Carson Honda

Thank you T.P. for your assistance for getting my daughter into a new Honda. I definitely will recommend you specifically to all my friends and family. Great service, and well informative…

If you are one of those people who are on top of your car maintenance and want to make sure you get the best care for your car, then Cason Honda is where you want to be. I drive my van a lot so I try to keep my van align with the maintenance when it is time. Everytime I go there, everyone is nice and welcoming at Carson. Erwin is always greeting with a smile and takes the time to listen to your concerns. He is fast, efficent and skilled at what he does. He will give you honest advice on what needs to be done with your car. Carson Honda is the only place I go to get my service done because I trust Erwin with my van and each time I’ve gone there — I’ve been happy with the service.

Great place to buy a car! Friendly staff! They stayed extra late to answer all of our questions and gave us a deal that really worked for us! We went to another Honda Dealership and the salesman was so rude and sooo gimmicky my Dad and I were expecting more or less the same! But nope instead Arturo Figueroa worked with us and we were able to get a good deal and walk away satisfied! We were in the waiting room waiting to speak to a Financial Advisor Francisco and everyone in the waiting room, all the clients were all happy and just thrilled about their deals as well! I came back the next day to get the car they showed me all the features! Just a very courteous and great staff! If you wanna buy a Honda, get it hear! No gimmicky salesmanship, just folks good at their jobs and very competent!

Stopped by Honda Carson today for an oil change. The young man that help me out today was very nice and well spoken. Frank Herny answer all my questions and didn’t get an attitude with all the questions I had for him. Great job Honda with the awesome customer service today!!!

Ive never been a Honda person but I was curious about the civic I got in contact with Oliver and he was able to provide me very detailed information. I know that’s his job but he went above and beyond for me and stopped my job to appraise my car on his way in to work. Oliver knew I wasn’t interested 100% to buy a car but yet he treated me as if I had already decided on the model and color. When I stopped by the dealer he was very professional and well abdicated about the brand. When it came down to the numbers he knew what he was talking about and was able to work out a deal where i traded in my tundra for an accord sport. Oliver and Luis Razo are great and if your in the market to buy a Honda I highly recommend you look for these 2 guys.

I dont know why this place gets so many bad reviews.
I just paid off my 2007 honda accord about a year ago and decided it was time to upgrade. I had ZERO problems with my accord in the 9 years I owned it so I decided honda was the way to go. I emailed Carson Honda asking about a few different models I wanted to test drive including a 2015 Honda Accord and 2016 Honda Civic.
We arrived for our appointment on Saturday and was greeted by Miguel Alfaro. He was very friendly and asked me what I was looking for. He took me directly to a black 2016 honda civic with leather and I fell in love. We took it for a test drive and he was extremely knowledgeable and told me the ins and outs of the car. I decided that was the car and next step was to appraise my current car. He gave me an extremely reasonable price and worked out a deal in no time at all. No fuss, no bs, no haggling. I was in and out in 2 hours, including getting it washed and going through finance.
Also met the Assistant Sales Manager, Lorenzo, and he was extremely helpful when it came down to terms.
I highly recommend both of them if you are looking to buy a new vehicle. Thanks guys for the help! I love my new civic!

If I could give ZERO stars I would. Geovanna helped me out through chat. Convinced me to go in there that same day. I get there shes pretty nice she leaves me with Tyler i believe his name was. Tyler is a nice guy appraising my trade in. I tell him i have no intentions in buying that same day he kind of backs off and by the looks of his face hes upset. Hands over my paper work to another hispanic guy. They guy is telling me my trade in is basically paid off by them I wont be upside down YET he wants to sell me the same car just a year newer at over $ 400 a month. Lol get out of here with your bs. He pretty much laughs at my face telling me that he can get me into an LX for a cheaper price lol yea buddy no I am not going from a EX to LX. I’ve done alot of car shopping to now how shit works. Dont worry ill take my business to the previous dealership I spoke to that is willing to get me into the CAR I REALLY WANT FOR THE PRICE I WANT TO PAY!!! 2^nd time i try to make deals with you guys and you guys over price the cars!

BEST CAR BUYING EXPERIENCE EVER!!!
The entire process was met with ease. Arturo was my sales person very friendly and extremely knowledgeable definitely ask for him. Went to a few other Honda dealers and none met the level of professionalism and customer service that was delivered here. Absolutely bringing any family or friends who want a Honda here to work with Arturo. Customer for life.

What a great team. The whole process was friendly and professional. Dave was super and the perfect guy to work with. It was a fantastic car buying experience.

