UFC Gym

Unprofessional. I would never go here! They litter their fliars all over nearby an natural lagoon! Litter all over the parking lot by my place of busines. Scratched my car while putting their garbage on my car! shame on this place!

Absolutely the worst! The manager, Jerry is unprofessional and quite frankly an ass. He’s rude and demeaning to his customers and could care less if you satisfied or not. The only UFC Gym worth the money is at the Mission Valley location. The Carlsbad and San Marcos facilities are pitiful and NOT worth $ 80 a month. I kindly asked him him for corporations number to and he said too «find it yourself.» However, The trainers weren’t bad from my experiences. I remember Bajan and Rolly being amazing. I signed a termination agreement and I am STILL getting billed. I called as soon as I saw it deducted in my bank account. I called Carlsbad location on 5÷22÷2016 where Jerry answered. Jerry told me he had a couple people at the desk and said he would call me back afterwards to sort it out. Guess what he never called me back nor did he the today 5÷23÷2016. Completely unprofessional and disappointing. I have wasted so much money here. Looks like they lost a valued customer and you can be sure that I will be telling everyone to stay far, far away from UFC Gym.

The classes are awesome and I have to say Jerry really helped me out of a tight spot when I didn’t know who to turn too. The work outs will burn more fat then a blazing forest fire and with the muscle mass I’ve gained I could probably out run one now. I feel great every time I walk out of this place. Jerry is a great guy and although it’s sometimes hard to get a hold of because he’s so busy, when he did sit down with me to fix a billing issue, he went over and beyond what I expected and really took the time to make sure everything was resolved. Also all the trainers are extremely well skilled and keep you on your toes the whole time. JOE the boxing trainer is always there to answer questions and gave me the knowledge I needed to finally master the «Right & Left Hook. Thanks for the great work outs and for your friendly professional service.

This 5 starts are for Dylan, I went to a class and he wasn’t suppose to teach it but the instructor didnt make it so Dylan taught the class, I have to say that he is AMAZING… I had a blast and I am super sore all over (exactly what I needed) he knew everybody’s names in the class and pushed us and motivated us like no other… I don’t really know if he is a instructor there but he sure knows how to be one and a very good one. Thanks Dylan.

This is the place to go if you like a tough work out and wanna get fit! Manny is the Man and will for sure get you fit and won’t let you slack, if you’re a slacker (like me).

This use to be a great gym! I have made numerous attempts to contact them by phone and email to find out what times the classes are scheduled (the online times are wrong) and to correct the billing. I called in to change my credit card information several months ago, they double billed my new card and then started billing my old card (instead of the new card) even after I called and emailed to correct this several times, no one picks up the phone and no one has responded to my email. Bad customer service. I will have to make an in person visit to try to correct this. I will likely be canceling all services.

DO NOT USE THIS GYM!!!
This is the worst business I have ever dealt with. I signed up and used the place for about a year. I decided to leave and they continued to charge me for months after I signed the contract. They reported me to a debt collector and would not return my calls. I found several other people who had this exact problem. They are shady and steal your money. DO NUT USE THIS GYM!!!

Don’t sign up for this place. They have an F rating with better business bureau and numerous complaints against them .I have tried to cancel charges and the manager Jerry is nowhere to be found after stopping by twice and various emails. Don’t give them a debit card or sign any contracts with them they are a rip off. As far as workouts I will continue with my Crossfit gym at half the cost and better programming.

To start out read the contact very carefully, you will have to keep paying for a whole year and if you want to canceled the membership you MOST need to pay for an extra mouth. But good luck with that because they will fight you on that. So please don’t spend your hard earn money on this place.

I have been going here for a month and feel I have found a perfect place to workout. Jerry and Dylan answered all my questions when I signed up and went over all that is available at the facility. I have primarily been going to the boxing classes lead by Manny and am being put through an incredible work out! Everyone, staff and clients, are very friendly and very supportive. I have recommended this place to a number of close friends, all of whom signed up after giving one of their classes a try. Thank you guys for a great place to train.

