Craig J Malin, DMD

This is not a criticism of endodontics work, but of the billing procedures of the office. I had a root canal many years ago (by Dr. Malin), and on the recommendation of my general dentist, had it «reviewed» because of some discomfort I was having in that area. The root canal work was fine. Instead of billing (to my insurance) the visit as a specialty office visit, the billing code was as a general office visit.
This exceeded my insurance, so I had to pay out of pocket. The billing person at my general dentist said it could have been coded differently and would have been covered by insurance.
I discussed this with the billing lady at Dr. Malin’s office and she refused to resubmit it with a different code. I wrote a personal letter to the Dr. explaining my position that the code was wrong and never got a reply to my letter.
So I tried to «work it out» but getting no response leaves me little choice but to share this on Unilocal.
So if you go here before you «sit in the chair» go over the billing so you don’t get an expensive surprise like I did.

Everyone in his office is exceptionally caring and nice. I had to have some painful work done, and Dr. Malin and his staff took wonderful care of me, and did their best to decrease the pain. They fit me in as an emergency case to help me feel better, and for that I’m so appreciative. Dr. Malin even took the time to call and check on me the next day which exemplifies his gold standard care.
When I went back for part two, Dr. Malin and Carla took great care of me and the root canal was painless and relaxing. From his kind and caring front office staff (who took enough interest to remember my son’s name)…to the doc and care partners with him, I highly recommend Dr. Malin and his staff for their respectful, kind and professional manner.

I have been a patient of Dr. Malin for years. There is NO ONE else who is as caring and skilled as far as I have found. Before Dr. Malin, I dreaded getting a root canal. Now it isn’t much different than any other procedure. He ALWAYS explains each step, so I know what he is doing at each point in the procedure. I am most impressed with his state of the art equipment, including his CAT scan machine, that lets him «see» the tooth in much more detail! He works with my dentist who is always happy to refer his patients to Dr. Malin. He has a close relationship with my peridodontist also. He is honest and has the highest integrity! I highly recommend him!

Dr. Malin is excellent. He team is professional, they all know what they are doing. I can recommend Dr. Malin very highly. I wish Unilocal had 6 stars to award the fine work that Malin and his team do. Thank you!

Dr. Malin and his team are awesome. I went to Dr. Malin after having a root canal done that was done by a generalist and not done right (only ¾ canals done and a broken file left in one root). Dr. Malin took a CT of the tooth and gently and patiently worked on the tooth in 2 appointments to try and remove the file and clean out and disinfect the roots. There was no pain and Dr. Malin was very attentive, helpful and personable. I would highly recommend them and will definitely go here FIRST the next time I need a root canal.

Thanks to Dr. Malin for his work in addressing a nasty root canal and abscess that had lingered for a number of years. Very flexible, knowledgeable, clear and concise in explaining my treatment pathway. Also coordinated well with my dentist to coordinate treatment.
Would recommend to a friend.
PF