ZERO STARS. I normally don’t like to write reviews but this one is very much deserved.
Here is a breakdown of my timeline. (My bad for switching between past/​present tense)
Late April– I saw a 2003 Honda Civic on the Carson Honda website. It was a generic stock photo, no actual photos of the car but I didn’t think anything of it. The car was actually at the Mercedes Benz of Calabasas dealership but I was informed by Carson Honda they share inventory. I called Carson Honda to inquire about it and the person I spoke to on the phone said to come in to discuss numbers– if my credit application goes through and we agree on a number (payments, etc) they will get the OK to drive the Civic from Calabasas to Carson for me to test drive. I would be under no obligation to purchase the vehicle if I didn’t like it after the test drive. I went in that Saturday with my friend and was greeted by Miguel. He seemed nice, gave me a credit app to fill out, small talk, then he brought it to his manager. He returned with his manager who tried to sell me on other cars on their lot, and was persistent about leasing a vehicle given that the max car note I was willing to throw down was $ 200 a month. I told them I am absolutely not interested in leasing a vehicle because I want to make payments to own a car. The manager finally backed off and said he would be back after calling the Calabasas dealership. In the meantime, Miguel showed me other used cars on their lot but I wasn’t interested in any of those. I was there to inquire about the car I saw on the website. Miguel leaves and comes back with the manager who said that the car has not passed inspection yet aka their «recon process» which is why the actual photos of the car were not on the website. He clearly knew the car was not available and still they had me come in. Shiesty! They just wanted to sell me a car off their lot. In addition, they mentioned transmission issues came up during the inspection which would mean the car will not be able to sell. Miguel showed me other used cars on his tablet that were somewhat in my price range. Again, they said once the car passes inspection, actual photos will be on the site… I left with my friend super annoyed and pissed that they did not care to divulge that piece of information (car is in recon and unavailable) to me on the phone when I made my initial call and appointment. The only nice thing was that they activated the $ 25 visa gift card. I’ll give them that.
First week of May– I hadn’t heard back from Carson Honda about my credit app. Hell, they never even gave me a carbon copy of my credit application! I decided to peruse their website and low and behold, the listing for the 2003 Honda Civic had actual updated photos! LIARS! It passed inspection and was fit to sell. They never even followed up with me. I was just curious to see what they were going to say about the «transmission issues»… I called the dealership and spoke to Geovanna who asked me how much I could put down as a down payment and she would check with her manager about my credit application. She called back promptly and said, with a $ 1500 down payment, I can definitely finance this car. She asked when I would like to come in and I told her I would have to get back to her when I get my schedule. She texted me so I would have her number. When I received my schedule for the week, I texted her to request an appointment to test drive the car on Friday ⁵⁄₆ at 5pm. She confirmed (See the attached photo/​conversation).
Friday 5÷6− My dad drove from Long Beach to pick me up at work in Torrance and we drove back to the Carson Dealership to meet with Geovanna at 5pm. Note that it’s rush hour traffic on a FRIDAY. These factors make for a horrible commute. We get to the dealership and are greeted by a man. I tell him I’m here to meet with Geovanna for a 5pm appointment. A lady comes out to inform us that Geovanna is on her lunch break and the guy will show us the car. I don’t know about you, but when I have an appointment on the books, I make it a point to schedule my lunch before or after so I can meet with my client. Then they say, Oh, the car is in Calabasas. I was enraged. I filled out my credit application during the 1^st meeting in April and Geovanna assured me over the phone that I was approved and that I could test drive this car TODAY. My first experience there was NEGATIVE as HELL and this was just getting worse. The guy went over the process with me again and I was annoyed because, no shit, I’m not stupid. I understand your process but Geovanna confirmed that today I would test drive the car. She should have responded to my text and clarified that no, I would not test drive the car and we would have to still discuss numbers. But nope, she didn’t. She confirmed an appointment to test drive the car and had me come in under FALSE PRETENSES.
Sadly, they fit this stereotype.
See photo for rest of my review.

The goal of this place is only to get you in the door through misleading and inaccurate communication by their representatives. Honda is a great car manufacturer but there are plenty of other dealerships out there, so look elsewhere.
P. S. Long time Unilocaler, first time reviewer, but was irritated enough from my experience to create a new account just for this negative review.

Getting your car serviced at Carson Honda is wonderful! They treat you like royalty! Upon arrival you are greeted by Sergio and then a service advisor comes out and takes care of the rest! They always look out for their customer! Luis is the service manager and he is courteous, professional, kind, respectful and mindful of his customer’s budget! As a result his wonderful professionalism reflects on his employees!

