Heritage Body & Frame

From my phone call inquiry, they were helpful and friendly! They did great work and have excellent customer service. Natalie and Renee keep the front office running smoothly!

Excellent service, great staff, and amazing repairs–
The receptionist and staff were friendly and knowledgeable — on phone and in person. We called ahead when dropping off and picking up my car, just to confirm we wouldn’t have to wait very long. The insurance company had called in advance, so Heritage had most of my information ready. The paperwork portion only took a few minutes.
I’m completely thrilled with the repairs! The parts of my car that were damaged look perfect now. The damage was fairly minor compared to other wrecks I’ve been in, but I had my car back in 4 days, which was one day sooner than their initial 5 day estimate.
Heritage also offers updates on your repairs via email or phone, if you’re into that.

Went here based on a recommendation from a friend and could not be happier. Send like this location is under new management and seems like they are great. Communication and repairs were top notch.

I was super nervous about this repair. I have a brand new sports car that I recently purchased and it was my first expensive purchase at that. When my car was hit i wanted to cry!!! I think I ended up going to 6 different body shops before I decided on Heritage and what a great choice I made. My car is restored to it’s original beauty, You could never tell the accident ever happened and the shop experience was probably better than the repair itself. They kept me informed throughout the entire repair on the progress and really put to rest any concerns I had. To top it off, their pricing is great as well. I would highly recommend this shop, and just want to thank them for really loving what they do, it shows in all they do for their customers! A++ in my book

Didn’t seem to want my business at all. Disorganized, slow to respond, and not interested in taking care of the customer. Argumentative during my time there and, after my brief visit, never even e-​mailed me the estimate when they said they would. I’ll never go back.

Love the staff and the quality work! Thank you!

Despite the insurance adjuster taking forever to get out there to approve the repairs, Heritage did the work fast and beautifully. They were patient enough to answer all of our questions and phone calls. Hopefully we won’t need them again in the future, but if so, won’t hesitate to go back or refer our family/​friends.