Great experience after reading the reviews i was skeptical but i feel the contrary. Jerry the manager was extremely courteous and helpful great facility great staff. Exceptional experience. But theres more, when Jerry gave me a great deal for my wife as well I am happy.

Poorly managed. It took me forever to track down Jerry the manager… read the small print. There was an offer of membership for 6 months with a flat rate which I paid up front for my daughter. They continued to bill my account for 8 months after she left for college following that 6 month window and they bill under a different name so beware! I asked if there was any way my daughter could go to classes while she was here for one month over the summer since we paid for 8 months without me know… and yes… no response to request in writing and phone call. Very disappointing and read the small print. They want to trick you!

Great Environment and Great Trainers!
I usually get in about 3 times a week, parking very convenient in this location.
This place offers a great environment for bettering your health or marshal art trainings. Everyone is supportive, friendly and helpful. The trainers are with you every step of the way. They make sure you’re doing the exercise correctly and offer a variety of exercises. I see some reviews about payment but things are changed! I have no problem at all and enjoy with UFC service. Once again thanks to UFC keeping the greater Carlsbad healthy.

First off I would like to start off by saying that the staff at the carlsbad location is amazing, Jerry and team are always SO welcoming and friendly, they carry such a positive attitude, which is a HUGE plus when trying to find motivation. I usually get in about 3 times a week, all trainers are great but I seem to get my butt kicked more when Ricky G is training, he is very passionate about his craft. Ive taken several personal trainings with him as well. (Well worth the $) I will continue to work out here and refer all friends/​family.
Once again thank you Jerry and team for keeping the greater San Diego healthy!!!

Good gym but Once you want to cancel your membership they practically hide from you. It was such a hassle for me to finally cancel it and not only that but the poor management.

Poorly managed, these guys just cannot get it together no matter how they try. The teachers are great overall, but as I said, needs new management with attention to detail. Current manager doesn’t have a sense of integrity, doesn’t value customer service at all, no matter how many chances a person gives him. Am moving and have been trying to cancel my membership for over a month now. The manager is always too busy or reassures me, «by Friday you will have a confirmation email», and it never arrives.

I like the training sessions here and learn a lot from the classes. It keeps you in shape & they are very Veteran centric. They have love DJS in sometimes & the staff are super cool.
I wish they had more time slots available on a weekend but no biggie.
All I’m waiting for now is Bijann to drop «Magnum» on us!

HORRIBLE MANAGEMENT!!! I emailed Corporate several times inquiring about cancelling my membership. I never received a repose, two months later i go into the facility since my contract was finally completed and they tell me that they are still going to charge me an additional month of dues because i did give them a 30 day notice.

Horrible Customer Service!
While signing up for a membership was a breeze, canceling my membership after 1 year has been an absolute nightmare. I paid my monthly dues on time every month, so decent business practice on their part would be to honor my WRITTEN request to cancel in a timely manner. 2 months later I am still trying to get them to stop charging my card. I’ve given the manager ample time to reply to my requests and he has done nothing but insist that I have to cancel in person. Please! That is ridiculous.
I have now filed a fraudulent charge claim with my bank. I didn’t want to go this route and was hopeful the gym would do the right (and legal) thing by canceling the monthly charges. Who cares how great the gym is if you are held hostage and forced to pay beyond your contract.
I say find another gym that not only offers great facilities but also great customer service and operates ethically.
Get it together UFC Gym Carlsbad.

Carlsbad gym is awesome! How can you go wrong! I love some of the trainers– even though all the trainers are pretty awesome! Definitely check them out! Good times– lots of classes, wish there were more on friday, but San Marcos gym has them at with Alan!
Both my boys– 8 and 4 participate in ji jit su and boxing. Alec is a great coach, he is fun, energetic and works will the little ones (he is in the san marcos gym)