Whataburger

Worst whataburger that I’ve been to! They always take too long! And what’s even worse is that I found a pretty big dead bug inside of the box where my food was in & it made throw up what I ate! I didn’t go back to report it and I will never go back in general !

I just went through the drive thru here and it went very fast. It was mostly young teenagers working and admittedly I assumed it wasn’t going to go well. My order did end up being wrong but when I went back through to have it fixed the young lady apologized many times and then returned with my correct order plus extra fries and an apple pie! They very courteous. I’m happy to see this location doing better. And I swear my burger even tasted better! Customer service and a smile make all the difference.

This particular location of the renowned What-​a-​burger®, I would describe sub-​satisfactory. I entered the premises and I was immediately greeted with the most unpleasant looks from one of the employees. As I approached the counter I could hear the staff whisper vulgarities under their breath. I set it aside as I was going to place my order. My order was simple, Number 1, Large fries not salted, Large drink, extra pickles and no mayo on the burger. I went forward to pay for the meal and was requesting my money. He proclaimed that they didn’t have my money. Hesitant to complete my order I reluctantly gave them MY money. I waited for 2 hours for my order. When I received my order the ma’am that handed it to me was what they call «ratchet». I sat down with my food, and it all fell apart. There was Salt on my fries! They gave me a small cup! There was mayo all over my FUcking burger and there weren’t any PICkles! I could have accepted it all, but worse of all! BITCH DIDN’T HAVE MY MONEY! THEY DIDN’T HAVE MY FUCKING MONEY!!! SO I THREW THAT FUCKING SHIT BACK AT THEM. SHAT ON THEIR CARPET AND LEFT.

Good food… When ever I’m away from Texas this is the first place I stop on my way back into town. Other states try to imitate the yummyness but nothing compares to a what-​a-​burger with onions, Jalapeño, cheese and bacon. Idk where the buns come from but I crave them some time ;)
The breakfast is really good too. I always get to Bacon taquitos and I love the salsa. They have cinnamon roll that I grab for breakfast or after late night drinking :) ²⁴⁄₇ drive thru hours makes this a great after the club spot!

I’m home for the holidays, and damn it if this place hasn’t gotten worse. They really need to bring in new people to turn this place around. Otherwise, it will always suck. I came here today with relatives to pick up something quick. Not only was it not quick, but my order was wrong, as usual. These guys fuck up orders like it’s what they’re supposed to do. The people on drive-​thru duty are too stupid to work at fast food restaurants, but somehow, they’re there. Gah. They need to close this location.

The service is super slow, and I had to repeat my order 3x — twice at the intercom and again at the window. I didn’t repeat the order so that they could find it, but so that they could cook it.
The fries were stale and small (they gave me a small/​charged for a large) and my #1 with cheese/​ketchup was all but thrown in my car. I had to ask for a straw.
I’m a rabid Whataburger fan — I have 3 shirts and only use their ketchup — so I’ll come back. It just won’t be in the near future.

*Sigh* I hate to do it but I have to agree with previous reviewers. This location has the SLOWEST and most INACCURATE drive thru service of any Whataburger in the universe! The last (and final) time I was there I actually called the restaurant while I was in line, letting them know I had been trapped there for longer than 15 minutes!
Just drive a little further north to the one in Duncanville off 67.

Should have read the reviews before coming to the location cause they where very accurate. If I could give below one star I would. Service was horrible they got the order wrong. So upon return I tore the bun to ensure that I get a fresh hot sandwich made. Got the new sandwich and I had the same bun on it. By this time I just asked for my money back cause I didnt trust anything in yhat kitchen. Note to owner I went today at 8 pm