Brakes Plus – Tech Center Centennial

These guys are great! From finding and fixing a broken front hub on a Hyundai Santa Fe to fixing the brakes on an ancient Saturn to diagnosing problems with my venerable Land Rover Discovery II they have done it all with a smile and with thorough attention to detail. Whether you’re going for brake work or mechanical issues I recommend them.

Fantastic crew. Professional, knowledgeable and focused on customer satisfaction. Jaime and team know how to wow the customer. Jill

Friendly and professional staff. Did a great job fixing my rear brakes and engine mount. They even helped me look for coupons on their website. Would take my car there again.

Brakes Plus did a shoddy job on my brakes. I nearly had a major accident because the brakes fell apart on the highway. I never got a call from the manager as promised and they ruined my rim. They did fix the car, but a 2 hour brake job cost me a whole day of frustration.

What a great experience! I showed up, unscheduled, at 3pm, on a Friday, parking lot full of cars, because my 2003 Subaru with 280k miles on it had suddenly been severely overheating (and the a/​c was worthless at low speeds). I feared the worst. Super friendly staff said they’d squeeze it in before they closed at 6. $ 22.50 to give the car a look. Within just 2 hours, they’d had the car in the bay, given it a look, determined it was just a couple popped surge protectors, and replaced ‘em, all for about $ 25! I was thrilled! They were in a great position to tell me the sky was falling, but they took great care of me instead! Bullet dodged, sky in place. Thanks Guys!

Awesome service!!! Staff was amazing, friendly and helpful. Definitely will be going back.

I had a problem just with my license plate screw not coming out to put my new plates on (REALLY ANNOYING). Went in to see if they had any suggestions. Brent immediately helped me and took care of the whole thing. Way above and beyond. I’m going to them from now on when I need car service. Fantastic customer service!!!

We have been super pleased with Brakes Plus on Yosemite. The guys in the shop and working the counter are smart, helpful, and not pushy. They are respectful to both men and women (THANK YOU!) and prices have always been reasonable. I’ve even heard them remind customers to pull up a coupon before finalizing their bill.
The work they do has been very good and the customer service has been terrific. We have a Lexus with over 100,000 miles on it that needs regular maintenance to keep it running well. In one situation, Brakes Plus got rid of a loud noise related to the timing belt. It helped for a while, but then the sound came back. We took the car back in and they fixed it (for good this time) at no charge.
This company has a name problem– they do a lot more than just brakes. The «Plus» is for real. We’ve had them work on brakes, belts, rotate tires, oil change, tune up, and more. We always make a point to call here first when something comes up and are grateful to have someplace reliable with great mechanics in the area.
A great shop I’d highly recommend.

AVOID!!! Bought a $ 600 part, waited 4 weeks, during that time the car was totaled. Then the part came in – no refund, no credit — just stuck with a car part. Horrible. Not even sure if that was truly necessary in the first place; absolutely no confidence in this business. Dreadful company.

Very reasonable rates and super friendly technicians. I never feel persuaded into paying for a laundry list of other surprise repairs when I get my oil changed or brakes done. I like that. Plus the fill my tires and top off my fluids for free.

Unfortunately, as a woman, I am hesitant walking into anything that has to do with auto service. From past experiences it seems as though I was typically the first to be up-​sold on something I did not need. Thankfully, I am a little bit more knowledgeable about cars, so I was able to stop anyone from trying to do this to me LOL.
Nonetheless, Brakes Plus, off of Yosemite, is a place where I do not have to think about getting ripped off or oversold on something I don’t need. They fixed my rotors, gave me an oil change, completed a brake flush and replaced lugnuts for a very reasonable price, compared to most of their competitors. They were very friendly and do whatever they can to deliver superior customer service. This was my first time using this location and I will definitely go back for any services I may need!

I hate getting jerked around at auto service garages, so I feel fortunate that this Brakes Plus makes regular maintenance and minor work a breeze. Sure, they’ll let me know if a manufacturer recommended service is on the schedule, but there’s no pressure to do it and they document everything on your paperwork. There’s no attempt to get you to buy something unnecessary or pressure you into something you can easily do on your own. There has been a number of times where I’ve brought my car in with an issue expecting to get a list of things they wanted to do related and unrelated, but nope, just what needs to be done. Plus they frequently have coupons for oil changes that include tire rotation for less than many other places just for the oil change (which, BTW, they use Valvoline).
Bottom line: just like the other location nearby, these guys are helpful and friendly, and I trust them to do a good job while being good people.

I’ve had the brakes replaced on two of my cars here, and they always do a fantastic job. For my current car, when I took it in to have some grinding that had been going on for less than 48 hours looked at by the company that put on my tires they said my whole brake system needed replaced! I knew that was not true and that it was likely that the rotors could be machined and I could save some money, so I took it to Brakes Plus. They confirmed that could machine the rotors, saving me over $ 400!
They are a great company and they do not try to dupe women into paying for more than they need, unlike the first place I took my car to. I will continue to take my car there for years to come.

Despite their higher prices, I keep going to Brakes Plus for convenience. My affordable mechanic lives WAY out in Lakewood and runs an 8 – 5 shop Monday through Friday. Unfortunately, that’s when I work! I’ll take my car to him for major jobs (timing belt, radiator, whatever…) but will usually go to Brakes Plus for oil changes or for urgent jobs (car smoking, fluids leaking, AC suddenly broke and it’s 105 outside…)
They’re reliable and I’ve enjoyed working with Joe.
So far, Brakes Plus has completed replaced/​repaired my AC, replaced multiple belts, replaced my coolant bypass hose, done my brakes, and done multiple oil changes. And, in the three years that I’ve gone, I’ve spent a pretty penny with them. However, I’ve always gotten my car back the same day, gotten rides when I’m stranded, and haven’t been hassled about doing unnecessary «stuff». Until the day comes when the price outweighs the convenience, I’ll continue to go to Brakes Plus for minor fixes or can’t-wait emergencies.

