I will never make reservations again. I was told that the owner fired all the housekeepers and that he and his wife were doing the cleaning. I went to the office and asked for a clean room. The desk clerk offered a refund and a I’m sorry, then offered to get us another room at a discount at the Comfort Inn which is also owned by the same man. The owner refused so I took the refund and went to the very clean Best Western next door.