Dove Valley Animal Hospital PLC

We have been coming here for a few years, as well as other vets, the staff here is really very nice, they appear competent to a degree (The Dr./Vets) however DR. Mike K. in particular, is primarily a salesman trying every angle to sell products, surgery (he is not a surgeon by the way) ex rays (at double the rate of most offices) tests, inoculation pre-​pay plans Etc.
They are accommodating no doubt, but we are switching vets, because we want primarily correct care for our numerous animals, not a hard sell to jack our bill higher.

I have been very happy with this group. DR Newquist is wonderful with my cats, and even gives my older cat Jack Accupuncture. They literally saved the life of our female cat when she went into acute renal failure. If not for their quick thinking and knowledge she would not have survived. My 3 cats are family, and I feel 100% confident with this practice.

My dog recently had a bout with something that could have been serious. We saw both Dr Koza and Dr Newquist during our visits. Both of the veterinarians took the time to listen and understand and then ask questions to make sure they fully understood. After that they both took the time to offer all options available and explained possible outcomes. They and their staff truly cared about our dog and treated us with respect. The Drs themselves followed up with us every day instead of just getting their staff to contact us. Either way would have been fine but to hear specifically from the Dr shows true care. They knew the urgency of the situation and were able to squeeze our dog in within a moments notice. We plan to go back for any further needs we may have.

My name is Christopher and I brought my gorgeous green tree python to see Dr. K on a matter of a stomach issue. I perceived it to be dire since the location of the lump was not in the right place and I already set myself for the worst. Once Dr. K saw the snake, he too embraced me for the worst, since it looked to be a tumor. He is honest with everything. He gave me the options and did not push me an any direction, and he did not give me that stare that some vets do when they want you to go over and beyond to save your cherished pet, when, obviously, something bad is wrong and thousands of dollars is not going to cure it. We chose a quick surgery and amazingly so, his one prediction of Stardust being out of harm’s way came about. Dr. K did a beautiful job on the recover of the surgery and it’s diet plan and now my Python, Stardust, is roaming about at night and eating and pooping just fine. Thank you Dr. K.

I was very nervous regarding our Guinea pig named Ginger. As soon as I walked I was greeted kindly and shortly after we were seeing the doctor. Dr. Koza was friendly and answered all of my questions. The best part? I received a follow up call on my voicemail! Talk about great customer service. From now on I will make the extra 15 minute drive because of the great staff and bedside manner Ginger and I have received.

We took our new chihuahua to Dove Valley Animal Hospital after discovering his hernia was more serious than thought initially. He is only 2lbs, and 15 weeks old, so we were really worried about him undergoing surgery. Dr. Mike Kiedrowski saw us on Saturday, and said he would do the surgery that day, as we are from Canada, and had a flight Monday. He said he’d rather do it Monday, so he had all day to monitor him after surgery, but he was willing to stay late to take care of Fernando. We postponed our flights and he had Surgery today, Monday. We were really worried, but he is now home, in pain, but still with us. Thank you so much Dr. Mike Kiedrowski, and his assistant Stephanie. The customer service was 10 out of 10, and we are happily cuddling him tonight. Stephanie is a lovely woman, and definitely cares about her furry clients, and Dr. Mike Kiedrowski is competent and reassuring. Thank you for everything, and Merry Christmas to all of you! I will definitely bring my other chihuahua here for anything in the future when we are in Arizona.

NOT TOO THRILLED with this vets office. Took our lab/​Korgy mix, Wally in twice in the last 2 years or so. Visited with both vets. They immediately suggested surgery! First time we took him in for his back leg. He probably tweeked it from jumping or running in the yard and he had a bad limp. Wouldn’t even put weight down on it. The woman vet immediately says ‘surgery’ and had a printout ready with the cost. She had some long technical term of what it could be without an X-​RAY. We figured wait a little bit and see how he progressed. He turned out fine! She didn’t even suggest it. The limp went away and he was back to the normal Wally we know. THEN, the second time I took him in we noticed a little bump on his bum. Like a large, white pimple next to his anus. Wanted it checked, took him back in and he said it was a polyp and it needed to be removed immediately. Here we go again with surgery! He said it should be done in the next couple weeks! Again, we thought, lets wait and see how it progresses. Well guess what? That little bump disappeared! This place is surgery happy so BEWARE.

Had a really fantastic first visit with Dove Valley with our 2 dogs. Tiffany and Dr. Koza showed a lot of care and compassion with our pets and we are so happy to be clients.

Amazing place. I found Dr K for my tortoise but ended up taking my 2 dogs in too. The staff is amazing. Everyone is so nice and helpful. I always feel welcomed. I have never felt dumb or in the wrong when I have taken my pets in for «silly» things. Dr K is amazing and I trust him greatly. Dove Valley Animal Hospital was a great find and I highly recommend!

I can’t say enough about the kindness of Dr. K. I was in a terrible situation with a very ill dog. I won’t go into all the details but I can say that he invested an incredible amount of time into trying to help me — and there was absolutely nothing in it for him.
He did it out of sheer kindness and concern. He’s a prince of a man!

