Computer Age Automotive

I have been doing business with Gilbert at Computer Age for years and have spent thousands of dollars at his business. Today I had the worst customer experience ever with anyone I have ever done business with. When I asked for the bill for an estimate to be explained to me Gilbert came out of his office and confronted me in an aggressive and angry manner. Not only did I consider his behavior completely unacceptable he embarrassed me in front of my son. My wife had a similar experience last year but we thought that he was just having a bad day.
I have lost trust and confidence in the people running this business and would recommend against anyone using Computer Age.

I am so fortunate to know some great mechanics here in the Austin area! Thank you Computer Age Automotive… you always fix it right with the best prices. So nice to have honest hard working people on my side.

First, there was a snake on the front door of our house. Instead of just selling my house, I called animal control. They came out and almost had the snake, until it ran into my car. So animal control called Computer Age Automotive and they put my car on the lift and one guy pulled the snake out with his hand!

These folks are so honest and do such a good job! My son who is a mechanic in another town recommended them to take care of our child care van and they have been wonderful. They always stick to the estimate and go the extra mile to keep our students and staff safe. Recently we had a repair needed and they worked to make sure our van was ready for the bus run when school let out.

I’ve had my son’s car there for the same short starting problem three times and the problem still hasn’t been fixed.
One time they said it was «Fixed» and when my Son went to get the Car and it wouldn’t start so they just jumped it and gave it to him.
They are not very good at diagnostics.
They do know how to run a calculator because I was handed a Large BILL each time.

I have an old Nissan Sentra and it kept getting hot. I had a radiator flush and fill at a different auto shop hoping that would solve the problem. Well, it didn’t help and it still kept getting hot. I took it to Computer Age Automotive and they correctly diagnosed the problem the same day, even though I took it in late in the afternoon. The problem was my radiator, which was over 12 years old and worn out. The cost of the replacement radiator and labor was very reasonable and my car was ready the next day. I also like the fact that this repair shop is independently owned and not a chain auto repair shop.

Brought my daughter’s car in for a check up as well as brakes. Dropped off first thing that morning, I called back 5 hours later and they still hadn’t look at it. Finallly went by to check on at closing and they never looked at it. After taking off work to drop off, take my daughter to work, pick her up and to end the day with «nothing» even being checked, wow, done with them!

I hang out at a craft beer store right down the street and needed some work done on my car ASAP. I called on a Friday afternoon about 12:30pm and asked if I could get some things done and have my car back by 4 or 5pm. They didn’t even hesitate to tell me they could make it happen.
It seemed quite busy when I dropped my car off, but they assured me it would be no problem.
Fantastic service, guys!

We found Computer Age Automotive (CAA) while searching for Buddy from Buddy’s Under the Hood. We had been very satisfied, loyal customers of Buddy’s for 10 years.
The initial call to Brad (CAA Manager), was to inquire about a tune-​up for our teenage son’s 1995 Toyota Corolla car with 50,000 miles. However, upon inspecting the car, the front-​end became the main focus of repair due to a safety concern. The initial front-​end estimate was to replace all the needed work with new equipment; hence twice the amount budgeted. Brad totally understood the repairs are being paid by a young man who is short on cash. Brad explained to our son why the work was needed; while pointing out the defective parts. Afterwards, Brad offered to try to locate the parts minus the hub, re-​figure the estimate on safety related work and get back with us first thing the following morning… EXACTLY AS PROMISED, Brad had a new estimate and the parts in the shop ready for work which is being completed now.
Honesty, Integrity along with the ability to point-​out the parts while explaining needed work gives CAA a 5 STAR rating!

3^rd time using them! Always so nice and finds the problem fast. Thank you guys

Gilbert’s shop has worked on my vehicles for probably over a year now and I would call him my mechanic shop. I believe him to be very trustworthy in how he runs his business. I will return to Computer Age Automotive when necessary and have no reservations regarding recommending him to others, as I already do.

I was referred here by a friend with a prius. She had such great things to say about them that when my RV broke down I called them to see if they could work on something that big.
I took my Jayco 27 foot RV on a Ford e350 chassis in because it stalled and lost power while driving it home from a roadtrip. The techs took it for a long test drive but weren’t able to replicate the problem. Since it could be one of several things they advised me that I could start replacing things or I could use the info they gave me to better diagnose the problem if it happened again.
I opted for the latter. Gilbert spent a good half hour explaining how to check to see what the problem was and how to fix it. He also took the time to address another problem I was having with the fuse box and went in and printed a copy of the schematic so I could fix it on my own.
I could not have asked for better service. I could have spent a lot of money fixing things that weren’t the cause of the problem. I’m glad they spent the time to give me the knowledge to diagnose the cause if it happens again.
I will definitely be taking all my cars to them in the future.

It’s been a while; I’ll do my best with my memory.
I have a 2000 Toyota Camry; for the longest time I looked around for a trustworthy mechanic. Almost two years ago, I went to NTB for an oil change; they told me I needed over $ 1000 in repairs. I told them I need to think about it because my experience taught me not to trust mechanics until they’ve earned my trust. I asked my coworkers; one recommended CAA and another recommended I look up on the AAA web site; CAA came up on the AAA page.
I dropped off my car at the shop, they took me to work, and picked me up from work, and all I needed was a rear break job at around $ 120 (even though I told them what NTB said, so I knew they could have easily taken advantage of me.)
When I started experiencing vibration at braking and loud noises a year ago I thought it just needed a balance (since it happened a couple of years before and balancing at NTB helped but it came back). I took my car to CAA this time. I was afraid it’s something serious because I really don’t have much money, but it just needed a front break job and a set of new tires from Costco. That was around Thanksgiving 2008. When I took my car, the front brakes would squeal, so I took it back and they said if it continues to squeal after Christmas or New Year, bring it back. It did, and I brought it back. They fixed it, without charging me anything extra. They’ve taken care of me unlike any other mechanic I know and they are very friendly. I’m going to post this on any other web site I know!