Paloosh

I never write reviews about places, but this was a must. This is one of my favorite stores to look at, only because they have such cute clothes. Every time I go in I am greeted, but it’s as if they hound you to try on clothes, and if you dare say no, they turn very rude towards you. They talk about you to their co-​workers, and make you feel like you are below them. I have never experienced this in any other store EVER! I won’t be going back.

Ok. Here goes. Note there are either 1 star reviews or 5 star reviews. Been shopping there for years and can tell you why. The owner is an influence on the staff which is the reason for the service and attitude. Cloths are cool and thought we could tolerate it. After my wife found one item she liked the owner once again insulted my wife and we called it quits! Shame because the selection is better than most but this is probably the last time. Not worth the aggravation. Most unappreciative attitude for her clientele you will ever experience. Oh, forgot to mention the place is filthy dirty… Kinda how the owner looks.

This is my first review on Unilocal.The vibe at this store has always been hit or miss, but I really like the clothes so I tended to brush aside the times when the service was a bit snobby or pushy. However, the shockingly poor treatment I received today made my visit the most unpleasant and upsetting shopping experience I have ever had. The salesgirl completely crossed the line with her obnoxious and rude behavior. When I approached the store manager with my concerns, her condescending attitude and unwillingness to handle things in a polite manner made a bad situation even worse. Both the salesgirl and manager need customer service training. I will never shop there again!

Cute stuff but, not anything you can’t find anywhere else and HORRIBLE customer service! I came here Earlier in day and Found some jeans and shirt I wanted to buy. Came here 10 mins before they closed and was told «we’re closed»
Crazy attitude for clothing store where I came before they were closed and when I had money to spend and knew exactly what I wanted-​all they had to do was take my money!
I will stick to Barney’s in SF-​this place is pathetic

Cute store but horrible service!!! Only a couple of people in the store and a couple of women working when I walked in and none of the two girls greeted me when I walked in. Walked around the store for about 10 min looking at merchandise trying to look for something cute to buy because I wanted to spend some $$ even walked in front of both sales girls and still no hello or nothing. I guess they think they are too good for you working an a little boutique. Perhaps because I wasn’t white that’s why they didn’t even acknowledge me because the we’re talking to the other two white customers in the store. Way to go guys you earned another bad review because your service sucks congrats!

Very very bad!!! Will never go there!!!
Attention!!! Overpriced clothes and it’s not like a little overpriced. They told you a new collection, but definitely not. Search other big stores for price or will be deceived.
And when I want to return on second day. They said no returns. It’s said «No refund or exchange with credit cards» in front of the checkout. But I paid by debit card. They explained that their store regards debit card as credit card. They should write «NO RETURNS»
It’s kind of deceive and they earn the price difference. This is the first time, I heard that store doesn’t accept return.

Horrible, Horrible customer service. It’s a shame too, because they have a lot of clothes that I would love to buy from them, rather than take my money outside the peninsula. I will never shop there again, and I tell anyone who will listen about my horrible experiences at BOTH of their stores.

Gotta give them 5 stars based on the fact my wife seems to use this establishment as a 2^nd home. The ladies in the store now know her so well that they hold clothes they think will work, ring her then they all have a ‘show n tell’ fest while I perch on their bar stools in a rather uncomfortably male way. Anyhow, they are very accommodating, great selection and cycle their wares which keeps us coming back.

They were nice at first but when they heard we were not interested in the dress, they turned on a dime and rushed us out the door. They were more concerned with their clothes than customer service. It was too bad because we could’ve been looking for other clothes but just weren’t happy with that one, so we left with a bad taste in our mouths.

I went here to shop for a dress for a party here in Carmel. I described what I was looking for and asked the sales people for help. They obviously didn’t listen to a thing I said. I asked for understated, stylish and classy – they pulled out short, sequined and trashy. So I tried again… they obviously don’t understand anything except their commission. After a few tries, the girl looked at me and said, «it sounds like the dress you want doesn’t exist. You are going to have to have it made.» It was so obnoxious and rude. There WERE dresses that suited what I wanted, but I refused to buy anything after her attitude. Instead, I found the dress online and paid LESS for it!

This is one of my favorite boutiques in California, quite possibly the US! I cannot miss a chance to visit my favorite stylist, Carissa, who understands my body type, style needs and will patiently seek style after style of jeans until I find MY jeans.
I love love love the designer jeans, billowy tops and killer dresses here. I just can’t find this many nice clothes in one store in San Francisco. All the favorite clothes I own come from this store!
But the service is what’s truly 5 star. Whatever your taste, stop by for some seriously nice service! Expect a little sticker shock from the prices. But I’ve never had buyer’s remorse because I wear everything I’ve bought from them constantly. They never pressure you, they take their time to help you find the right thing and you leave HAPPY!
OK I’m gushing! Just go! I will every time I’m in Carmel!

I stopped in this past March. I was looking for a dress for an event later that week. My first stop in GBG was frustrating in that I couldn’t find anything in my size that looked good on me. It’s definitely suited for a younger, skinnier audience. We stopped in Paloosh and Sweetpea took the time to pick out some things that she thought would look good on me — and they did! The store is definitely full of higher end merchandise, but the service I received from her got me in a great classic dress and a few other jackets that I hadn’t planned on purchasing. I felt really special walking out of the store. Don’t go there looking for an outfit you are going to wear a few times and then donate to Goodwill — these clothes will last you a lifetime!
I’ll definitely be back there each year I come out to visit family. And make sure that I save up for something special.

