Gap Outlet

So my wife typically lives to shop at the gap… however today, the ugliest of shopping days, Black Friday… we didn’t get up early, just cruised over to o e of our favorite outlet malls to do some shopping.
My back has been killing me lately so amongst the desheveled displays and clothes lying everywhere from the early Black Friday mayhem, I found a low, bare display box. I sat down to get relieve the ‘ol back.
There were kids climbing on stuff, running around… a mess. But apparently it was my sitting that prompted a staff member to come over and tell me «sir, you cannot sit here».
Easy enough, grabbed Nicole and we left. Won’t be back and will let everyone know how rude you were to me today. Happy Holidays to you young lady.

Sad! I have been a huge fan of Gap for a very long time! Tonight I walked out in the middle of my transaction out of principle! On a bit of a budget while shopping tonight so I was adding up my finds as I was adding them to the bag. When I got to the register I was shocked to see that a hoodie I wanted was $ 10 more than the sign said. So I told her what the sign said and she walked over to the shelves with me. She told me that even though all the hoodies on the self are actually full zip up hoodies, select colors are $ 24.99.
Might I recommend changing that sign to read «styles starting at $ 14.99» or «prices vary by color». Whichever you prefer but, telling me that I chose the one full zip up hoodie that was the higher rate, just not right since your signs are contradicting.
So instead, I left in the middle of my purchase and told the cashier that I didn’t want any of it because that’s just not good business.
Very disappointing. I was really looking forward to that new perfume and one of those sweaters was soon to be my favorite!
PS. If your going to give everyone in the store an extra 15% off their purchase, don’t waste paper by handing out the coupons.

This place is hit or miss. Sometimes I find things, other times there’s nothing that interests me. Preferably I like to hit this place up near the end of the season because there are massive discounts. I got a $ 24.99 workout capris for 70% off! I do agree with the other reviews that their service needs some improvement. Their lines are so long, but they’re slow. One visit, their line took so long I felt like putting the items back.

Prices cheap, but service is the worst I have seen. Needed to have a t-​shirt that I had just purchased and they had us wait in line again for an EVEN EXCHANGE of the SAME T SHIRT but a wast of time… would not be coming here again.

The next time I’m at this outlet, I won’t be wasting my time shopping at this Gap. I stood in line trying to purchase something and waited for what felt like an hour and no one even bothered to help me ring up my item. It was early in the morning so it wasn’t busy at all. There was only one cashier open and she was busy helping a customer for the longest time. She could have at least acknowledged I was there in line, and maybe have said that she would be right with me. But nope, no acknowledgment, no eye contact, no service!
I noticed a female employee who was folding clothes and she looked like she HATED her job. I sure hope she wasn’t the manager.

First thing I noticed when I walked into this store was how cluttered it is. Not only with clothes, but with people too. There were a lot of employees here trying to keep everything looking neat and organized and they seemed to do a good job of it.
They are having a 50% off sale this weekend so that made it busier than it normally is. We did not buy anything or interact with any staff.
The store is pretty big. We were able to navigate the stroller in the store here, but had a little bit of a hard time getting around the people.

Who doesn’t love a GAP outlet? We bought some shorts for under twenty bucks. Good prices, good service, typical GAP offerings. biggest reason to shop here would be great sales racks!

We went in looking for a shirt for my husband and we ended up getting a shirt for my husband and I. The first time we walked in we didn’t even get greeted but the second time we did. I had a question about one of the shirts and their was no one around. So I went and found someone and she was like nope I don’t think we have that color. I dont care that much that they didn’t have the color just please kind of have faith and just say no we don’t have that color. The store was clean for an outlet and the time of day we went. Was very pleased

For an outlet, the service is always friendly! They don’t appear to be overworked or tired like most outlets! The pricing is great if you go during the promo weekends or have a coupon. Other than that it’s slightly less than in store… Gap and the banana outlet make their own outlet line designed for only outlets– that’s a Plus because it keeps the price low and they offer all the sizes. The three little dots on the tag mean it was made for outlet. Holiday weekends are the best for deals and the worst for crowds!

I wish 0 stars was an option! Stephen, the Manager of the Gap Outlet in Carlsbad CA, had the most atrocious attitude! I am completely and utterly embarrassed that he represents Gap. So here is the story… I came across a sweater that was hanging in the clearance section marked with an orange sticker as $ 24.99. Numerous red signs posted on the wall read «take an additional 50% off already reduced prices». Decided that I would purchase it, I waited in the notorious long, Saturday, back to school line to make my purchase. Got to the register to pay, and Stephen awfully approached me dramatically saying he couldn’t sell me the item for the discounted price because it was mismarked. That I could buy it for $ 55 dollars (estimated), but kept saying he couldn’t sell it to me. I said ok but I am confused because there are other sweaters in the clearance section, marked with the same orange sticker on the tag. He said no there are not ma’m, they are not over there. I said so your telling me that I’m lying? He said no I’m telling you that I cannot give this to you for the marked price. I said I don’t understand, I’m confused, why are they in the clearance section, marked at this price if you don’t want to sell them at that price? He said they aren’t suppose to be. I said well I would like to purchase the item for the ticketed sale price. He said no I cannot sell that to you. I said what is your name? He said Stephen and I am the manager here! I said Stephen you should be embarrassed by the way you have treated me, in front of all these customers waiting in line. Gap should be appalled that you are a manager for their company. He said ok, and turned around to put the sweater on the counter and walk away. I just want to let you know that gap and it’s customer service is the absolute worst! I was a manager for Nordstrom and all I know, is that if I had spoken to a customer in that way, I would have been fired! Too bad, I will no longer shop at gap or old navy! Good luck to you Stephen!!!

