REI

Cary, Estados Unidos

4.1

Aberto agora

20 avaliações

Aceita Cartões de Crédito

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Telefone
+1 919-460-9995
Site:
www.rei.com
Endereço:
1751 Walnut St, Cary, NC, 27511
Paradas e estações próximas de transporte público:
2.4 km158
3 kmRoute 300 Outbound, Bus Stop #1843: Chatham St @ Wake Med Soccer Park
3 kmRoute 300 Inbound, Bus Stop #1842: Chatham St @ Wake Med Soccer Park
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Informações sobre o negócio

Aceita cartões de crédito
Sim
Estacionamento
Propriedade Privada
Estacionamento para bicicletas
Sim
Aces. Cadeira de Rodas
Sim

Hoje

Hoje 10:00 – 21:00
Aberto agora
Horário local (Cary) 12:35 terça-feira, 24 de junho de 2025

Horário de funcionamento

segunda-feira 10:00 – 21:00
terça-feira 10:00 – 21:00
quarta-feira 10:00 – 21:00
quinta-feira 10:00 – 21:00
sexta-feira 10:00 – 21:00
sábado 10:00 – 21:00
domingo 11:00 – 18:00

Locais relacionados

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Proximidades

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20 avaliações para REI

Não exige registro
Classificação do local: 5
Morrisville, NC
I think it’s impressive that REI corporate management decided to stay closed for Thanksgiving AND Black Friday. We need to support companies that recognize the importance of their employees and the benefit of time with Family.
The REI in Cary is run by a friendly and knowledgeable staff and I will shop there after the holidays.
Classificação do local: 5
Raleigh, NC
Excellent as always. The customer service is impeccable and they are always around to help you if you have a question. If you are going hiking, biking, kayaking, or anything else outdoors, this is the place to go. They have a huge selection of everything you could ever want or need. I know that if I had an extra wad of cash on hand I could easily find cool stuff to get here.
Join and become a lifetime member for $ 20 and receive 10% back in dividends each year. Their return policy used to be unlimited, but recently they have lowered it to 365 days because many people were using items and then just returning them to get something new without reason.
I’ve been to some other locations and they seem to be remodeling all of them to follow this same format. It is easy to find what you are looking for from clothes to bike pumps to camping stoves.
Classificação do local: 2
Cary, NC
I couldn’t find anyone to help answer my questions about their products. The one employee I did find wasn’t interested in helping me. Person at the register was only interested in selling me a membership. If you know what you want, then this store is fine. If you have questions, you might want to try a different store.
Classificação do local: 1
Apex, NC
My husband and I purchased a Thule car carrier for our new car. The salesman left out a key step when instructing us on how to put the car carrier on. Needless to say we had major trouble when we tried to install it. We went and asked for help they basically said unless you pay the installation fee your on your own. When we complained to the manager about the terrible customer service she was just as rude. We love REI but will never step foot in this location again.
Classificação do local: 4
Raleigh, NC
I just took a free bike commuting class. They gave out great tips, free water bottles, maps and sunscreen. This is a great deal. I met like minded people and friendly staff. I also learned bike laws that most people don’t know nor take the time to know (it’s amazing how few people actually know how to ride out in the community).
The Cary store is big and loaded with all the outdoor essentials and then some. They have a great selection of outdoor gear so it satisfies any gear junkies craving. The staff is knowledgeable about their department and they will not give you a wrong answer (meaning they will ask if they don’t know the answer).
If you do not know about a product they will not make you feel incompetent. I did
The store is clean and organized. There are dressing rooms and the bathrooms are clean.
I did not give a 5 because like most outdoor stores there is a huge markup on their products. However the REI line is well worth the money.
Classificação do local: 3
Raleigh, NC
Normally I would say 5 star but compared to performance bike in Cary and to Rei in Durham this location and old one too has a bit of a superiority complex just no comparison to way I am treated in Durham now I remember why I make the drive I really appreciate great customer service just not at this location
Classificação do local: 5
Angier, NC
My family has recently shopped twice at the Cary REI on Walnut. We are very impressed with the customer service at this store and the variety of products in the store. It is rare to find sales associates who go the extra mile for their customers and they are knowledgeable about the products they sell. Very pleased with our purchases of shoes, slippers, and travel aids. Thank you REI Cary. Keep up the good work.
Classificação do local: 5
Cary, NC
Love this place for outdoor gear
Classificação do local: 3
Raleigh, NC
Purchased a new Thule bike rack at cary REI i had great service choosing rack and installation. Only complaint i have and reason for 3 star rating is because of garage sales, i have been to 2 of the last garage sales and i can say it was a huge disappointment enough to convince me to stop being a customer at REI, i would NEVER recommend to anyone to waste your time going to one of these garage sales, REI needs to seriously look at this policy and make changes.