I went shopping over this last weekend and loved every minute as always of shopping at Paloosh. Clarissa was there to help and she gave me some great recommendations. She had a great eye and was very sweet. I enjoyed it and will be back again and again when I travel to the area. The girls at Paloosh not only help but become your friends so you want to come back. I loved everything I got and thought the prices were completely fair. I can’t wait to wear the new things. Thanks Clarissa!

I have read some seriously lousy reviews on this site of both Paloosh and GBG and I don’t get it. I wonder if people who remark with disdain that, for example, a Vince cashmere sweater is ‘pricey’, have any idea that same sweater bears a price tag FROM VINCE. While I live and shop in LA and NY, I’m not gorgeous, rich or young and I am treated just fine at both places. What I appreciate about both stores is that they often have my size and, most importantly, styles and colors that sell out on arrival day at department stores. I almost always find something here.
They probably are tight about returns & exchanges, but you should know that walking into any upscale boutique. They simply cannot afford to service you if you change your mind. We’d all always like that option but it’s hardly a secret small stores rarely accept returns. Shop accordingly and shop with confidence.
Try walking in with a smile, people. I’ve been buying from the same sales people at both stores for years and they are no more or less ‘individual’ at Paloosh & GBG than anywhere else. They are certainly not more beautiful than you are. :)

I’ve been here a few times, but this weekend was the 1^st time I actually found something I LOVED. Yes, Expensive… Customer service… is sporadic. I bought a dress yesterday $ 275 and customer service was OK… nothing special, no one asked if I needed a different size, or a matching accessory, but the girls were very complimentary on how the dress looked on me… and the other times I’ve came in, service was snotty. But today, I went back and the girl from last night remembered me… and was super helpful, friendly… almost a little too friendly. I bought another dress $ 225.00 and a shirt for my daughter, that she helped pick out $ 77.00…I feel that you get sized up on how much money you have when you walk in before they offer to help you. I do shop a lot, and maybe would have bought more, had other suggestions by the sales staff were made. But I love the 2 dresses and my daughter loves her shirt. I guess I keep coming back for the unique items they carry… although it be a plus if the service was a bit better. As I did notice, shoppers that weren’t dressed in designer, were ignored…
So, a short advice, sales may be a little higher if service was a little friendlier and helpful.

Wow !!! Absolutely the coolest stuff on Ocean Ave !! A little bit pricey, but definitely worth it !! I always seem to find something’s to put in my closet. I was there a couple of days ago and found a nice knit dress and a silk blouse. I live in the Bay Area and vacation 3 or 4 times a year in Carmel. If you have a fetish for clothes and handbags this is a place you want to visit if your in Carmel. Around the corner is where Girl Boy Girl the sister store is located. Items there are a little more dressy. The décor in this store is very impressive too. The buyer does an outstanding job at picking all of merchandise. I might also add that the owner is very delightful too :-)
Paloosh and Girl Boy Girl keep up the great work !!!

The clothes on display in the front window were a bit matronly I must admit but I decided to walk in anyway.
The clothes were something I’d dream of having in my future closet. I say ‘future’ because HOLY HELL the clothes here are expensive. They carry a lot of DVF as far as I can remember. Although I doubt tourists would be willing to spend so much, especially at a shop by beach.
I agree that the clothes here are not like at other places. Most certainly you won’t find yourself in the same top as another girl walking down the street. Although at a price of around $ 150 – 200 for a top, I wouldn’t mind being caught in the same attire as others for now.

So it’s almost the holidays and I wanted to find a cute dress to wear for the BF’s company Holiday party. After all, I want to look good as his arm candy.
I walk in to some great selections that I expect from an upscale boutique. But then I get then I get the snotty attitude and poor service that I don’t expect from a shop in Carmel.
I wanted some help in finding a dress size and the salesgirl just laughed in my face. After not bothering to greet or be helpful, she just looks at me and blows me off with this attitude, saying «Sorry, we don’t carry your size.» without bothering to try finding me a size.
I was so incensed. Just because I’m curvy doesn’t mean that I can’t fit into the clothes there! I dropped the dress at the nearest counter and walked out. Normally, I put the clothes back. I used to work in retail and knew how much it sucks for people to just leave clothes everywhere. But I couldn’t help myself.
I’ll just take my money elsewhere where I’ll get better service.

This is my favorite boutique on Ocean Ave. It is entirely over priced but that’s partly because I can’t afford the designers they sell. I visited again this weekend and was bummed to see that they had absolutely NOTHING on sale. WTF, people, aren’t we in a recession? Shouldn’t there be walls of items you’re trying to get rid of for a good price? Apparently they don’t cater to the poor folk.
They have stacks and stacks and racks and racks of designer jeans and clothes which are fun to dig through. However, they are priced higher than if you were to go in to a department store. I saw a pair of jeans that they were selling for at least $ 50 more than the same exact pair sold at Macy’s. I did find a really awesome green fedora here which I plan on rockin’ soon. I’ll definitely be back the next time I’m in town, hopefully with a little money saved.

Very trendy clothing stores. Just browsed around and noticed the outrageous price tags. Yeah. pretty much stayed in the place for five minutes before I left.
If I had all the money in the world, I would not mind spending $ 200 on designer jeans or any of the cute summer dresses.