I really like a great sale so when I spotted the 70% off sign in the window, I had to go in. Full of sales racks and what appeared to be a good inventory, I thought I was in clearance heaven.
That’s when the dream ended and the nightmare began. We struggled the entire time we were here to find the right styles and sizes. When we needed a sales associate, there wasn’t one to be found. This store was just a disorganized mess.
Although we found a few nice items, I’m not sure it was worth looking through all those racks. There just wasn’t enough staff to handle all the customers that came in for this huge sale.
I’m hoping this was just an off day because I love finding great clothes for the kids at reasonable prices. But maybe that’s the price a customer must pay, sacrificing a well staffed store for those wonderful sales. Hopefully, those great discounts are worth the extra effort!

I used to love shopping at GAP Stores, but have watched their prices on jeans and their other casual selections climb up and up. I am so grateful for outlet stores because I’m still able to pick up those brand name clothing and at a cheaper price tag.
This store is located at the Carlsbad Premium Outlets and is one of the stores I always walk into while browsing through the Mall. Correction, I always have to make a mad dash into their store so my daughter will stop staring at the mini train outside yearning to take it for a spin.
Anyway, they always have a nice selection of casual tops, dresses and jeans at marked down prices that are great for budget-​friendly shoppers. I have worn Gap and Banana Republic jeans for years, so know exactly what size to look for along with their cuts that work best with me.
I’ll be heading to Carlsbad in the near future and will definitely be hitting up this outlet store while I’m out there.

Good customer service. The sales are a hit or miss.

I’m not a big fan of Gap but this store was a place to go. I’m from Canada and stuff from Gap is usually expensive. Here, I’ve found a nice pair of khakis for $ 49 with a 40% reduction (so around $ 30 bucks). I also found a pyjama ($ 10) for my dauther. There is a wide selection of clothes.
The staff is not very friendly (the lady at the cash was a little rough).

When they have a sale, this place is a choice location for shopping. Not on sale… well the prices are just slightly better than regular stores.
but on sale, you get dress shirts, sweaters, hoodies, jeans… it’s all at a good price.
Service is okay, depending on who helps you. Had great and poor service in the same day. Maybe to be expected when they are super busy

My cousin got a plaid, long-​sleeved dress shirt for $ 12!!! $ 12!!!
WTF. That is all.

I love this Gap Outlet store! I visited this store with my mom and sister a few days before I came to Korea. I was shopping for the summer/​fall season so I spent quite a bit at this particular location. around $ 400? I liked the selection of clothes they had, they had my size in most of the items that I wanted, and there was an awesome sale going on in addition to their already reduced prices. The only reason I’m taking off a star is for the cashier. I understand that he was probably tired and all, but I didn’t even get a simple ‘hello.’ In fact, he waved me over without a word while I was standing in line. After I paid, he just waited for me to leave.

Besides the fact that I used to work here, many moons ago — I still enjoy shopping here for my 9 – 5 staples like cardigans and dress pants. The quality is in line with GAP retail, but the prices are a bit less.
Money Saving Tips — Come on Thursdays! That’s when merchandise gets marked down (If I recall correctly anyway. Look for those lovely orange stickers. You’ll find most of them at the back of the store.
Also, if you spend more than $ 75 in a single purchase, you can save an extra 15% if you show your AAA card. Depending on the cashier, your AA card will suffice, but if not, they’ll just redirect you to the Carlsbad Outlet Customer Service Center (just outside of the store and to the right) to pick up the official discount card — which isn’t a bad deal because it comes with a listing of discounts for all of the other stores too!
This offer also applies to Baby GAP Outlet … and there should be another good deal for Banana Republic Outlet, if you’re in the mood to step up your wardrobe.

This is an OVERALL experience for the many times I’ve visited this store.
Ok so normally I come here right before I go on a vacay to find some cute tanks or sundresses. I find the most awesome deals, unfortunately at times not the right sizes. I guess XS and size 0s are limited.
This place can get messy and crowded, so I usually come during the weeknights. The employees could use some customer service training. No smiles, no acknowledgments… SAD…

When GAP gets off it’s high horse and comes down to the level of Old Navy, this is the place.
More sensible prices = bigger crowds looking for a deal = longer lines at check out.
Your friends will thank you when you buy them stuff from GAP.
To some, GAP is more substantial than Old Navy.
Add «Outlet» to GAP and watch their smiles of thanks become less enthusiastic… and turn into fake grins.
Pretentious jerks.
:)