I found the food good, the margaritas great, and the service excellent! Aspen was our server and was amazing, attentive, and informative!
Maddie B.
Classificação do local: 3 Larkspur, CO
3 stars wouldn’t be the correct rating for me, it would be the median for sure. The past few times I’ve gone there the food has been awful. There are a few things on there that I like. The staff there is absolutely incredible. They always engage in conversation and when you done in the servers are very attentive. So this has absolutely nothing to do with the service/staffing or how the chefs prepare it there specifically. The past 2 times I’ve ordered I’ve spent $ 20 on a meal that I eat two bites of and toss. The food is just one star for me And the service is 10(on a scale of 1 – 5)
Samantha B.
Classificação do local: 1 Denver, CO
I normally love coming to chillis but we walked in ready to watch the end of the Broncos game and they said it was a 15 min wait when their were tons of empty tables and over half of the empty tables still hadn’t been bused. I don’t think any city so close to Denver should not be able to accommodate hungry fans.
Richard F.
Classificação do local: 5 Castle Rock, CO
We just moved to Castle Rock last year and made our first visit to Chili’s about a month ago. Just got back from our second visit. The food is wonderful and the price is right. Ask for Katie to be your server. She is amazing!
BJ E.
Classificação do local: 1 Colorado Springs, CO
I’ll preface this by saying that our waitress was incredibly sweet and did her absolute best, our experience wasn’t her fault at all, but she certainly seemed to feel responsible for it. I’m not sure if they were grossly understaffed, caught off guard or just plain unprepared. For three people our entire meal lasted over 2hrs, because it took over an hour for our food to come. We were on the verge of asking for our check and leaving at one point, but were told by a manager that our ticket was the next up and our food would be right out. It wasn’t worth the wait. I’ve had great experiences at Chilies before, but I won’t be coming back to this one.
John E.
Classificação do local: 1 Castle Rock, CO
Excellent service, horrible food compared to other Chilis. time for Chilis corporate to do what they need to do to increase the quality of this franchise. Overall cleanliness is acceptable, but the food recently was cold, and the order was messed up by the kitchen. New construction in the area will bring competition over time and increased consumer choices means this store will be penalized with lower profits if they keep this up.
J C.
Classificação do local: 2 Castle Rock, CO
Food here is ok, nothing special. it is chili’s after all. The service is terrible and rude. Not worth the wait, the noise or the hassle. Management seems great but like they always have their hands full.
Tealah M.
Classificação do local: 1 Yulee, FL
Was the most disgusting chills I’ve ever visited. Walking in smelled like sewage, very odd but only in front entrance area. I had to use restroom while hubby was seated and as soon as I walked in the bathroom ‘eww’ a waitress was in there fixing her hair and said sorry it’s gross in here. She was right! Not only was bathroom disgusting so was the whole eating area. Food everywhere, dirty tables. There is no reason a place should be that dirty None! I think we lucked out because after sitting for 10 minutes with no one even approaching our table we glady left! See the pics of how nasty this place was… If the dining that customers can see is this filthy I can only imagine how atrocious the kitchen is
Jae B.
Classificação do local: 5 Castle Rock, CO
I don’t give a lot of fives… and I don’t typically like Chili’s…but this place has changed my mind., The Manager Jordan and Team are a class act… Chain restraunts that put value in hiring quality leaders need to be recognized and this is one… Food was well cooked and made to order(we are a picky family) and the server Shawn was handling probably 8 tables but we were treated like the only table in the house.,(ok so I know a little bit about server skills) but this guy is primo… Come here folks. trust me., there is a reason why there was a half hour wait…(but THEY got us in in 20 mins) if you want under promise and over deliver… give Chili’s in Castle rock a shot…
Carol S.
Classificação do local: 1 Castle Rock, CO
Went with the children for a nice, family meal. As a single mom not something we enjoy often. I usually go to the Parker Location and now I know why. Place was filthy, not just the bathrooms but the whole restaurant. It barely was half full yet we waited 40 minutes for drinks because they somehow ran out of glasses? Apps came five minutes prior to food. Apps and food came out cold and a chicken dish way undercooked. It had to be sent back and replacement meal was 20 minutes later. I complained and received nothing, not even an apology. Out of the five of us, three woke in the middle of the night vomiting with severe stomach cramps… Can you say food poisoning I called the next morning to inform them but was rudely dismissed. There are better places to spend $ 135
Don D.