Classificação do local: 5
Durham, NC
The new location is absolutely awesome! Great selection, knowledgable staff, and they have a wide range of workshops on a regular basis.
Classificação do local: 1
Fayetteville, NC
Don’t go to this business if you have a gift without a receipt! Customer service was terrible, brought in a pair of boots new in the box and was told that without a receipt I would only be given half of the price in «in store» credit. I expected in-​store credit without a receipt, but to only give half the cost two days after christmas is bad form. REI has lost a customer for life.
Classificação do local: 5
Cary, NC
We love REI — great clothing, sporting goods, staff etc…
Classificação do local: 5
Clayton, NC
If you are looking for outdoor recreation equipment that involves, Hiking, Backpacking, Biking, Running, camping, or casual and athletic apparel — then REI is the place to go hands down. I have shopped all the other stores and rarely do I find better prices — plus the service is the best in the industry.
Did I not mention the members rewards. if you join for a onetime cost of $ 20 you will not only save %20 right away on your first purchase but you will also receive coupons and dividends on your purchases at the end of the year…
REI is as good as it gets…
Classificação do local: 5
Cary, NC
This location doesn’t disappoint. I visited two weekends ago to have campus pedals put on my mountain bike, and spend some gift card money on 1) SPD-​compatible bike shoes and 2) bike gloves. It was a complete success.
I found a store associate (we’ll call him Trevor) who listened to what I needed, pulled several pairs of shoes for me to try on, installed the pedals (which I had acquired elsewhere) for free, offered personal advice on the shoes (he rides a lot), and put the SPD cleats on my shoes so I could spend the next 15 minutes test-​riding with the clips in the parking lot. The variety of shoes and gloves meant I could spend exactly my budget without being pressured to buy the most expensive brands/​models.
Spectacular service and return policy will keep me coming back.
Classificação do local: 4
Raleigh, NC
I really love REI, except for their high prices on some items. One thing I love about them is the great customer service, and their 100% guarantee on things. They tell you, buy it, take it home, try it out, if you don’t like it, bring it back. I mean they really stand behind everything they sell. No need to buy any extended warranty or anything because they want you to be happy with what you buy for life.
Classificação do local: 4
Apex, NC
I have lived in the Cary/​Apex area for almost 7 years and yesterday was the first time that I went in REI. My husband wanted a pair of VI BRAM 5 FINGERS and Omega (across the street) had a limited number of styles and sizes. While my husband tried on shoes I had a chance to look around the store. They seemed to have a large collection of running apparel, hiking goods, and more. I was particularly interested in the running apparel because I am on a search for a nice running skirt. There were a lot of sales going on and the prices seemed decent, but I didn’t buy anything from them. On the other hand the store is nice and the staff is friendly and knowledgeable.
Classificação do local: 4
Monterey, CA
I love this REI! The service is always very friendly and helpful.
We buy a lot of things here: tents, camping chairs, biking gear, shoes, etc. We are always satisfied and the quality is always above value! I will keep coming back!
**Better than the REI in North Hills, Raleigh – more selection and better service!
Classificação do local: 5
Tampa, FL
Let’s just say that REI is a treasure trove of outdoor utopia for me. Whether in-​store or online, I rarely complete my viewing empty-​handed.
My wife and I’ve recently complemented and combined our casual business/​outdoor apparel. Much of the gear is somewhat pricey, but when you balance the quality and customer service — it’s bar-​none a deal.
Unfortunately, the only gripe I usually have is that sale items or any coupons you use will negate that purchase from being counted towards the annual members’ dividend. I understand why that is so… but, as I said, I shop here (in-​store and online) quite regularly & only desire to have all my $$$ accounted for ;)
Classificação do local: 5
Durham, NC
I love going here for all my outdoor needs. Staff here is really friendly too.
Classificação do local: 5
Raleigh, NC
If you’ve not been to REI you’re denying yourself a rare treat. Even if you’re not an outdoorsperson, go. The first time we went in we were there over two hours. They have the best, nicest, most helpful employees I have ever encountered. They will let you put up every tent in the joint. Try on all the socks. Get out each kayak. Ride a bike around in the store. They want you to get outside and have fun. And, if for some crazy reason they don’t have what you need, and they know who does, they will tell you where to go find it. Yay them! They are a membership based thing. For $ 20 a year you get 10% off all purchases and a bunch of other discounts thru the year… but you can opt not to join and still shop there too. We actually have three locations near Raleigh… which is great. Places like Richmond Va have none.