Safeway Food & Drug

Their customer service is horrible. Last time the cashier removed the tag off my bread and then proceeded to tie the bag in a knot rather than replace the item. Then she hit process before putting in my rewards card. I then had to wait in line at the customer service counter to get difference back. They couldn’t even put the difference back on my card, they had to give me cash. Their prices are also way higher than King Soopers. No wonder so many are going out of business. I hope this one does too and gets replaced by another grocery store.

Besides the fact that I shop here weekly, my daughter and I got up early day after Christmas to hit all the Day after Christmas sales mostly for décor! Went to Walmart, Michaels, Walgreens, Target, King Soopers & Safeway last! We almost didn’t stop at Safeway (as we were tired) and SO glad we did! ALL Christmas stuff was 75% off ! They gave the largest percentage off of all the above named stores. And had really nice things! Thx Safeway for making our after Christmas Day sale shopping experience wonderful!

Absolute worst grocery store. Slow. Slow. Slow. Serious lack of customer service. Go somewhere else.

Amazing how lousy the customer service is. Never enough employees to check anyone out. Never anyone in the isles when you need assistance. The same experience every time. Lousy!!!

I only go here if I have to… ie driving by and we’re out of milk. I avoid this store if at all possible. Having said all that, I’ve had to buy stuff here 20 – 30 times over the past 9 years. I’ve never felt welcome. The guys working the register are void of personality and concern for the customers. It also surprises me that people would shop here. If you have to go to a grocery chain, King Soopers prices blow Safeway away. We do 90% + of our shopping at Costco and Sam’s Club since we have a big family. Safeway and in particular this location of Safeway both stink.

I struggled between 2 and 3 stars. The women who work in the deli are great, very friendly and give great service. Try their «in-​store roasted» turkey breast. Very good. As is their in-​store fried chicken, But that’s really about all I like about this store. They don’t have a coffee grinder, so you have to grind it at home, or go wait in the line at Starbucks, and buy it there. Their prices are generally higher than King Sooper’s, and sometimes their produce is lacking. Recently I went, and they didn’t have any button mushrooms, a very common item. It’s also hard to find someone who works there when you have to ask where something is. If I need just a few things fast, I go there, but otherwise I find it’s worth the drive to go to King Sooper’s off of Founder’s. They have a much better cheese/​gourmet section, better selection of just about everything.

I am new to castle rock. I have been to this grocery store several times in the last month. I have never felt welcome in this store. The employees act like the shoppers are more of a bother.

Clean and open late but like most other Safeway locations the prices are a higher than what you’ll find at the King Soopers and/​or Walmart. Location wise this one seems to be tucked away in a less than ideal spot, and it’s definitely time for an upgrade to the entire plaza/​parking area. Produce seemed a little on the iffy side when I’ve visited and I don’t think the selection is all it could be considering the size. It likely won’t be a regular grocery stop for me, but it is handy for the handful of items I routinely forget.

I’ve have shopped here maybe onhce a month for the past few years. My most recent visit was the best ever. The produce was amazing and they had some great deals going on fresh beef like $ 3.99/lb for top sirloin. Have you ever had Campanelli tomatoes? They are the best and almost never to be found except I did find them here! Generally I think they do a very good job and I hope it only gets better with Albertsons taking over.

I have had a change of heart. This was five star for me, now it’s three. I will go periodically but only for a Couple things.
Their produce is almost always going bad when I shop, and to be honest, even with the just for u coupons, sprouts and king soopers is cheaper, and better quality products.

The location and the hours are both superb. There have been many a late night where everything else in Castle Rock is closed and an ice cream craving must be satisfied!

This Safeway has a beautiful floral department, abundant produce, freshly baked artisian breads and an expanded deli/​prepared foods section. If it were closer to my house I am sure that I would favor this store over my closer King Soopers market. As you can see from my attached photo, you get gas saver rewards and wow they add up! I earned 90 cents off yesterday!!! Woohooo! (Of course I am feeding a small army but even your average shopper can save money).

Yay for safeway! Too bad its further from the meadows. I like there produce and their own brand of dairy. Nice big parking lot and it’s never too crowded.

I like going here since it’s literally right down the street from us but my wife thinks that it’s more expensive then Walmart and King Soopers. We usually end up going to Sprout’s since everything is fresh and I love going there.