Classificação do local: 4 Castle Rock, CO
Excellent meet up place for some non-traditional food. Had Chicken Fried Steak with Mashed Potatoes and kernel corn. Jackie my server did and excellent job, especially considering she got 9 tables from a big party at opeening time. The Steak was tender and potatoes were hot. Kernel corn was okay. Usually comes with Corn on Cob but can’t open my mouth very big so its hard to eat. Finished off with a Chocolate Molten Cake. Very nice meal. Molten is big enough for three.
Sean K.
Classificação do local: 5 Pattison, TX
Waitstaff was nice… the food came out and there was a small portion of berf fajitas… just made a small mention about the portion… BAM!!! these folks take customer satisfaction serious… They brought me out a portion… apologized and did everything with a smile… David the manager stopped by the table to make sure I had enough to eat… and they were very gracious to seve their customers. …I am very impressed. … Thanks David and my server… Jackie! Ask for Jackie… she will definitely take excellent care of you…
Nathan M.
Classificação do local: 4 Castle Rock, CO
Let me start with our server Bryan. He was excellent!!! I got the Mac & Cheese. It wasn’t the best though. It tasted kinda dry. My mom got the tilapia. She said it wasn’t that good. My dad had the margarita chicken. He said it was good. I agree with him too. :-) On behalf of my dad Marissa:-)
Xan X.
Classificação do local: 1 Worland, WY
I have eaten at enough Chili’s to know that this location is awful. The hostesses were rude and felt comfortable chatting amongst themselves about inappropriate topics while we waited for a table, the server was slow and apathetic, and the food was dry(burger, ribs, and crispy chicken). If we weren’t starving, we would have walked out. Terrible.
Aaron C.
Classificação do local: 2 Walnut Creek, CA
This is a Chili’s. We eat here when nowhere else sounds appetizing. Chips and salsa is almost always the best item on the menu; this has been true since I was in high school, year after year, into perpetuity. Chili’s is basically the definition of forgettable American food — unless you’re getting sloshed in the bar with co-workers from the nearby outlets and taking advantage of the NFL and 2-for-1 happy hours, what’s to expect?
G N.
Classificação do local: 1 Denver, CO
Slow. Dry food. Won’t be back. We received our food 40 minutes after we ordered, and my boneless buffalo wings were dry and had no sauce on them(they sat under the heat lamp for a while). We complained about them and the head chef took them off the order, which is nice… but it shouldn’t have to come to that.
Rosie M.
Classificação do local: 1 Denver, CO
Almost half way through my meal I found a hair in one of my sliders. Good thing I rip pieces of my food off as I eat(old habit from braces). :vomit: Ughhh. Never again will I be back! -.-
Tara L.
Classificação do local: 3 Plano, TX
Standard Chili’s. Nuff said.
Randy R.
Classificação do local: 1 Castle Rock, CO
Not going back. I’ve been going to this Chili’s since it opened — I generally love Chili’s food, but this one just simply SUCKS. They are very poor at handling the crowds they get and the service is generally very poor. Last time we tried to give them one more try, we were told it’d be a 20 – 30 minute wait, after about 35 minutes when I asked I was told, «We already seated you.» REALLY? They couldn’t keep track of the waitlist, and when I said, what do we do now, I was told, «I can put you back on the list but it’ll be another 20 – 30 minutes, but it’s not our fault…» NEVERAGAIN
Tim K.
Classificação do local: 4 Monument, CO
This Chili’s is in the perfect spot to meet up «half-way» with friends from Denver/Parker. Our server the other night was a really nice and soft spoken guy. He was extremely helpful, even mentioning the menu items that Chili’s was going to be doing away with in an upcoming menu revision. This allowed at least one person in our party to order her favorite thing at least one more time. I had never had the ribs at Chili’s before. I asked a friend if he know how the wings were and he started singing«I want my baby back, baby back riiibs!» This sealed the deal for me. I had the ribs with the Shiner Bock BBQ sauce. Wow! Everything about them was excellent. Meaty enough, perfect portion size(even with a ½ rack), and that BBQ sauce was crazy good. So good in fact that I immediately thought about trying to make it at home. Good happy hour pricing. I mean — BOGO margaritas! Just off I-25. Perfect.