Urgent Care 3D

Wow! Great people. Really good customer service. I live local in Aviara and have been to a couple urgent cares. This one is the best. Really nice facility. Happy fun people and you have the option to make them your primary care doctor. Great doctor. Thank you.

I am not one to take myself to Urgent Care, the Emergency Room or to a doctor’s visit unless it’s my annual wellness exam or I am injured in some capacity that required more than ibuprofen and rest. However when my pain started I was referred by a family member to this specific Urgent Care facility.
The other night with nothing in my stomach, I found myself vomiting 26 times in 13 hours. When it finally passed I took my temperature (99.1), there was no headache or sinus pain and I had severe cramping in my lower abdomen. I called this Urgent Care and another to see if they thought it was something I should come in for and both told me that if my fever went over 100, it would be a good time to come in but before that I probably just had a stomach bug.
Overnight the pain in my abdomen became constant and so I went to Urgent Care 3D first thing the next morning. The receptionist Ozzie w friendly and shortly I was in to see a PA (I think her name was Sarah). She felt my abs and asked me if I had pain to which I said yes, I expressed to her that my concern was that it might be my appendix or my gallbladder since the pain was focused around the right side of my abdomen. She let me know that since I was tender on both sides of my abdomen and I didn’t have a fever, she didn’t feel the need to run any tests and said I definitely had a stomach bug and I should make sure I had electrolytes and bland food like applesauce for the next few days and if it got worse or a fever spiked then to come back.
The following day I went to work, drank my electrolytes but couldn’t go near any food — not even clear broths. That night the entire right side of my abdomen felt like it was being stabbed with knives and there was no way to get myself to Urgent Care or an ER and my fever was up slightly — 99.3. First thing when I got up my mom took me back to the Urgent Care with no spike in fever but the pains getting worse. This time Shannon, the PA was on call and she requested a urine test before my exam during which time she let me know that I needed to go to the ER because my condition sounded like it was getting worse, my white blood cells were «up» and I would need an ultrasound or CT scan to diagnose appendicitis — which she let me know should could have done during the week but couldn’t because it was now Saturday and they didn’t have access to the equipment.
I then had my mom drive me over to Scripps ER where they had to request another urine sample because Urgent Care 3D doesn’t share their test results (even though I signed a consent form during my intake with them), blood work and a CT scan. When all was said and done I was informed that my white blood cells were 13,000 (serious infection) and that when they looked at my CT scan they let me know that my appendix had not only ruptured but, it had ruptured days earlier.
I have now had surgery to put in a drain because it was too risky to remove my appendix without damaging other organs due to the puss, inflammation and infected fluid. I have been admitted to the hospital with an antibiotic IV drip in my arm for three full days now. I am told that they had to chill my abdomen and that I will have to leave the hospital with the drain still attached to my stomach and then after they feel the fluids have drained (so far over 300ml) I will need to come back for another CT scan and a second surgery to remove my appendix and because of this complication they are not sure that they can do the routine laparoscopic surgery.
Had the initial PA simple asked for a urine test or referred me to a doctor either at the Urgent Care or referred me to an ER I would not currently today be in a situation where a normal in and out surgery has been escalated to at lease 4 days in the hospital, multiple IV prescriptions, multiple pill prescriptions, multiple blood tests, a minimum of 2 CT scans, and a minimum of two surgeries. I went to Urgent Care 3D for a professional opinion and medical assessment (which I did not receive) and I walked away with one of the more complicated appendectomy surgeries all because I was told to go home and drink Smartwater and eat applesauce for the next few days.

Absolutely amazing in every way! The staff and doctors are very friendly and helpful! We went here for two separate occasions while on vacation and the staff was everything you could ask for! Thank you!

We live very close to Dr Doonan’s office. My son goes to UCI and the school health office is always busy according to my son so one day last fall we decided to visit Dr Doonan. We were in and out in 30 mins and my son was feeling better with in a week. Ear infection.
My son went back for a sore throat earlier this year and was very pleased with the care.
I had a bad cough that I finally gave in after 2 weeks of hardly any sleep and a racking cough and after Drs medication I was finally able to sleep through the night. Still took another 2 weeks before I stopped coughing and another week after that to feel normal. Gave me one week to get in shape for a sprint tri. Did ok btw but felt tired.
Anyway Laticia (I hope I got her name right) was the nurse we saw each time and shes great.
My insurance is taken here. What more can I say. Just go there if you dont feel good.
Not too expensive either compared to Scripps.

Friendly staff, no wait! Would pick this place before any other. Chelsea in the front was the best!