Always get great customer service here and my car fixed properly! Jonathan Vera helped us out every time, he’s honest, he explains everything clearly, and will go out of his way to see what your cars issue is to help. He’s also very nice and patient. Great experience every time!

This is one of the dealers that I stopped by when I was car shopping for a new car. I inquired about a hybrid through the Internet and they gave me a pretty good e quote. I decided to go down there and check it out. I was helped by 2 guys when I got there. It seems to me that the Internet salesperson just gets you into the dealership and someone else finishes the sale. One guy seemed to be a financing guy, I forget his name and I believe the other guy was named Ramon. Both Latino-​American.
The e quote seemed good, a few thousand off the msrp and they also offered a $ 25 gift card on the website if I went down there and test drove it. When I got there, the car didn’t have leather and the one I saw on the Internet did so now the e quote wasn’t so good after all since I know that a leather upgrade is like 2k more. Kind of a bait and switch. Also the car was filthy, I believe because it was sitting in the excess inventory lot and not the main lot. This is just lazy and incompetent to not even wash the car if you know a customer is coming down to see it, test drive it and possibly purchasing it. So, I ended up test driving this car, filthy and with a dirty windshield. Not only should they have washed this car, it’s kind of dangerous to test drive this car with a dirty windshield like that where the visibility is impaired by the dirt.
So they ran my credit and we talked financing. This is where they tried to really jack up the price through interest. My credit score came out decent but they said I didn’t have enough credit history. They tried to give me a double digit interest rate. This is when I was absolutely out on the sale. No way I would pay that. Also, I didn’t even bother to pursue the gift card nor was it ever offered or mentioned again. It’s not even worth it for me to worry about some small gift card like that when my real goal was to find a car. I realize that this dealer is just a BS dealer with fake gimmicks to try to get you in then jack up the price. Only go here if you don’t mind getting ripped off. I would recommend Norm Reeves in Cerritos or Gardena Honda.

«Keison Godfrey» the very guy who helped me out on getting me that new 2016 CR-​Z he made everything with ease and smooth got me driving that CR-​Z home!
Overall everyone is very helpful here and friendly! Will come back in the next few years for a new car and services and such! Make sure you hit up Keison Godfrey or find him if you come by looking for a car hes the best!

Thanks to («Ramon Ramirez») this is the 3^rd car we buy with in the family straight out of Carson Honda, we love the service he provides, and the generosity. Thank you once again Ramon keep up the great work, we shall return again for the 4^th car cause you know our family is huge… I will and foremost be sending you more business and keep recommending people to you… keep up the great work…
So peeps If you are looking for a Honda, head over to Carson Honda and ask for «Ramon Ramirez»
Thanks… and also Carson Honda of course

Was looking for a specific used vehicle, and found one at this dealership via an Internet search. Spoke and emailed with a wonderful woman named Alice. We made plans for me to stop by the dealership and see the car. I had told her I was driving back from San Diego with my two young kids, and would make the stop. Should add that we live 30 miles north of Carson.
When I arrived, I literally had to run a gauntlet of 8 bored salesmen hanging out in front of the dealership. I actually went through a side door to avoid them. One of them followed me inside. He told me Alice was out at lunch, and he’d be glad to take care if of me.
He knew little about the car I wanted to see. Could only tell me vaguely how the car was in great shape and had been checked over by their techs. Seeing this was not a Honda car (it’s a European car), I pressed him for more details. He was smiling and telling me how great it was. The price was good, but lower than it should have been. Something was off.
At that point, I lost all interest and he asked me about test driving. I told him no and walked away. He followed me. I told him no again. I got back in to my car to discuss with my spouse. This guy hovered outside the car.
All left a bad taste in my mouth. Alice called and apologized, and asked me to come back. I explained with the holidays, I wasn’t sure I could.
Next day I get a call from the creepy sales guy trying too find out when I was coming in. I told him I would not be.
Then a manager called and I shut him down very fast.
I did email Alice and thanked her for being nice to deal with, but said not to contact me again. She kept her promise.
Avoid this place at all costs if you’re looking for a used car other than a Honda. Very shady.

Won’t be going back to get any service done here .
Needed a oil change B1 with tire rotation
Called about 3 times to ask for price and make an app (every honda dealer ship $$ are different)
Being I got quoted the better price here I book an app
they quoted me somewhere around $ 70 something & said I can print out a coupon and get it at $ 60 something
I printed the coupon & once I got there & finally seen I got quoted $ 170 something (no more then $ 200 sry I can’t remember the amount exactly)

I do not understand how they do not know basic pricing information! Come on managers. Invest in a big sign with services prices so your employes can know the prices.
Get there & was not greeted
Just had two employes looking at me & talking to each other.
When I get back to pick up my car because they called me that it was ready. I had to wait because the guy who sign me in didn’t redeem my coupon (I just got the basic oil change since I was already at 10%) and they couldn’t find my paperwork and keys.
& my car did not get no type if wash that is always included
Sry but I won’t be returning to this honda dealership !

