US Post Office

This has got to be the worst and unkindest customer service. I arrived at 4:59, they close at 5:00pm. As I arrived, one of the male workers was closing the glass doors. There were still a couple of people inside and one guy told the male worker that I was trying to go in. You’d think he’d be nice to let me in since I’m just picking up a parcel… but no. He said instead «we’re closed. I tried to hang out so that I can explain that that’s the earliest I can arrive given my work schedule. A female worker notices me and so I explained to her that I’m just picking up a parcel and she just took my ID and got it for me. Mary Beth is the reason why I’m giving 1 star. This place stinks and deserves a ZERO. Kindness isn’t expensive, yet people seem to have a hard time giving it to others.

Package was suppose to be delivered on Saturday. Whoever had my package said they came to the house and tried to deliver it but no one was home. EVERYONE WAS HOME THE WHOLE DAY and they said they left a notice. THERE WAS NO NOTICE TO BE FOUND. Came in today and they don’t know where my package is. Really !? The only good side is the Asian lady was trying to find it and she said she’ll call me today to follow up where it is. I hope she does that package cost me a lot of money.
Whoever says they tried to deliver my package is one hell of a lazy worker and at least leave a damn notice slip.

I just moved to Carson about 2 days ago. I was expecting a package that I bought online on Tuesday but before the package got to CA, I realized that I gave the wrong address to the sender (accidentally switched off 2 of the house numbers). When I saw the package arrived at the Carson post office (around 9:30am) I immediately contacted them to tell them that I’ll just have the package for pick up. For some reason, the first lady I talked to said that the package was still being sorted out, even though it says on the tracking that it has already arrived and was ready for pick up. So I waited for about an hour and then called them again, the same lady picked up and she said that it didn’t make the cut off time so it will be delivered tomorrow, I insisted to just have it on hold so I can pick it up but the lady said they still need to scan and process it. This part didn’t made sense to me at all. So, I started looking up their reviews on Unilocal and realized that I’m screwed and I’m probably not getting my package. Around 3:30pm the tracking said that the address was undeliverable (as expected) and that it would be sent back to the sender. I started calling them again, but no one picked up. I probably called them about 3 – 4 times between 3:30 till 5pm but no one picked up. The next day at 8am I called the post office again, this time a different lady picked up, I told her what happened and she said that she’ll find the package for me and call me back when they find it. About an hour later, I still haven’t received any calls so I called them up and asked for an update. I’m pretty sure the next lady who picked up was the same lady I talked to the day before. I told her that I spoke with someone and that person said she was going to find the package for me to put it on hold, she told me that the package was already sent back to the sender yesterday. I was bummed out. About an hour or so later i decided to give it one last shot. I called the post office again, and this time a different lady picked up. I told her what happened and she immediately knew what package I was talking about and she said that they have the package ready for pickup! This made me realize that the other person I was talking to was just probably too lazy to check. Because it WAS there all along. Moral of the story: there are 2 types of people working here, one is the lady who didn’t give a sh*t and two; the lady who took the time to find my package for me. I didn’t catch her name, but for the person who went above and beyond to find my package: THANK YOU! this 4 star is for you! and for the person who didn’t care: You should quit your job! no stars for you!

This is very sad to see the post office is throwing away important mail. So if a civilian can be charged with a federal crime for tampering with mail, why can’t a post worker have the same treatment?
Then to hear the postman assistant make threatening calls regarding that it’s a federal crime to retrieve thrown mail? Ok where does this double standard end?

I’ve had 2 – 3 problems with them for missing/​misplaced packages. One time, they left a note to pick up my package at the post office. And when I went, it wasn’t there. They said it was delivered. But it wasn’t. And why would I have the note to pick it up at the post office? It took a few days for them to finally deliver it… My mom also had two packages go missing when delivered by them. Also dont bother calling. No one ever picks up.

I’m so pissed off. And I don’t even know where to start. People want police to start wearing chest cameras? Well I want these people here to wear chest cameras. They opened my package before delivering it. Seriously? It would be nice if In the tracking the put the people who inspect your packages names, or at least stamp it across the package. Cause I would like to know how and open card made it to my front door step without falling out? Seems to me that whoever delivered it may have opened it on my porch and put it in the box. Either way the everyone’s looking for a way to fix your shitty service. Why is it so hard not to steal from people? Like really your already making a paycheck, you seriously have to steal from people who work hard to buy these things that your taking. GO FUCK YOUR SELF.

If there were a no star option, thus post office would have nada. The worst customer service ever. Don’t complain to the supervisor, she just makes excuses for her staff. I think they forgot without us they would not be in business.

I’m sad. I recently moved out here to Carson from LA and this USPS makes me think about all the bad things I did in life. I’m not here to make a comparison; because really /​ALL/​USPS facilities have their faults, but this one in particular makes me super-​duper mad and irritated.
so far, I been here twice. once to send a package and another to pick up a package.
sending the package was a breeze, I’ll give them that. it was a pretty easy process and the only complaint I have is on myself, I should always remember to bring a Sharpie and/​or pen and remember to get tracking for my packages I send. then again, the person on the other side didn’t ask me if I wanted tracking so what the heck!
receiving the package I had for pick up though… was NOT a breeze. this isn’t necessarily /​this/​USPS’s fault, but it took a month to get my package from the Netherlands to here in Carson. I’ve had packages from there be sent to me many times and this is the longest I had to wait. I also had to wait about 10 minutes at the window because they were looking for it. I’m not a patient person. I thought they lost it, but when I explained that it was wrapped in red wrapping paper, they found it instantaneously. they brought it back and I saw that they totally wrecked my package! it was supposed to be wrapped neatly, but the wrapping paper was absolutely torn. again, I don’t think this is necessarily their fault but next time PLEASE take better care of packages. there was also supposed to be a card attached to it and they totally lost the card… sigh.
I also really hate how they are not open on Saturday and past 5 pm. so inconvenient.
they also don’t pick up their phone when you call their number. even more inconvenient.

