Chalet Inn & Suites

The guy at the front desk was very nice. The room smells and it looks like an old school Motel 6. At least they have bagels in the morning. Not work $ 130 though. Beds are double, not queen.— update. Huge fail. A house keeping woman just walked in to our LOCKED room without knocking. God forbid I was naked or something. I’ve NEVER had that happen and I have to take away a star for that pretty big deal especially since it was only 9 am when she did it as opposed to right at check out time.

Really friendly staff and the room was actually really cozy and clean. I don’t think the low star scores are relevant anymore

A Friendly, Safe, and Clean Motel: The Chalet is located next to a lake, with so many trees surrounding the hotel, making it a beautiful place to stay at.
I stayed at the Chalet Inn for 5 days and 4 nights. As a woman traveling alone, this was a perfect place for me because I felt extremely safe, and it was very clean. It is located by a lake, therefore it was beautiful. I sat outside my room enjoying the scenery. This establishment is family owned, and operated, and they made me feel like a part of their family. I would like to thank Frank, John, Mark, Donna, and last but not least, their cute little dog, Puff! This will be the place I stay for all my future trips to Long Island.

I don’t think this place was as bad the reviews lead you to believe. It is definitely a throwback to a different time and era with the décor and actual room keys but I thought that was part of the charm. The grounds alongside were very pretty with a lake backdrop. I do agree the parking lot can use some renovating and I think people have more of an issue with this (The parking lot) then the actual hotel itself. I also believe if it was located behind the hotel people would have commented on it less. Bottom line is at least for my room it had a clean and comfy bed, flat screen TV and a renovated sink portion of the bathroom. Some of it was dated but not in a falling down way, just part of another era. I would have no issues going there again for an overnight trip. Maybe it hit a nostalgic chord or maybe my like of all things of the «Mad Man» era but I liked it.

Wow, this place really doesn’t deserve a 2 star average on here.
The curb appeal of this place is pretty bad from the street, especially at night, and the parking lot probably has some of the worst pavement I’ve encountered. The front desk looks to be straight out of the 1970s/​80s, they still use keys (as opposed to keycards), and the décor in the rooms is also quite dated. If you can get past that, this is really a fantastic hotel– especially for the price.
The property may be dated, but it is kept up beautifully aside from the parking lot– the room, while old, is comfortable and in great shape. Honestly, I think new carpeting, new lampshades, new curtains, and new linen would bring the room pretty well up to date. The room is also spotless, and they clean it well between nights (most budget hotels will just leave clean towels and make the beds between nights for a guest that is staying multiple nights). This hotel is also in a very nice, safe area that also isn’t too far from anything. In all, you can really tell that the owners care about this place, and I don’t think you can beat it for the price on Long Island. You just have to have your expectations in line.

A hotel with a view and a migraine.
I’ll keep this short and to the point. I like others read the reviews and the comments by the owners, and I thought by now the hotel would have been fixed up. That’s not the case.
1. The parking lot has a dozens of huge potholes, I nearly ruined my car pulling in at night.
2. The heavy smell of chemical cleaners gave me a migraine. The smell of smoke in these rooms and beds is disgusting.
3. Safety is not a concern as they still use normal household keys, not electronic.
4. The rooms are outdated. My toilet seat was broke and stained, but they put a piece of paper around it stating it was cleaned. It was disgusting.
I understand it’s a family owned business and money is tight. I don’t expect a flat screen TV, but I do expect a room to not get me sick from chemicals and smoke.
The nail in the coffin on this review was due to a toilet seat stated to be clean but it was not fastened down and full of nasty chips and stains.

The only reason this place gets two stars from me instead of one is because they were able to accommodate my family for a longer period of time and it was relatively quiet. If one of the extended stay places in the area had availability, I would have preferred to go elsewhere.
The WiFi was complimentary, but barely worked in the evenings. The TV in the bedroom was a tube TV. There was not a single premium cable channel. The rollout couch was held together with duct-​tape. The filter in the AC/​heater was so filthy, when we needed the heat, it started burning and set off the smoke alarm. The room smelled like cat urine when you turned on the AC. We asked for one extra towel and were denied. The towels did not absorb much water at all. The shower turned from scalding hot to freezing if anyone else was showering in the building. The coffee maker made the coffee taste like plastic. You couldn’t open the windows because there were no screens and you would let many bugs in. The plate over the plugs in the bedroom was off. The lights in the ceiling were different types of bulbs and lit the place very oddly and made my head hurt. The parking lot is rutted and full of holes and will destroy your suspension and wheels. The gazebo and patio area by the pond is dangerous and falling apart. There is no fan in the bathroom. There are patches and spots in the ceiling. You have to run the AC to keep it from being muggy in the room. The bar chairs are too tall to sit comfortably at the counter. The couch is falling apart.
The floor was so dirty, your socks or feet turned black. I brought this to the front desk’s attention and instead of simply saying that they’ll take care of it, they got into an argument with each other about, «Well, why wasn’t it cleaned?»
Overall, the staff was fine, except for the surly, old man behind who was behind the desk occasionally.

I recently had a death in the family and this place was the closest to the funeral. I was really scared by the other reviews of this place, but I didn’t have too much of a choice.
When I arrived I needed to put my credit card down for a $ 40 deposit on the key. Yes it was an honest to God, key. I thought this was odd, but I did get the deposit back on my check out, so who really cares?
My room was very clean. No bugs. The flat screen tv worked wonderfully. There was a small fridge. I also saw that someone said there was no wifi. Well, a couple of years later things have certainly changed. They have their own and the area is covered very well by Optimum. There is also a local pizza place and a few restaurants not far.
It looks as if this place has gotten it’s act together in the last couple of years, as the other reviews are pretty old now.

This has to be likely the worst place I’ve ever stayed anywhere in the U.S. or even outside of the U.S. I wrote a review on tripadvisor and a few reviews followed mine that HAD to be written by the owner’s friends, employees or something. This place is disguisting. It smells (even in the office), the rooms smell musty and gross. The carpet has very visible stains, the shower was so dirty I didn’t go in it without wearing flip flops (glad I brought them), The front desk personnel were rude and had the nerve to overcharge me on my credit card so I had to go home and dispute the charges with the bank (bank said they’d had issues with this very SAME motel before, go figure). There was NO wifi, no cell phone reception and they charge you a deposit if you want your room phone to work — not usually an issue at any other inn but w/​o any cell phone reception, it was. I had to drive down the road just to make a call on my cell phone… nice. This was without a doubt the worst place I have ever stayed and I’ve only touched on a few of the issues. Oh, but I have to agree with other reviewers, yes, there were bugs in the room too. Cleanliness is not a priority at this place, nor is friendliness. I would give this one a PASS and an EPIC FAIL.

We stayed at this place 10/​10/​2010 and from the second we walked in to the makeshift front desk, we knew we were in for a bad night. We got our room and could tell right away that this place was in total disrepair. First, there was the musky smell, second, the windows did not shut, third, there were bugs all over the bathroom and who only knows how many other bugs were in other places we chose not to look in.
In my efforts to close the window, I actually split my thumb open when it closed on me. And after just taking two steps on the carpet, the bottom of my white socks felt moist and turned brown.
Our original reservation was for two nights but we canceled the second night on day one.
I’m not if two years have made a difference but according to a post from 2011, not so much.
Too bad for a property with SO MUCH POTENTIAL on PRIME LOCATION!

Not a nice hotel. Dirty floors, bugs on bathroom floor, musty smell from heater, dark room, goose poop all over parking lot. All of this for an overpriced $ 120.