TJ Maxx

Bah humbug!
Will someone please tell me why most TJ Maxx stores are condensing the women’s section? Why o’ why is this happening?
I stopped in on Sunday because I can never just walk pass a TJ Maxx without my curiosity getting the best of me, but was unimpressed with the lack of curvy wear.
Even the signage was minimal. Women’s wear had a small black sign on the ONE rack while active, juniors, men’s, etc had large pink signs luring you to their plentiful stock of sizes, colors, textures and name brands.
The home department is always lovely. I can never have enough candles or English bulldog knickknacks.
Maybe I’ll come back and give it a second chance but fool me once shame on you, fool me twice– shame on me!

I’ve been consistently shopping at TJ Maxx on Jamison Way. This store is amazing! The management does a terrific job at up keeping the store; it is clean, organized, and the bathrooms are nice too! Because TJ Maxx has quality items at affordable prices, TJ Maxx is my first stop for home décor, jewerly, and cookware.
Some people have complained that TJ Maxx prices are not as good as Ross but I believe that although that may be true for some items, I would much rather shop at TJ Maxx because of their superiour atmosphere and quailty products.

Very disappointed that this store does not honor their return policy. I purchase a suitcase before my trip learning that the merchandise back wheel is broken. I have called customer service to find out what return policy is returning the matter and told that as long as I have the receipt which I did I should be able to return item to store. Went to this location that I bought item and tried to return and manager on duty (Ronnie) said because they are a discounted store that the item can not be return to them. Then why have a return policy? Poor excuse. She mention that is what they are trained to say. Really!!!

I don’t mind this location but I feel there needs to be more workers cleaning up the store. I understand the type of store it is but everything is scattered everywhere. Obviously people aren’t the most organized but if there aren’t enough employees to keep the store clean then you need to hire more. Each time I come into TJ Maxx which is regularly (maybe 2x a month) I feel that it just keeps getting messier and messier. You practically have to dig through stuff certain departments. The TJ Maxx in Fremont is never like this. It always well kept. Although their prices are slightly higher than Ross I feel like their brands are a bit better.
All in all please clean up the store and keep it up and I will change my rating.

Bought a shirt here washed it once and it completely fell apart. Brought it back with tags and a receipt and got told I couldn’t return it even though it was the day before. Went next door to Ross and got a new one for cheaper!

I’m so glad another store has opened here in Castro Valley. I was in desperate need for some interview clothes and I was able to find a whole outfit with shoes here. It was nice that they have more formal clothes sectioned off (not need to go through the racks).
One thing that really stood out to me was the customer service; some people were very eh about doing things but one cashier was very friendly and even congratulated me on having an interview, threw a few words of encouragement in there too. He really made me feel much better that day since I was so stressed from not having an outfit and of the interview.
This place is very well organized compared to other places that I have been. Although the clearance section is still a bit messy, it’s not bad at all. All the other sections are neat with everything in order and nothing on the floors. There are decent amount of selections for clothing and just a lot of everything. It’s a bit dangerous for me to be in here without a budget or a goal to get something… I’ll just see something and want it because it’s already cheaper than the original price.
It’s also nice that there are many brand named items at a cheaper price here. I can look expensive but only had spent half the amount of money it would’ve took. Yay lower prices! It’s still a little more than Ross but I’d take quality for some items that I know I’ll use a lot (like jeans or shoes).
Final Thoughts: So glad that I don’t have to go out of the city to shop for just a few things. Decent amount of parking too, no need to go around the lot hunting for a spot like at some malls :]

TJMaxx has to be one of my favorite stores of all time and the fact that this location is so close to my job is dangerous. ;)
The store is fairly new and well kept. There is ample parking and there seems to not be as much foot traffic here even on weekends compared to other locations, which I love! All the departments are neat and organized. They have the handbags right by the entrance which always entices me no matter what I may be in the store for.
The staff are all very sweet and have a friendly smile and always ask me how my day is going when I go to the check out. I do see plenty of staff on the floor to help customers which is also good. The fitting rooms are so immaculate (perfect selfie lighting) and there is always someone working their to help you take what clothes you don’t plan on purchasing after trying them on. All the clothes are always organized in the racks and they always have plenty of Kate Spade, Rebecca Minkoff, and Michael Kors purses up on the shelves every week.
The home goods section could definitely be better organized but I have still always been able to find what I needed after what a bit of searching.
I come here on a very regular basis and I will continue to for as long as I work around this area.

