Capitola Mall

Little mall, but stores were clean, came across few of the mall staff they were friendly an knowledgable of the stores locations, only downfall was some of the rude people waiting for the city busses

Me and two friends shopped today at CB. It was our first time for two of us. I was so impressed with the variety of clothing and how the store was laid out by clothing color schemes. We were helping our friend build a new summer wardrobe. Everything we found was on sale, including jewelry.
We received assistance from Anita who could not have been any more patient with us. She was helpful, professional, and friendly. My friend’s transaction took a little more time than usual and Anita was so patient and explained what other savings we could acquire. I am so impressed both with the store selections and even more impressed with the sales ladies.
I will be returning soon for my personal shopping and I highly recommend this store to ladies who like quality, variety, and good buys.

1. Terrible pretzel dogs. The dog was undercooked and cold in the center. After bringing this to the Managers attention, rather then replace with a fresh bag he said he’d cook a little longer… The dogs were so over cooked they were too tough to even bit into.
2. Terrible customer service. I accidentally misplaced my keys and called to inquire. After stating my question I was hung up on without a response. After a couple callbacks the line remained busy… After a few more, the line was switched over to a fax line. Wow…

Definitely not your upscale mall, but it’s decent enough that you can find whatever you need. Main anchor stores as of April 2016 are Target, Macy’s and Kohl’s. There is a food court, but there are not that many options available. Seems like there have been more vacancies in recent years, which leaves a hole in the only mall in the Santa Cruz area. Parking shouldn’t be too much of an issue.

This is not the worst mall, it is pretty basic but the needs are met. Has lots of stores that I didn’t even expect to see in the SC Area so this will be my new go to mall

Capitola mall donates space to ASPCA animal adoption rescue so you can meet and adopt a new puppy right here. Vegans and vegetarians can put the Om nom nom nom nomb Chomskys on Falafel from the gyros place near target side of the mall

I love this mall. But I’m disappointed and sad over how many spots are vacant in there. Hopefully more places will be in the mall next time I’m in town.

Don’t expect anything fancy here…
It’s a small town indoor mall close to Santa Cruz and is easy to navigate (one floor in a criss cross design). Food Court has about 8 choices plus a children’s play area right in the middle (Whoever designed that is a smart one. Who likes to hear kids yelling while you’re trying to eat and rest from shopping!). There’s a Chili’s, Macy’s, Kohl’s, Target and the basic shops.
This mall is also pet friendly — the «hippie» side comes out with the SPCA store and the different dogs that are shopping with their owners.
Since this mall is isolated and basic, there is plenty of parking and no crowd. Good place to go for last minute Christmas shopping!

Awwww the good old Capitola Mall. Makes me sad. I grew up coming here. It used to be THE place man to come hang with friends and get away from your parents and check out the boys. Lol. The good old days. Now it’s rather quiet and sad. They need a better variety of stores in there. I say relocate Kohls elsewhere and put in Nordstroms, get Abercrombie in there and a Hollister, kick out Ulta and put in Sephora, fill up that dang food court with some good food… anything will almost do in here since it’s like empty. Make this a better place for people to come to with better stores and the people will come. Oh and kick Chili’s out and put in a BJ’s or something. Just my 2-​cents.

It has what you need. Overall, the customer service at the majority of these places is close to none, especially at Victoria Secret, Kohls, and Ulta. You feel like you want to get in and then get out. The stores were fairly empty when I went after work and the place feels depressing. There’s really no food court, so don’t count on anything really worth eating. It has what you need but not a place to go just for fun.

We live in Boulder Creek and when we need to go to a mall this is the one we go to. I am a regular shopper at Christopher & Banks, Gymboree, Journey, Kohl’s, and Sears, as well as others. I love having a local place that I can buy Doc Martens (Journey), look at some cloths (Christopher & Banks does a wonderful job at making feel like a worthy customer), maybe pick something up for the kids, and have a snack before going home. It’s not the largest mall and that is fine with me.

Went to the place cause we came a little too early to the beach. Overall, i wouldn’t mind shopping here. They have all the things you need to get your shopping done. However, they dont have the big shops like nike outlet, levi, ect. there wasnt much people as well which is something i like. Overall it’s a nice and chilled place.

