FedEx Office Print & Ship Center

The absolute worse delivery service!!! When delivering to an apt the driver does not attempt to contact apt and reports no one answered yet does not ring bell or even knock.
When a shipping service guarantees delivery they should deliver or call.
I spent over an hour on the phone with fedex and no delivery. Thanks for ruining yet another holiday!

The associates remain behind the counter towards the back, and it seems the expectation is that you walk in, do what you need to do, and walk out.
Which meant that I walked in, stood there, and looked around blankly like a lost child.
I just came to print a few sheets of paper, so I hadn’t ordered anything ahead of time. There is a machine for self-​service printing, which had a handy placard that told you all the myriad ways that you could print something on your own.
It mentioned Print and Go. It sounded easy enough. Instead, this decision set off a huge maze of terrible customer experience.
I navigated to the website, which instead directed me to download an app (?!), where I uploaded my file from Dropbox and then was forced to input my credit card information because there was no option to pay in-​store (?!). I confirmed my order, at which point the app happily let me know that I had successfully sent in a normal order for pick-​up because I had not seen an option to send an order to the self-​service printer (?!). I then marched to the counter and conveyed my confusion to an associate. He found my order in the system, which apparently a deadline of 8 p.m., a good 2.5 hours from then at the time (?!).
Because my order was simple, he instead printed it out then and there.
The associate that I worked with was super friendly and nice: ⁴⁄₅
Everything else about my experience: ²⁄₅

Some days service is good, others not as much. Some associates are friendly and have good customer service while others don’t talk to you or seem to ignore you. They get the job done and I’ve never had a problem there.

I like this place as they are open even in the late night so you can go to this store when you need a printout at late in the night.
But my recent visits have been horrible. I think it depends on the person who’s available at the time of your visit. All my recent visits have been really bad. The associates will be working inside they will never show up to help you out. You have to end up going to self service kiosk. My last visit was at 3pm on a saturday and still they didn’t come out to help me. Anytime you walkin and ask for a print out they would say they are busy and ask you to go to self service kiosk. They need to work on getting friendly with the customer.

If ZERO rating was possible then they would receive a ZERO star.
Needed to scan a photograph. Given that I don’t own one of those fancy item called scanners, I thought why not use one of their scanning gizmo? I mean, whatever they have MUST be better than my non-​existing scanner.
So I go. And I stand at the register/​counter. So then I stand. Then I stand some more… THEN I stand some more… get the picture? After standing and staring at employees yacking in the back for what seems like an eternity, I was asked if they can help me. Yes, I replied. I asked her to show me how to use the scanning thing a ma bob since I’ve never been there to use THEIR scanners. She goes, oh it’s easy, you just scan. Hmmmmm… deep breaths… oooossssaaaah… So I tell her I’m too ignorant to use the machine. After a roll of the eyes, she said what do I need to scan. I told her a picture. After another roll of the eyes, she does it herself and put it on my USB.
I thanked her politely b/​c my parents seem to think that I should do things like that and taught me their crazy ways when I was growing up… then I left.
Yes, this review may become «not recommended.» I don’t blame them. Same feeling I have toward this FedEx location. «NOT RECOMMENDED»

they get the job done, depends who’s on shift on how the service will be. some are great, others are lacking.

I never have a problem coming here. I love that it is never crowded, there are awesome hours, and the staff are pretty accommodating. I haven’t had a printer since the early 00’s sooo, when I’m in a bind I come here for a quick print or copy. I haven’t had the experiences of the other reviewers.
I’ll keep going back.

Avoid this place!!! Employees are useless and the copiers are old and jam every other page. My favorite parts of this copy center were the blood covering the toilet in the restroom and the loud sigh I received when I told an employee the copier I was using was out of paper. I would give this place zero stars if that were an option.

Waste of time, employees are very rude and unhelpful. I have never been treated so horribly by a local business. I will never use Fed Ex again.