Good selection of clothes and always good prices. This one is a bit larger than the other tjmaxxes in the area.

I tried to like this place… really I did! But while the store is clean, the prices will clean out your pockets. Things are so expensive here that I’d skip the store entirely and hop over to Ross just a few feet away. That way you could walk out with a true outfit or two instead of an overpriced shirt by DK.

I’ve always had a good experience at this TJ Maxx. It is clean, organized and the employees have always been friendly and helpful when I need. I especially love their jewelry department and always make some good finds there! My boyfriend loves the home goods section.
My boyfriend and his family are long time residents of Castro Valley and were super excited for this location to open as there was very little shopping in CV beforehand. The Ross used to be decent but the last 3 or 4 years has had practically nothing on its shelves/​on its racks and what they had was never that great. But Ross overall has gone downhill in selection. TJ Maxx is so much better and the stores are so much cleaner and bright. Always a pleasant experience!
Sidenote: I’m not sure how one person can complain about the hours of operation. Many, many retail businesses open later on Sundays. Its pretty much standard practice. Also, even at TJ Maxx’s with all registers open, the lines are long, but go by very quickly. Every type of store like this (discounted goods) has a long line. with 7.4 million people alone living in the SF Bay Area and a lot of them wanting a good deal, you’re going to wait in lines at places because you’re not the only person shopping that moment.
Bottom line, people need to stop being instant gratification beasts and this TJ Maxx is great!

Why is Ross open at 9:00 on Sundays and TJMAX open at 11:00 Sundays, whats wrong with this pictures SOMEONE NEEDS TO BE FIRED I dont have a marketing degree but I can see the writeing on that wall !!!

Don’t ever buy electronics from this store. The return policy makes it impossible to return it, if it isn’t working.

This is probably one of my favorite TJ Maxx’s. Nestled in the middle of Castro Valley I always feel like this one is kind of hidden away. Like any TJ Maxx it can be hit or miss when finding stuff, but I’ve found some really good things here. I’ve bought a couple of dress pants here and I’ve scored a ton of great work out shirts and socks. I would say the place is very well kept (it does get messy after a crowd comes through, but I always see them cleaning up the place) and the staff is friendly. Overall, when I’m in the area I usually drop by to see if there are any good sales!

This store as most tj Maxx stores, is a hit or miss. I’ve never had issues with the friendliness of the employees, parking or finding anything in the store. There’s been a handful of times that I’ll come by and leave with nothing. Although I can’t hold that against the store itself. Knock it down a mark for the cleanliness. I feel the kitchen area is a mess most of the times. Things are thrown around in the area and I don’t get why it’s never organized. Being that its in the same complex as Ross I never care if I walk out with nothing. It’s never a wasted trip if I skip on over to Ross next door.

It still has the new store smell! Jk I don’t know when this new building was finished and opened for business. Last time I was in the area, it was but a construction zone. That must have been eons ago.
People probably judge the store harshly because of its prices but their products are superior to those of its neighbor, Ross. TJ Maxx has more stylish quality wares (ie Coach and MK). So be fair! You don’t go to Bloomingdales, expecting Sears prices. The store is discounted (from original MSRP), not bargain basement.
The store is bright and expansive! Spacious aisles full of merchandise for you to peruse. There were lots of facial and skincare products… a large home décor section… and a good selection of houseware items.
With such a long line at the cash registers, I’m a bit weary of the cashiers going on with their rehearsed sales pitch for the store credit card and signing people up.

It is definitely cool to have TJ Maxx in CV, however, they need to do a better job with clothes department. I mean a tiny selection of clothes to view and choose from, pretty disappointing, I have to say, for people who have been waiting excitingly.
House goods department is better stocked. It is always fun to browse and find something cool for a good deal.
I hope they realize how poor their clothes section is and improve on it. Otherwise, I would think folks will easily go back to Ross.

