything else breaks *knocks on wood.

I found L&M here on Unilocal and have used them twice now. I’m happy to report that Buddy was fantastic and deserves his five star ratings. He came once to look at my dishwasher and it turned out to be a bit of a lesson in dishwasher maintenance for me, which was worth the money. The second time, I asked him to come look at my gas oven after I had a pretty good flare-​up on Easter Sunday. He took the insides out, took a look, turned it on, coached me through getting it cleaned up and gave me some reassurance that I could turn it on without burning my house down. Again, nothing major was wrong but it was worth the cost of the service call for the peace of mind and the learning.
In addition to being knowledgeable, patient and friendly, Buddy also just runs a good business. He returns calls, he’s often available the next day, he arrives when he says he’s going to arrive and he doesn’t give a four hour window, but an actual time, and calls when he’s on the way. It’s been a pleasure dealing with him and I couldn’t recommend him more highly.

We called L&M Appliance this morning at 8am to repair a washing machine. (It ended up being a broken drive coupling.)
They said they may have an opening this morning, called as promised and came out and fixed it – all before noon!
Great service and great price. Many thanks!

Our 20 year old washer decided to stop agitating (it would fill and drain, but no swirly agitation action). I called Buddy (the owner) at L&M Appliance Service on Monday and he was able to come out on Tuesday afternoon (perfect!).
Buddy called me to say he was on his way and he and his son arrived about 10 minutes. Based on my description of the problem, Buddy had the replacement parts in hand. he disassembled the washer, located the broken gear, replaced it, reassembled the washer, and checked it for proper operation.
Buddy was fast, responsive, professional, and friendly. He was also about $ 80 less (for the same amount of time) than the guys I used when the dryer got tempermental a couple of years ago.
L & M Appliance Service (and Buddy) is now my goto guy for appliance repair — and with 20+ year old appliances, I’ll probably be going to Buddy a lot more.