Shade Tree Trace

I’ve been a resident at shade tree for two years and haven’t had any issues. When something breaks maintenance fixes it when I have a question customer service is always helpful. I love the location and my children love being able to walk to school.

Let me save you all a lot of trouble. DO NOT MOVE HERE! We have been infested with mice for months. Over a period of 3 months we have caught a total of 10 mice! 1 – 0! That’s not even counting the ones we have seen running around and have not been able to catch. Management’s solution is to send out «terminix» employees every Monday for 4 weeks. Sounds great! Except for the fact that all they did was come a lay down snap traps every week and when we caught the mice, we had to take them out ourselves. There’s nothing worse than waking up in the middle of the night to the sound of a mouse trap snapping and knowing you’ll have to deal with it in the morning. This became a weekly (sometimes more frequently) routine. We’ve had maintenance people in here filling mouse holes behind appliances and they put a weathering strip under the door, but we STILL have mice! Henderson-​Webb refuses to let us out of our lease, so we’re stuck here for 4 more months living with mice. And I’m sure you’re thinking we’re gross people who leave food out, but we’re not. This is a problem in our entire building. We are a couple in our mid-​twenties and, just like you, were looking for something affordable in the area. I am a recent college grad and he is in the Air Force. Living here has been an absolute nightmare and has put a lot of stress on our first years living together.
Other than the mice, here is a list of issues we’ve had in this apartment in a 2 year period:
–screen in window broke
–washer broke
–towel bar fell off
–bathroom flooded twice (due to an idiot of an upstairs neighbor)
–ants in the kitchen
–termites in the closet
–raccoons in the dumpster
–opossums near the building
–feral cats all over the entire complex
–people smoking weed and making the entire building smell like it (very embarrassing when family comes to visit)
–loud bass and honking at all hours of the night
–and MICE, MICE, MICE! (they are really the main problem)
So PLEASE PLEASE don’t move here. It seems nice at first, but it really isn’t. We haven’t gone a single month in the nearly two years we’ve lived here without a problem. Oh and forgot to mention, they renew your lease without asking and you end up stuck for 6 more months. This happened to us recently. We went to try to move out and were told we were «sent a letter» telling us to give them notice or they were renewing our lease which we never received (we check the mail daily). So we get to live with the mice until August. Yay! Ugh.
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