Morellis Cleaners

I have had two recent visits to the Range Line location, one for the dress I will be wearing to my son’s wedding and the other is my favorite dressy summer dress.
Both times the lady at the counter, Debbie, was so nice and very thorough about asking me if there were any spots of concern. Then with each item I picked up she showed me the areas of concern to confirm that everything was taken care of to my satisfaction.
Some would say — it’s just dry cleaning. But I really appreciate the kindness and service of this location.

First of all, the woman manager/​supervisor at the Rangeline store is rude. I was pointed there by Raleigh limited. My first and only batch of dry cleaning left me without a brand new Burberry Tie that they ruined and took apart to try and fix. I confirmed with the store that it was purchased from that the tie was no longer the same as the other ties (shape and size) just like it after Morellis «tried» to fix it. Even after being promised that they would do everything they could for me to be satisfied, even replacement, Rachel the customer service manager stopped returning my calls. I received a letter from the president that apologized for inconveniencing me and that they would do nothing more. I emailed him a very nice letter informing him of the unprofessional and rude manner that I was treated by his «staff». I haven’t heard back from him. Luckily I am in a position to literally let hundreds of people in the area know of my experience and that they should go to STARCREST CLEANERS.