Every time I sign up for a scheduled pick up (boxes) my mail carrier doesn’t pick them up! I go to the post office, and they can NEVER find the Supervisor. They are a business unto themselves and answer to NO ONE! By the time I get there to drop off the boxes, I’m so mad. I’m sure the patrons hate it, I hate it. But this mail carrier has been on this route for years and according to my neighbors, has ALWAYS been like this. I’d get fired for that kind of service. I guess it pays to be in a union.

They need to RETRAIN their MAILMAN… they’re delivering wrong mails, good thing it’s my neighbors, so I deliver it to them myself, this has been happening for quite sometime… but what happens to my mail, sometimes I don’t get anything?.. it makes me wonder.

If I could give zero stars I would. Rude mailman. Rude employees at the window. Rude supervisor. Rude manager. What ever happened to making customers happy?

Management of the building have allowed it to become a dump and an eyesore. I will be complaining to our federal representatives.

Worst postal office ever. If your waiting for a package to be delivered make sure your outside waiting… Or else they will wait 1 second before they leave and not leave a door tag.
That’s what happend to me today and I’m pretty upset. So I even put my shoes on and went outside to try and flag down the mail lady. She punched the gas and took off. No door tag left at all.
So I got on the phone to call the Carson office and so it turns out the office is closed to the public on Saturdays… Ok so now what?
I called the USPS number to make a complaint and when I was telling the woman on the other end of the phone what happend she laughed and thought it was pretty funny. So long story short I now have to wait until Monday for a pkg that I need now. The Carson post office needs to quit hiring these incompetent people that can’t even do one thing right and that’s deliver mail.
USPS you guys suck azz!!!

Grouchy.
Am I talking about the employees? Not necessarily. Even the patrons are über grouchmonsters here.
See a parking spot? Grab it quick before some jackhole steals it from right in front of you. Will they care that you will be standing right next to them in two minutes? Probably not, because people like that don’t tend to think into the future more than five or ten seconds… one of the key reasons their lives are in a constant state of shambles.
As far as the workers? A perfect analogy from one of Alan Jackson’s songs comes to mind, «…passes like molasses in wintertime…» This so aptly describes the employees. And do they care about doing a good job or helping you? Pretty much no. Mostly because they will never get in trouble for it, no matter what they do short of assaulting you. Well that won’t happen anyways since this location has a bullet-​proof glass counter. Sadly they pretty much do whatever they want. Ugh!
It’s not all bad though. There are a few employees who actually want to do a good job and will take the time to help you. Just pray that you run into one of them. Of course you should be nice to both the friendly and unfriendly employees so you can actually get your business done and get the heck out of there! I see arguments almost every visit between patrons and the staff, which only exacerbates getting anything done for them (and everyone ELSE waiting in line behind them!).

came during my early lunch to send a package waited about 10 mins experience was ok but i always seem to alway be behind those people that take forever at the window i’m always like why cant they be fast like me i go up pay and im done never fails at all the post office i go to always fall behind the people that take forever just my luck lol. Small place here too one way entrance with limited parking when busy which seems daily everytime i come by only good thing is it’s close to my work.

I read the horrible reviews and thought «fuck, I gotta go here to pick up my package?» But my experience wasnt that bad, so I decided to write this short review about it. I went a few days ago, on a wednesday afternoon. No line out the door like everyone says. I was pretty much the only person. The customer service was neither bad nor great, just quick and easy. (: Maybe try going on a weekday to avoid lines? The line for passports was huge though. Anyway, not as bad as I thought it was gonna be. Yay.

This post office is really close to my house and that’s why it’s the one i go to most often. Never thought a post office could suck so many balls until I came to this one. To cut to the chase, this USPS SUCKS!
As a poor grad student, I decided to sell some of my textbooks that I never read to make some small pocket money. So when I make a sale, I have to ship the book out. I figured I didn’t need delivery confirmation. None of my friends ever had shipping problems with their post office and they never purchased delivery confirmation. Surely, I thought, the Carson post office will not cause my problems. BOOM! I THOUGHT WRONG! Out of 15 things i shipped, they lost 2 of my packages. Are you freaking kidding me? How hard is it to do your goddamn job? And it’s not like i shipped those items out for free! I paid for shipping! I had to refund the buyers which means I lost money in the end. Carson post office is unreliable and terribly slow. If you need to ship out anything, make sure you purchase delivery confirmation or they might lose it.
Thanks for making me lose money and hurting my seller ratings, douchebags.

Besides the crowded parking lot and a long line, a ghetto worker talked sh! t to me the whole time I was at their window, and threatened me in front of my 2 year old! Boy did I get postal at the post office! Grrrrrr! Keep Out!

Just wanted to let everyone know –Theres drive by drop boxes on the 213^th Street pass the actual parking lot. Saves time and we always use it.
I’ve only went in once a few years ago to renew my passport, it was fine, I didn’t have a problem. Not a long wait, the lady that helped me was very accommodating. She was sweet and informative, as well. I did help that I was there right before they opened the doors and was 3^rd in line.

So I hear USPS is going broke, or that it actually is already broke and running on a deficit? Well, that is unfortunate as I’ve always had nice mailmen/​women during my life in the US. However I’ve been to a few post offices and never been impressed (a-​hem this one is no exception).
I hear social security is going broke… I hear medicare is going broke… I hear the federal government hasn’t passed a budget in over 3 years…
What’s next?