Road Scholars Moving & Storage

Two men moving someone out of a retirement community today that I witnessed foul mouths in the hallway. They also said people around here stare too much. Beings they came off so rude around senior citizens I would find someone else to do the jo b if I ever need movers. NO RESPECT For people around them. In my opinion they dont deserve one star.

After having a terrible experience with our last movers, my husband didn’t want to hire anyone for our move but we didn’t have a choice with so much stuff and 2 small children. We took our time and did the research this time. Every single email amd call with desiree, zach, and someone else was extremely helpful and professional. They called to confirm and go over the details a day prior. Jeremy, Smog, Ace, and Julio blew us out of the water. They were on time, professional, and exemplified great team work. They worked their butts off and it seamed like they were competing to carry the heavy items! Nothing was damaged, 2 full truck loads wrapped, unwrapped, and moved again if we asked without one complaint and with haste the entire 11 hours. I just found out that I have cancer so they really took this super stressful time and turned it into a positive experience. We would highly recommend this company and its employees and we will share our experience and will recommend and use again for all our needs. I have extremely high expectations and they met every one. Thank you so much!!!

We used Road Scholars last year moving from Highlands Ranch to Castle Rock. They did a great job and wrapped all our valuables so nothing happened to them. They moved a lot of stuff up to the second floor without complaining and they were pleasant to work with. They even helped taking out the old washer and dryer to install the new one. They went way above the call of duty. Thanks Road Scholars!

Ace and Smag (sp?) were great. They worked hard all day moving me across town, and were upbeat and friendly. They took great care of my items, and moving things without any damage or dings on the wall. They seemed to work really well as a team, and enjoyed their work. I would definitely recommend them, and use them again.

What a great experience with Road Scholars. They were the best! They arrived on time and worked very hard for 5 hours with no breaks. They worked quickly and efficiently. Also, amazingly strong… wow! Just so friendly and such hard workers. Would recommend all day long; they were fantastic! Thank you, Road Scholars! We never could’ve done it without you.

This company is the Nordstrom of Movers! The 2 gentlemen that moved me were incredible. I have never seen such fast and efficient movers. They were also kind and professional. I have had nightmare experiences in the past and this was by far the best customer experience ever from every employee. You would be crazy to use anyone else! Seriously!

Road Scholars just handled our move and everything went great! They were on time, the guys were courteous and efficient and nothing broke. The cost was very reasonable. What else can you ask for…

I had such a great experience with Mealiki and Sean yesterday! I only needed a couple of pieces of furniture moved and was worried that such a small job would not be treated as a priority. Boy was I wrong!
Mealiki and Sean were prompt, SUPER courteous and efficient! They were respectful of both homes, were fast and did a great job!
I will ask for these two by name the next time I need to move anything.

Paul, Jeremy, Meliki and Ace helped on a local move from Englewood to Aurora.
They arrived on time and worked hard. They were organized and efficient. They communicated up front on what to expect.
Meliki was a beast I couldn’t believe he could lift the dressers and some other big items by himself.
They do a great job of covering doorways and corners so they do not ding them up.
Thank you

The people are very nice and they did a good job moving us.

We had to move out of a townhome we had been renting for five years. With two kids this was a daunting task, but Road Scholars to the rescue!
They loaded all of our stuff into several of their storage crates and stored our stuff at their facility for almost a month. Then met us at our new home and unloaded everything. Cost from door to door for a 2 bedroom 2 bathroom amour of stuff was around $ 1400. It took 4.5 hours to load up and a little over 2 hours to unload all of our stuff.
Both on the front and backside the workers were very professional, courteous and worked quickly. Even when we asked them to change some things around for us they didn’t patronize, which could be easy to do when the workers were doing all the heavy lifting… literally.
During the move we did end up with a small box being lost, but the company is working to see if they can find it at their warehouse as during the initial loading the workers had to take a pile of stuff back to their warehouse and build another crate as they hadn’t brought enough for all of our stuff! I can see how a small box could easily have been misplaced. I’ll update as I find out more.
My TV also had some problems after the move but it is old and could have very well been on its way out anyway. The Road Scholars were still willing to work with me to come to terms with my TV breaking. That’s awesome service right there.
Oh one note: I never find discussing issues or problems that come up with either the workers or their customer service team by yelling is a good idea. I always wonder when reading negative reviews if it was really as bad as people say or if the customers themselves were the ones who instigated a conflict. Just saying :)

I had a quote by my square footage and they turned down coming to my home to measure, but charged way more than the quote and didn’t move all of my belongings. Not only that it took me months to get everything out of my garage (not in my home), to find out many things were missing. Now she says I was under the influence of something so I deserve this. Wow

Dependable, fast, superior. Have used this Company for multiple moves with success. Treats your possessions with care like their own. Works fast. knowing money is being spent. Feel very secure knowing this Company is moving my furniture and other items.