Really great store with quality goods. I was surprised what brands they had and at such great deals!!!
I can’t help but stick my head in this store every time I visit my hometown. Definitely worth a trip if you are in the area.

I have been a residence of Castro Valley for 19 years. I was looking forward to the opening of this store! since all we have is Ross. Don’t get me wrong it has been a solid stop for quick presents.
I took my mother who is 85 to the grand opening and it was a disaster! It was very crowded (which was to be expected) but I guess because the store is so very small compared to the other TJ Maxx — Marshall stores I have been too. People in general were rude! The employees did not impress me, especially on the Grand Opening! I left within 30 minutes because we just could not get around or close enough to see anything!
I waited a couple weeks for the newness to die down. I headed back. still not impressed! The shelves, cloths, shoes were a mess not in the correct size area or just vacant space where items should be. All the cloths look as though they were just taken from a packed box (very wrinkled) not steamed to make the items look presentable.
And the employees are just on another time frame… as though they are being made to be there and just not very engaging or helpful. EXCEPT, for one African American young man, tall, slim (hope this helps management narrow him down) very pleasant, very helpful. I was in the next isle over and overheard him asking people if they needed help, how they are doing today and if they needed any more help not to hesitate to ask! I really wish I could have seen his name tag so I could have given him the praise he so very much deserves! He is the ONLY employee that I heard sounding so gracious. Every other employee on the floor NOT once, asked me or anyone that was around me, if I or they needed help or even to smile and say hello.
Sad to say, I will not go back! I will stay shopping locally at Ross (which over Manages TJ MAXX 100%) I prefer to keep my dollars in the town where I reside but I just can not shop here! if I need to go to a Marshalls-​TJ Maxx I will go else where.
Very Disappointed!

My mother & I were soooo excited that a TJ Maxx was opening close to us. We drive all over the Bay Area to shop at the best TJ MAXX, Homegoods & Marshall’s stores (better suggestions below).
We were so disappointed when we found out they advertised their grand opening in the Sunday paper on the Sunday it opened, so it was too late for is to attend. In hindsight, this poor planning was a clear indicator on how they would continue to conduct business over the next few weeks.
We’ve stopped by this location twice since it’s opening & have been disappointed both times. Especially for a brand new store, the employees have no sense of urgency at the registers, they r absent on the sales floor, so if u need any assistance u would have to wait in the ridiculously long line at the register.
The employees u do encounter on the sales floor r more interested in talking to each other about the details of their personal life than filling up the empty racks, rounders & shelves.
With the economy not fully recovered u would think management would select the most qualified adults to employ. Not the case. This place seems to already be mismanaged due to poor employee selections & inadequate stocking of empty shelves.
Suggested Locations:
TJ Maxx
–San Mateo @ Delaware
–San Jose @ Almaden
–San Francisco @ Harrison
Homegoods
–San Carlos
–Cupertino
–San Ramon
Marshall’s
–San Ramon
–Dublin
–Daly City @ 280 Metro Center
–San Bruno across from Tanforan Mall
–Mountain View @ Grant

A TJ Maxx in Castro Valley??? Yay! I was so excited when I found out a TJ Maxx had come to town. I was even more excited to find out it was situated at the back of the Village where there is more parking (I am sure the folks in the bowling leagues are not very happy to have their parking spots taken but I am still super excited!)
I came in at 8pm-​ish on a Saturday night. Granted it had been a just a week since the opening but I was surprised at how many people were there later in the evening. It just shows you how desperate we have been for some decent shopping!
I was impressed at how organized the store still seemed to be in spite of all the people. Sizes were in the right place, purses were in color order, etc. There was no wait at the fitting rooms which was excellent because I try and make sure I do not have returns at a busy store like this.
Check out was faster than I expected given there were about 15 people in front of me. They had 4 or 5 registers open and all the employees were friendly.
I am looking forward to making this TJ Maxx one of my regular shopping spots and not driving out to far off places to just to get to one of their locations.
Thank you for coming to town!