Unbelievable.
They turned the Xmas Music UP a few notches.
Please, can’t we just shop in peace?

Living here all my life, I visit this mall whenever I need to. I’ve sadly seen many businesses go, but I’ve seen new ones come in that people seem to enjoy.
Parking is never a problem, and it’s rarely crowded like malls over the hill, which is nice avoiding headaches and people bumping into you. Stores are certainly limited but they usually have what you need.
This mall is certainly not a place to go to «for fun» unless you’re in middle or high school, which is what I did. But if I need some basic essentials and am in town, then going here is always a pleasure. Easy to navigate, get in and get out quickly and close to home.

Since shopping in SC is pretty limited beggars can’t be choosers and the mall is 100% a great place for the last minute crap you need! It may not be the biggest mall but they have the basics and it is fairly well up kept and clean. Most the store fronts are filled which is nice, nothing worse then a mall that’s half dead. Overall they have a decent selection and its is always great in a pinch when you need a last minute item. If you are very picky its probably worth the trip to San Jose but overall its a nice way to help support working locals.

This place cracks me up. Its split into 4 wings like a mini high school, and a lot of stores are either closed or too crappy to shop in. Its sad when the highlight is target, Macys, or koehls. Also, the food court only has 4 choices. Subway being one of those choices, which I find sad.

This mall has definitely changed over time since I’ve been living in the Santa Cruz area in terms of stores that they have been opening and closing. Ever since the new Target opened, I feel as if Capitola Mall just got a little more attention. I would only come here if I needed some last minute attire or pick-​me-​up since they have stores that fit your needs and nothing more luxurious.
They have mediocre department stores such as Sears and Kohl’s. Their selection at Macy’s definitely doesn’t compare to the one in larger cities, such as San Francisco. They have the staple mall stores such as Victoria’s Secret, Vans, PacSun, Bath and Body Works, Hot Topic, Journey’s, Coach, Aeropostale, Claire’s, Express, and others. Their food court is really small; probably only like 4 selections? (maybe i’m exaggerating. but it’s really little. Don’t expect too much.)
I only come here. once every three months or so. Otherwise, malls in the bigger cities like San Jose or San Francisco definitely offer way more of a selection. What I really do like about this mall is that it’s never crowded, even on weekends. The employees I’ve encountered are usually pretty nice, so no complaints there.

I always find the Capitola and Santa Cruz areas to be rather isolated in comparison to the hub-​bub of the East Bay, where I make my home. Any time I am down that way I think «Geez how far do these folks have to drive for a Macy’s or a Target!!»
Well, apparently not too far thanks to the Capitola Mall. It’s not a destination shopping experience by any measure, but we ended up stopping here after a day in Santa Cruz, just to get some sodas at Target and stretch our legs before a long drive home.
Overall, I found the mall to be clean, modern looking and on a Saturday night have a relatively low key crowd. True, it doesn’t have certain mall staples like the GAP or Old Navy, but you can do pretty well on the clothing spectrum with Macy’s, Kohl’s and Target. Other specialty stores included Bath & Body Works along with Coach and a pretty well stocked comic book store. One can probably meet their basic shopping needs here, although the food choices were a bit dismal (unless of course you count Chili’s as a viable option.)
It’s not as bad as other reviewers make it out to be-​maybe a little sparse on the small side, but otherwise okey dokey.

This mall is definitely better than all the negative reviews suggest. No, it’s no mall of America, but it still has many of your standard mall stores to include Macy’s, Khols, Sears, and Target. I was sad to see that it no longer has an Abercrombie. Also absent were Old Navy, American Eagle, and Hollister.
There was a great little bookstore though.

I was looking up Korean cuisine around the Santa Cruz area for my family and sadly, this mall came up because Sorabol was listed and the mall received 2 stars from 45 reviews. I’m pretty sure the 45 Unilocalers are right on lol
The mall has a crowded parking lot and it feels dangerous. The only highlights of the mall are the stores like Victoria’s Secret & Express and fast food places like Hot Dog on a Stick and Orange Julius. All of them are located on the first floor which is the only floor the mall has lol They are blessed to have a Target too but I pretty much saw everything I needed to see when my family and I headed to the food court for Sorabol.
My family decided not to have Sorabol anyways just because it wasn’t a dine-​in restaurant and the mall was pretty much whack :(