I took my car here for over a decade, but the service has declined dramatically. Go a block further to the Brakes Plus on Dayton — they’re willing and able to serve you better, and make it a positive experience.

I have to agree with Carson K., this is the best auto shop I’ve found in Denver. Joe Archuletta and his staff/​technicians are knowlegeable, professional and fair. Best of the best and they have a customer for life!
Beth

I have gone to this place for years and recently they switched managers. They told me what it would take to fix my car, I had them do it and it didn’t fix it at all. I took my car to Keller Brothers and they found two major problems that Brake Plus should have caught. It’s too bad BP has gone downhill, hope their brakes work.

I’m glad Nicole had such a good experience at Brakes Plus, and I have to think it’s changed ownership since she was there. Shifty, shady, I’m trying to think of nice internet friendly words to use for this place. I went there because my wife has gone there before (around the time Nicole wrote her review) and has always been very happy with them, and walked out the door paying the $ 129 advertised price every time.
Not this go-​round, no way. Classic bait and switch shop. «The good news is your pads are not going to cost you anything, of course the hardware kit, you have to pay for, and that’s XXX.» I’m supposed to not know that the shims and clips come with the pads when Brakes Plus buys them, and that way I’ll pay them the cost of new pads that they are giving to me for «free» for the «hardware kit» that’s «required» to «do this job right, sir.»
Next, «The front rotors really need to be turned while on the car, or you are going to get pulsation and have problems down the road. We turn them off the car for free, but this is really what you need to do if you want to do the job right.» Let’s put aside the fact that rotors have been being turned off the car every OTHER pad change for all of automotive history, Brakes plus has found a new way to do it that doesn’t require them to remove the rotor AND bleeds the customer of another $ 34.95 per wheel, which is more than the cost of a good lifetime warranty rotor at Pep Boys.
Now, we get to the back rotors, which «Look like they haven’t been turned and are just at the end of their life. I can’t even turn these, so we are going to need to replace those, that’s $ 64 per side.» I asked him how that could be since these are new, lifetime warranty rotors that are less than 18 months old. «They just don’t make ‘em like they used to!» I asked what kind of warranty is offered on these rotors that cost 3X what I paid for the ones he’s taking off. Oh, we don’t warranty these parts at all. «Because they just don’t make them like they used to, right?» Right. So, $ 128 for $ 48 worth of rotor parts. The guy says, «We have people here to pay.» I said, «Well that’s built into the cost of labor you are charging me.» He says «Ok, I’ll be honest, we have to make a profit on parts, the parts stores do the same thing.» Fair enough — so Pep Boys sells me a rotor at $ 24 and they are making a huge profit — how much profit did Brakes Plus just make at $ 64 per rotor?
We dropped the car off, and they were going to get right on it. It’s 4 hours later, and we are still waiting, so I gave them a call. Same guy answers the phone. He says, «I could go ask them how long it’s going to be but you are going to have to wait in line just like everybody in my shop and there’s 4 people in front of you, it’s going to be a long time.» I declined the free Brakes Plus «Wait on hold for 20 minutes to find out when your car will be ready» service. I shouldn’t have, because it’s the only free thing I’m getting from them today.
We went in for «Free Replacement of Lifetime Warranty Pads,» which, I’m assured by Brakes Plus is what we are getting. And, it only cost us $ 401 out the door for that free replacement after the «hardware kits,» «free rotor turning,» and replacement of rotors that I’m 100% certain couldn’t have been worn below specification. There’s only one reason I put my hands up and gave them my money without a fight, and that’s the fact that they already had my car taken apart and we are due to leave on the only vacation we’ll be going on this year — a road trip. They had me trapped and they knew it.
When I got the $ 401 call, I called the dealer, typically the most expensive place in town to get this work done. They quoted me $ 245. They couldn’t get to it before we have to leave town, so I’m left with about $ 156 of regret. Consider this when you are looking at that number, $ 245 at the dealer was for NEW pads, this $ 401 is for the «Free Warranty Replacement On Lifetime Pads.»
DO NOT go to this Brakes Plus, it’s a classic, ‘70s style old-​school bait and switch ripoff shop. They do it with a smile, but I would too, if my business could charge $ 401 for ½ hour of work and a few cheap parts.

This is the best Auto Shop I’ve found so far in Denver. Kent and Alan are great, they are very honest and up-​front. I’ve taken my Honda Element in expecting to need new brakes and they told me everything looked fine and I could wait. I’ve had multiple oil changes, an alignment, coolant and tranny flushes. They are always great about noticing wiper blades and light bulbs that need to be replaced, and topping off fluids. Prices are very reasonable and coupons can be found on their website. Check these guys out and tell them Carson sent you.

I’ve been taking my cars to Brakes Plus for years, and after this past experience I probably will never go to one again. I used to have a 2001 Honda CRV, the check engine light came on and I took it to Brakes Plus to see what the problem was.
While they were very nice to me, they couldn’t figure out the problem when they should have been able to. I had to take the car to Kuni Honda’s repair shop to have someone tell me what the problem was. The guys there were amazed that Brakes Plus couldn’t figure out the problem.
Ends up my valve head was bown, so the car was pretty much junk. Which was upsetting to me even more because I had just spent over $ 2000 on maintenance work at… guess where… Brakes Plus. The guys at Kuni said that someone should have seen this problem coming and been able to tell me about it. So my advice is to just go to a dealer for maintenance, it may cost a little more but hopefully it won’t result in you having to buy a new car.