NCPA Insurance Services

Wow! I’ve never had such great service! Joe came to the rescue today! Thank you sooo much for helping me today! Best insurance company ever!

Wow just had the greatest experience with joe. He came to the dealership to help me get insurance for my car so I could take it home. He listen to my needs and my budget for insurance and took great care of me. I recommend him and the company to anyone looking for insurance.

Joseph was the most respectful, honest and genuine person I have ever worked with inside the insurance business. After purchasing my first car, he drove out of his way to meet me at the dealership to get everything situated. He is HONEST and 100% worth your time and money. Well done!!! HIGHLY HIGHLY RECOMMEND!

I had an amazing experience here today! I called ahead to see if I could come in to set up a new auto insurance policy and the woman that answered the phone was so nice and gave me perfect directions on how to get there. The second I walked in I was greeted by Joe (The owner) and then was greeted by his wife and daughter who also work there. Such a warm welcoming! A cute, comfortable and inviting office as well. We got right down to business and Joe helped me find the best deal possible. I was paying all four limbs for a policy at another company and had to cancel it because I just could no longer afford it. I needed insurance quick! And I got exactly what I wanted, a great new auto insurance policy that I can afford and some of the best people to work with on it! I walked out of there feeling so relieved! I am incredibly thankful for their wonderful service! Joe, MaryAnn and your daughter (sorry couldn’t remember her name), thank you so much! I will definitely be telling everyone I know about your amazing company!

NCPA Insurance Took care of me at north county ford. Gave me different prices and worked the best price and deals for my needs. Even came to the dealership at 935pm to help me out.

Terrible. Terrible. Terrible. In June, I went to Hyundai to purchase a car, but wasn’t allowed to drive it off the lot without insurance. Hyundai had a agent on call, named Joe, so I used him. He was the epitome of a shady salesman. He talked way too fast, threw numbers around and dodge questions. Before I knew it, he settled on an extremely high down payment of $ 800 and told me it was because I was a new driver. Joe «helped me out» by allowing me to pay $ 400 upfront and $ 400 the following week, with monthly payments of $ 211. It gets worse. Recently, I had a problem paying my bill online, so I called them for help. They told me that my insurance company went broke and moved out of state. I was told to come in the next day to rewrite my policy and that I would have to put down ANOTHER down payment of $ 576. Excuse me? So anytime a insurance company closes, the customer is expected to pay another $ 500 plus dollars? Ridiculous. Do not use them and find a place that has their customers best interest in mind.

Everyone there is so helpful. I have been using them for the last 5 years and have had accidents, tickets, changed vehicles, etc. They have always taken the time to personally look into what would work best for my current situation.

Was recently purchasing a car and needed new insurance due to my current company being to high with the new ride so I asked the salesman who he used and he said that he had a guy by the name of Joe that could help me out. I called joe and he offered to come talk to me in person and when he showed up he was able to save me enough money to where my monthly payment for the car and insurance was workable. I would recommend you give him a call and see if he can save you a few $$$

NCPA is the best! I had just purchased a new car at North County Hyundai and was getting quoted in the mid $ 300’s per month for insurance. There was no way I could afford that ontop of my new car payment! Joe from NCPA came to the rescue and got me insurance for only $ 120 per month! Can’t say thank you enough to the team at NCPA, without you I wouldn’t be driving my awesome new Elantra! Thanks Again!!!

This insurance agency was wonderful to work with. Charlotte assisted me and she was professional and very nice. This is a family run agency and the whole office was pleasant. The rep took the time to explain the billing to me which was confusing. They even stayed open past their regular hours to help me which I thought was very nice. I know I can call anytime for assistance and am never put on hold. I read some of the negative reviews on here and was astounded as my experience with this agency has always been stellar. I think sometime insurance can be difficult to understand and perhaps frustration generated the negative reviews. I’d recommend this agency highly.

Joseph literally saved my life he got me the best insurance i could have asked for… anyone in the area should go to him at the ford dealership in Cbad

Joe was a consummate professional in helping me get the best value for car insurance. I won’t go to anybody else. Go to Joe.

Speedy and easy service! They’re really willing to help you out and find you the best deal

I’ll never go through this company again for my insurance. I returned from deployment and had to renew my policy through this broker. They sent me an insurance card that said I was insured for a full year, but when I tried to make a claim, they told me that I was not insured because I had not made payments even though I always pay in full. Turns out my policy was only for 6 months and I paid $ 850, when in previous years, I paid $ 1060 for the full year. So the insurance company had canceled my policy. Mary Ann was extremely rude when I tried to follow up on the situation. After I sent a photo of the card, she said that the insurance card didn’t come from their office (I still have the postmarked envelope and handwritten card) and treated me like I was stupid for having to explain to me so many times that I wasn’t insured. I feel that they should have done something to correct their mistake, but they refused to take any responsibility and just looked to cover themselves.

They were exceptionally helpful! They knew what worked best for me and my family in terms of suitable auto insurance as well as keeping us from getting unnecessary add-​ons on our insurance. They kept us very informed on what we needed to obtain the most bang for our buck. Joseph and Mary Ann stayed late for us as well to get us renter’s insurance too. We’ve worked with other people who tried to sell us things we didn’t need. These two are out to give you honest policies that work with your budget and lifestyle. They were welcoming. They acknowledged us at the door even though they were with other customers. And just overall, kept it real. No BS from them which is how service should always be. We highly recommend their services and will continue to do so to our friends and families. Definitely a business that you can trust.

Joe, really helped us out, we bought a brand new truck, and a used car and was able to pay our insurance coverage for THE WHOLE YEAR! Also, at about $ 500 cheaper than our current insurance is charging! He knows his stuff and was able to shop around for the best deal. It’s nice to know that we have peace of mind, no bills every month and that we are fully insured with both cars and it was less than our current insurance rate!
He is superb! I really suggest you use him. He’s very personable and will get you what you need when you need it. Thanks so much! :)

I have been insured with NCPA Insurance for well over a decade with nothing but positive experiences. When points fell off my driving record in the past I shopped around to find other insurance. After finding what I thought was a good price elsewhere I called MaryAnn and told her I had a better driving record. She immediately quoted my insurance and found something even cheaper than what I had found with another company. They are accessible at all hours and have always treated me fairly.

You can’t go wrong with NCPA Insurance. They are Very knowledge and professional. They will do you right and will do it at a great price

My wife and I decided to conjoin our automobile insurance knowing we would have additional savings. I was currently with «the insurance place» and my wife had farmers. The insurance place gave us a quote for an unknown company and seemed they had no interest. Farmers were rude when we called for a quote and seemed too expensive. This brings us to NCPA INSURANCE. First off location location location, Right in beautiful downtown Carlsbad. When we walked inside we were greeted by a well dressed man by the name of Joseph and his smiling assistant Maryanne. Consulting with them @ NCPA was amazing. They both found us multiple discount’s off our policy and also educated us on picking the right package. I had recently purchased a motorcycle and NCPA also took care of that with ease! Overall 5 stars for excellent customer service/​educating the consumer/​LOW PRICES!

NCPA Insurance services have the best customer service, from
Returning my calls right away to answering all my questions. Mary Ann and Joseph both helped me obtain the best policy. They are both very friendly and assisted my every need. I recommend NCPA