This was probably the best car experience I’ve ever had. I first came in contact with Carson Honda when I decided to go through truecar for pricing. From there, I began communicating with several different car dealerships in my area while narrowing down the best choices. Rannise Colar quoted me a price that no other dealer was willing to match so after about 2 months later I decided to go with her deal.
One of the problems I thought I was going to encounter was once I got to the dealership, I thought they were going to quote me a different price or I was going to experience one of those car buying horror stories, but Rannise promised me the price was going to be the exact price she quoted me.
At the dealership, everyone was friendly and helpful and they even cracked jokes about my Eagles squad the entire time I was there. I was fortunate enough to be set up with Cesar, who took care of all my needs to make sure I was completely satisfied with the car. Cesar then transferred me over to, I believe her name was Lilly, who handled my financing. Cesar and Lilly worked together to make sure my car buying experience was outstanding!
I would definitely recommend buying from Carson Honda if you’re in the market for a new whip. Just don’t go in there wearing your favorite football team because they won’t be afraid to hate on your squad lol.
*Upper management give Cesar a promotion! Definitely an asset to the company.
OOOOO
5 out of 5 Afros

Buying a car can be a long and arduous journey and no matter how many times I’ve been through the dance, it’s always just as draining each time. I’ve drove my previous car to it’s death and decided it’s time to get a car that is up with the times.
After weeks of following trends, doing research, scouring ads, exploring online, browsing through apps, considering the wisdom of others, and visiting dealerships; I’ve ultimately found myself at Carson Honda. (Note: Several were of great help: Kelly Bluebook (car buying)
Carmax, make sure to take a look if you’re looking for a car). It ultimately ended up a three way battle between an Audi A4, Mazda 6, or Accord Touring.
Before actually showing up to the dealership, I was in contact with the E-​Sales team (
) which included Alice Aldana and Jenna Jenkins who I highly recommend (
). Jenna actually wrote me what seems to be an essay answering the wall of questions I had about the Accord Touring I was interested in. The details were incredible (which included charts and comparisons) and I was able to verify the accuracy (I’m definitely a numbers guy). Thank you for doing what the other E-​Sales team could not do and that was putting my mind at ease Jenna.
——
Quote directly from part of an email:
I also ran a nation wide search for all 2013 Honda Accord Touring models under 60k miles, CPO. I found 22 listing throughout the entire county. Our vehicle is the second lowest priced out of all 22. There is ONE listed below ours, however it is 2,363 miles away and in a different region of the country where the market is different than the LA market. The only other one within this market which happens to be 361 miles away, is listed for $ 32,900…which is MORE than a brand new one… not sure what that dealership is thinking with a price like that!?!
——
My friend and I went to the dealer (I gave them a heads up that I would show up on the day of, which was Thanksgiving Eve), and I was instantly greeted by Luis Razo and met Alice. Luis prepped the vehicle and I was able to test drive it and he answered the questions I had about the car. I also inspected the car from bumper to bumper, and had Luis prepare another similar car for me to compare the differences and sounds (can’t be too careful now). I also double backed and checked things such as the jacks and special lug-​nut adapter and anything that could be carried off. *ALWAYS DO THIS, you don’t want to be stuck with a flat you can’t repair*
After test driving and initial inspection, Luis introduced me to Francisco Razo from finance and that is when the negotiations began. After running my credit (I have a score of over 750), I was offered an APR of about 6% which I found to be ridiculous. Luis proceeded to see what he could do and got the APR to a little under 4% which was still unacceptable for me (I suggest going to a credit union if all fails, I talked to my brother in law during the negotiations and his brother works for a credit union). We then discussed co-​signing and I got quite tired and decided if I did not get what I wanted, I would just walk and utilize a credit union (maybe at another dealership). It was the eve of the holidays and everyone was getting tired. After mentioning it, Luis came back with an APR of under 2% which I finally agreed to.
About another hour of signing papers and figuring out what I wanted to tack on (ASK QUESTIONS!!, do not fall into the pace of finance), the Accord Touring was mine. Luis offered for me to come back after the holidays and they would fill my tank to full also which was a great gesture.
Overall, a decent experience, which could have been a lot worse but worked out in the end. If necessary, I will update with my experience, on followup, Honda-​care, any finance issues, etc.