We hired two packers to pack our ABS U-​Pack trailer before moving from Colorado to Texas. The guys were very nice and hard workers, but not sure how well they actually packed the trailer.
Quite a few items were damaged. Some we were able to fix, but others were damaged beyond repair. Most of this was due to fragile items having heavier boxes on top of them. Please watch the packing process and advise if need be.
If they are packing a truck that is not one of their own trucks, there is no liability on their part for the damage of anything they’ve packed. SO YOU HAVE TO WATCH THE PACKERS PACK THE TRUCK VERY CAREFULLY. If they damage something that you do not see, don’t expect to get reimbursed on the other end.
Because you aren’t using their truck and not using the same company to unpack, you have no recourse if things get damaged. Just be aware of this, don’t buy the added coverage as it doesn’t apply to cross country moves and watch the process of packing the trailer. Be aware of what’s going on with your move.
This would be a great company to use for packing and moving locally. Or if you can’t afford the big movers, use them for packing your trailer. Just be aware that YOU are responsible.
The owner of the company, Sally, called me personally to discuss our situation. They obviously care about their customers.

Road Scholars Move is wonderful, and fast!!! I have had them do a number of moves for me and they have always been great!

Short story: I am very unlikely to use them again.
Longer story:
Movers arrived 1 hour late on a day where we needed to be out at a set time. Since we moved in a Sunday, no one was in the office to take out calls and make sure that someone was coming at all.
The movers arrived tired from a late night the previous day, working 12 days straight and moving stuff before our 8−9am scheduled move that day. We spent $ 30 buying red bulls and other drinks in a subtle attempt to keep them energized.
Movers were friendly, but one friendly enough where I told my fiancé to go to the new house so the movers would finish more quickly by stopping talking to her.
Our house was VERY well prepped for the move. Previous moves took 6 hours with this company. They took time to prepare our stuff carefully but our best furniture still emerged damaged and our move ran 10+ hours at Sunday time and a half.
Overall would be hard pressed to use overworked movers Even if they were only 15% less efficient due to being tired, this translates to several hundreds dollars for my move.
Of note: I really think the movers were trying very hard to do a good job, they were just exhausted. Next time though I’d rather take a chance with a different company and specify the need for a fresh crew.
Calls to the office to tell them of my experience as a customer resulted in two unfulfilled promises: 1 for an insurance form for my damaged furniture that I didn’t get. 1 for follow up from a manager after the July 4^th holiday that never happened.
Two stars only for the effort of the crew.

We hired Road Scholars Moving and Storage to move our furniture and bigger items from one side of town to the other. We were specifically interested in them because they claimed to have extensive experience moving pianos. We have a baby grand piano, and we liked the idea of having one company do all the moving instead of hiring a separate company just for the piano.
First off, I should say that the move happened to be on the hottest day of the year up to that point. It was 96 degrees outside, and the movers worked very hard. Based on that fact, I could not rate them lower than 3 stars overall. Here is why I didn’t score them higher and why I would not use them again:
1. They were supposed to arrive between 10 am and noon, and they were supposed to call 30 minutes prior to arrival. They showed up at 12:30 pm and did not call first.
2. At the new house, while they were setting the baby grand piano in place, they broke one of the three legs. The leg nearly split into two pieces.
3. Instead of owning up to the accident, they screwed the leg on anyway, and one of the movers tried to cover up evidence of the crack with wood stain.
4. While trying to cover up the crack, they dripped wood stain on the carpet (brand new carpet in a brand new house).
5. They did not inform me of the accident. I happened to walk by and notice the stain on the carpet. When I investigated, I noticed the cracked piano leg. The piano would have crashed to the floor at the first significant bump.
6. A few days after the move, I noticed a broken leg on our kitchen table. The movers did not remove the table legs for transport, even though I had suggested it. I did not report this as a claim because I was able to fix the table myself.
Here’s why I didn’t score them lower than 3 stars:
1. Once confronted, the movers did admit to the accident and the subsequent coverup.
2. They took the cracked piano leg with them to be repaired.
3. The claims process was efficient, and the communication with Sally in the office was very good, even though it took a month for the leg to be fixed.
4. They sent a carpet repair company out to the house to cut out the stained carpet and put in patches. They did a good job with the carpet repair.
5. They sent the movers back, once the leg had been repaired, to set the piano up. They did a good job with the leg repair.
The four movers were very hard workers, and I know that accidents happen. I would have respected the company if they had just admitted the accident. I don’t really know if this is a reflection of the company as a whole, or if it’s an isolated incident with just this particular crew, but I do know that I will never hire them to move anything of mine again, especially something as large and valuable as a baby grand piano.
Update: I received an email from Sally at the company. She apologized again for my experience and offered assistance with anything I might need to resolve any outstanding issues. I do think the company cares about their business, and I hope they take this chance to make some changes.