Dr. Doonan and his staff are excellent! Our young daughter was injured at the Safari Park. We had a short wait time and received excellent care from Dr. Doonan. He was very patient and caring with our daughter while treating her wound. Dr. Doonan put her at ease. He took his time and was very thorough with his treatment. Two days later, we came back and he came into the lobby to make sure her wound was healing well.

I called to check the wait and they said there was none, which was still true when arrived. Everyone seemed super nice and competent, I saw a nurse practitioner, she took good care of me. They seemed to have great germ control procedures. They swabbed me and 15 minutes later told me I did NOT have the flu, so no need for antibiotics (also no relief for the nasty viral infection going on 2 weeks, oh well). Was well worth the $ 20 copay.

The place was very clean and i love the doctor was so friendly and explain everything. The lady in the front desk was also nice. Keep up the good job guys!

This new Urgent Care is down the street from our house and our family has had a great experience with Dr. Doonan thus far! Dr Doonan has now become two of my adult children’s (ages 21,19) primary care doctor. He is very knowledgable and takes time with his patients. His staff, especially Sally are also great;) Dr Doonan also has a fellowship in orthopedics which is helpful for any sports injuries. I highly recommend this practice!

Great staff and expert diagnosis and treatment. First rate. Knowledgable and took time to explain what was going on. Getting popular so make an appointment to save wait time.

I never get sick. I had my tonsils taken out long ago. I had my flu shot.
So when I woke up with aches, fever, and nasty sore throat, I gave in by the end of the day and showed up at Urgent Care 3D — they’re a local provider covered by my health plan.
The place looks and smells brand-​new. I may have been the only patient there at the time so I got checked in quickly and saw the doctor quickly.
The check-​in process involved filling out my info on an iPad. My only concern there is how they keep the iPad clean and sanitary after so many hands from so many sick people have been diddling with it.
Dr. Doonan was very friendly, funny, quickly diagnosed me, gave me a shot, and sent a prescription for me to pick up. His assistant even knew which pharmacies were open late and covered by my health plan. And since his diagnosis was a bacterial respiratory infection, 24 hours later the antibiotics were doing their job and I felt almost completely recovered. Wow.
This is health care how it should be: convenient, quick, effective.
I never did figure out what the 3D stands for, although my entire experience was in 3D.

Dr Doonan is by far one of the best doctors I have ever seen! He takes the time to make you feel comfortable and doesn’t rush through the appointment.
He followed up immediately with results and was always available to answer my questions even after hours.
I would highly recommend seeing Dr Doonan and the staff at this Urgent Care!

This office is immaculately clean. Dr. Doonan is a great physician who fixes us up anytime we’re injured. Highly recommended!

I live in the area and have driven by the building many times. It’s a new facility and easy to see/​access from Palomar Airport Rd. I ended up needing to see a doctor late Friday night for a terrible sore throat. I called to see if they take insurance and they do.
Once I got there it took about 20min to complete paperwork and see the Dr. Everyone from beginning to end was helpful and professional. We were in and out in 45min with medication in hand (yes, they even offer prescription service). Overall really pleased with the service and visit. Of course, I hope not to get sick on a weekend again… or ever, but it’s nice to know they’re there.

This place was so awesome! While on a vacation, the last thing you want to do is visit an urgent care facility knowing that you will be there for a while and risk not having a great experience. I was in and out of there so fast, the staff was so nice and professional. So happy I found it!
Alexis

This place was amazing, what I wish every Urgent Care center could be.
My daughter got an ear infection while we were in Carlsbad on vacation so we came here as it was near our hotel & had some good Unilocal reviews.
The staff was extremely friendly from the moment we checked in. The facilities are brand new, state of the art and frankly, resemble a spa rather than a doctor’s office. We got there when they opened at 9 and did not have to wait… at all!
Dr. Doonan was very kind and thorough during the visit. I highly recommend this place if you live nearby or are visiting the area!

I had a great experience with Dr. Doonan and his staff. I thought my 2yo daughter fractured her foot so I made an appt for an xray. They were very accommodating on fitting her in ASAP, and upon arrival, the dr examined her thoroughly and suggested we wait on the xray, which I was very grateful for. She is recovering fine and I’m glad I didn’t take her elsewhere. Super nice, excellent bedside manner and my 2yo had a great experience. The office is very clean and easy to find. Would use them again although I hope I don’t need to. Thanks to everyone at UC 3D!

Visited while on vacation after unfortunately run-​in with motorized scooter while at Legoland. Dr. Doonan and staff were fairly efficient, but more importantly, they were all incredibly personable and made the entire visit as pleasant as possible despite being far from home and in pain. As much as I hope I never have to go back, we have two kids and own a timeshare a couple of miles away, so the likelihood of needing urgent care while in Carlsbad in the future is not zero. If we do, we will definitely be back.