So my Chinese Water Dragon broke her tail and after panicking and calling hospital after hospital only to find out that their exotic animal vets weren’t in that day or were fully booked, Dove Valley was the only place that actually had a vet there available. They were like a saving grace. I was expecting to pay hundreds of dollars to have her tail amputated, antibiotics, exam fees… nope. He snapped the end right off for free and the only thing I paid for was to check for parasites. Dr. K is so knowledgable. He grew up around reptiles, bred and raised them… hes kind of an expert with herps. He went over so many details with me starting from ways for her gain weight, calcium absorption and even reasons why I should have live plants in her tank. I was very impressed and he far exceeded my expectations. If you have a reptile, go to him! I drove over 40 miles roundtrip from Scottsdale and it was so worth it. :)

Dove Valley is owned by a corporation that charges excessive fees for animal care. If you’re rich — you’re in the right place. I’m not. I was told repeatedly that to cut my cat’s 10 toenails (a procedure that takes roughly 9 seconds) would cost me $ 20. That’s wrong on so many levels I can’t take the time to list them all. There is no sense of customer service. Your business is treated as cavalierly as them taking out the trash. You can do much better for a vet — in terms of quality treatment and cost. These people are vets to the rich. If you can afford them, God bless you. For the rest of us, there are GREAT options for vets that are in it because they love animals, not money. A quick internet search will take you to three other vets in the Cave Creek area — all privately owned (not victims of corporate greed) with vets that care. Believe me, steer clear of Dove Valley. They’re owned by a conglomerate vet company that care about nothing but profit.

I started taking my pet here since I wasn’t happy with my previous vet and Dr. K was very thorough. He spent time with us, never feeling rushed. Like his office being open on the weekend hours too!

I’ve been going to this office for a little over a year, mostly seen only by Dr. Newquist, we loved her. The last visit she was not in and saw Dr. K. I’m sure he is well meaning but after that visit, I agree with a review from a gentleman last summer. I didn’t care for his bedside manner. He seemed aloof, drawing frowning and smiley faces after describing the 3 options possible. When I said I thought option 1 is what believed as the best choice he very quickly agreed and ca-​ching went the cash register. I especially felt this way after researching the issue on the internet and finding it is a common condition that unless serious, can clear up without treatment. The description and picture on the internet explained more to me and showed this was not serious and did not require medical attention, this was not one of the 3 options he mentioned.
Within less than two weeks, having to make another trip to the vet (not this office) two things were discovered, well three.
.
#1 The issue I had seen Dr. K for has cleared up.
#2 My dog has dry eye, which is the reason for the mucus in her eyes. I felt this condition was brushed aside after I played vet in the above visit with Dr. K and commented it was due to allergies and we were already treating that condition. And there was more $$$ in the original issue I came in for.
#3 My dog has now been diagnosed with a tumor on her lung, which has been manifesting itself in a number of other symptoms she has displayed over the last year.
Ultimately, I have learned a valuable lesson with vets, one that I should have known as I have used it for myself and my wife regarding our doctors. DON’T accept the first response, no matter how many options that involves. ASK LOTS of questions, why this necessary, what are possible causes, treatments… keep asking questions until you understand everything because you’re pet can’t tell you when they know something is wrong. And as well meaning as it may be don’t give your medical opinion to the vet as to what the cause is or the treatment needed maybe. They may simply agree with you and you miss the true cause and BEST treatment. Unfortunately, this is what I have done and there maybe only one option left, one that no pet lover WANTS to chose. ASK LOTS OF QUESTIONS

Saw Dr. Newquist today and she and her assistant were wonderful! Very helpful and answered all my questions. Happy we have our new vet in the area! We will for sure return. The evening hours were very helpful.

I cannot say enough good about the staff and care that Dove Valley provides.
When our 16 year old dachsund TROOPER passed this summer they were kind, caring, compassionate and stayed open late to make it a peaceful passing for everyone I cannot thank them enough for the goodness and kindess and wanted to
at least let others know what a terrific place this is for people who love their pets.
THANK YOU!

This place is excellent! They always get our dogs right in, even last minute. Our boxer recently had major issues where she woke up one more totally blind. They got her right in, were sensitive to out concerns, and were all around amazing. It’s hard to find a good vet, and I’m glad I found them!

I have been taking my boa constrictor to Dr. Kiedrowski for 3 years now for annual checkups. He is an ARAV-​certified vet, and I highly recommend him to all my herp-​keeping friends. I commute from Flagstaff to ensure my snake gets quality care. He is knowledgable about snakes, and will gladly answer any and all questions asked. He sprinkles humor into his conversations, and makes the trip educational and enjoyable.

Dr. Mike is amazing. One of my cats had stomatitis and his immune system was eating away at his teeth and he was in extreme pain. I had some tough decisions to make but Dr. Mike helped me through this and always took time to explain everything in detail to me. I made the decision to have all of my cats his teeth removed, which was a scary one but now a few weeks later my kitty is 100% happy and acting like nothing happened. Dr. Mike always personally called to check up on my kitty and really showed that he cares. No more pain or bad breath and I am very happy I had Dr. Mike take care of this. I fully trust him and am happy that I found a vet that knows what they are doing.

I took my dog in as he was not acting right. The staff was nice but the doctor got right down to money and what he thought I should do. The initial quote was $ 532, not including if surgery was needed. Then the doctor proceeded to upsell me if we did surgery (neuter, remove teeth and flap). I felt like I was in a car dealership get upsold right and left. Needless to say I got the xray, which showed nothing, then left. Will get a second opinion and most likely change veterinarians.