Sand Canyon Union 76

Hello,
Don’t do much reviews but I felt compelled to write one for Sam and his team.
I originally found this place through AAA and I needed to get my 2009 BMW 328i checked out for a leak and other things. I called and spoke with Sam and he was helpful in providing information and told me he could work on it.
I took it in right in and it was near closing time but Sam still took the time to ask what issues I was having, so he could further understand. Sam seemed very attentive to what I was explaining and was asking follow up questions (THATS KEY FOR ME). He told me he would contact me the next day to go over what he finds.
The next day, I was contacted by Sam and he advised of what was causing the leak (busted oil cap). He was helpful in sending me pictures of the leak and explaining to me what the issue was. He quickly ordered the part but had to wait on BMW to deliver it. Ultimately, Sam was able to fix the oil cap and stop the leak. Topped off all the fluids for me and checked out other issues I had with my car.
After picking up my car, I get a text from Sam the day after asking me how the leak was and that if I need anything else, just let him know. That really was a nice gesture to follow up like that and not feel like I was just another transaction.
I now have someone I can take my BMW to at least get the basic stuff handled for me. PLUS, its right off the freeway for my daily commute so it easily an accessible place. Thank you Sam! I will be sure to come back whenever possible :)
PS– He gave me a great deal on the work done: D

I’ve had two cars serviced here. One was just a smog check and the other had some work to do. Both times I’ve been here the staff has been helpful and professional. It’s always hard to say if the prices are fair because I didn’t take my car from place to place to check prices. The shop is clean and feel they are honest people, and I am one who doesn’t trust mechanics.

This place has been taking care of my vehicle needs for over 20 years. Great, honest, friendly and reliable staff. Sam and the crew are a pleasure to do business with.

I had wrote a review a few months ago about my debit card being hacked 5 times from this station but removed it after talking to the manger. She assured me the problem was being taken care of. Well it’s still happening to people. It’s obvious this gas station doesn’t care. So if you want to get your cards hacked over and over this is the station to go to.

Fuck this shitty gas station… I get here at 10:30 am and the guy says they are booked for the day. Really? Take that oil filter and shove it up your ass.

My husbands car broke down on the freeway and AAA towed his car to this place .
The cost was so high if we would have gone to our mechanic it would have been half the price but because he was so far away he had to get his car fixed their days, later he went to our old mechanic to tell him what was fixed and he would have charged us less. I was not happy about that.
This service station also told him that he needed a new battery our battery was a year old trusting them we changed it when we went to Auto zone to return our battery because it was under warranty they checked the battery and said it was perfectly fine so we did not need a new battery.

I came here in May 2015 to get my thermostat repaired after my check engine light came on and my car was over heating. I recently came back Sept 2015 because my check engine light came on again. The gentleman who assisted me, who I believe is also the owner, was extremely rude. He told me it was going to be $ 95 to get the diagnostic to my vehicle. I asked him would it still be that amount even if the problem had to do with my thermostat which they had just repaired 5 months ago. He said to me, «well, I don’t know what’s wrong with the car and you don’t know what’s wrong with the car, do you?» I said no however I just wanted to make sure there was some type of warranty because I got my car fixed not even 6 months ago there. I then asked him if the $ 95 would go toward a deposit if in fact the problem had nothing to do with the thermostat. He said yes. He seemed irritated that I was asking questions so I told him if he would have just given me this information as he was assisting me I wouldn’t have to ask a bunch of questions. To me it just seemed like he would let me know these types of things instead of being quiet and when he did speak, speaking with such irritation. Well, I guess my comment made it worse because as he was making me sign the paper which said I would owe $ 95 for the diagnostic he began to say «oh, well I must be stupid today. I’m sorry I’m so stupid today.» I looked up at him with the most disgusted face and said «you know what? I’m sorry you’re stupid too.» And I took the paper I was signing and walked out. He walked out after me and told me I needed to give him the paper. I told him, hell no I wasn’t giving him a paper I signed which said I would owe them $ 95. I told him I don’t need him to further assist me with my vehicle and I would be writing a review about his poor customer service. He literally stared me down while I was putting my 3 and 5 year olds back in their car seats and as I drove off to another shop. I will never go here again and I wouldn’t suggest anyone who cares about customer service OR quality work to go here either. It turns out it is in fact my thermostat that needs repair again because they didn’t do it right to begin with.

My car broke down on the freeway and was towed to this station. Boy was I glad, they were really helpful and fair with the price. Rick who i guess has been there for over 25 years helped with the repairs and completely exceeded my expectations. He told me what was wrong with my car, i was able to call a family friend for a second opinion. My family friend confirmed the same issues, Rick fixed the car with no problems and i haven’t had any issues since then. I paid with a credit card and no issues there either. I would definitely use them again, just wish they were closer.

Big shout out to Sam and the team Sand Canyon Union 76. My daughter’s car threw a rod just north of Sand Canyon Road. AAA towed the car to Union 76 that night. The next morning Sam and Vic and crew quickly diagnosed the problem and offered helpful suggestions and options for me without being pushy at all. Cannot say enough how grateful I am for their service and work.

Great and honest people here. I strongly recommend this place for repairs and smog. Sam was a pleasure to work with.

I’ve had my Visa card hacked twice in the last two months and both times this was the last place I used it. DO NOT PAY AT THE PUMP. Personally I’m not going there anymore period. After reading some other people that got hacked looks like they could care less. Since this is a AAA recommended station for repairs I think I’m going to report them to AAA. Maybe then they will care.

Happy with the price and service. Fuel pump went out. Had truck towed to there shop at 4am. They called me at 8:15am to get my information. By 10am they called with a fair price and were able to get the job done that day. I had my truck back by 1pm. Only down fall is they did not call to let me know the truck was ready for pick up. I also like to talk with the mechanic when I pick the truck up. Repair Station was closed. I payed the gas station attended. She had the paperwork and keys.

CAUTION! My credit card was hacked 3 times since last October. I went inside to tell the attendant after I realized this station was the source of my credit card being hacked. He did not seem to have any concern. I asked for the owners phone number so I could contact him. I was given a phone number to Mr. Kim but his voice mail was full and would not allow me to leave a message. I will never go to this station again! Do Not Use a Credit Card at this Station!!!

Great auto repair shop. My two cars are serviced there. Will only do the repair that is required. Ask for Sam.

The worst station ever! My AMEX has been hacked twice just this month. Tried to talk to MGR or Supervisor-​could not find ANY.
Stay AWAY form this Station!!!

I had an incedent there with the brakes on my old chevy van. (Long story) Someone told me «Go talk to Sam, (the owner) he’s a stand-​up guy.» I have to say Sam really is a stand-​up guy. He replaced my calipers and my master cylinder at ZERO charge. He easily could have argued that the problem was partly my fault, as I had tried to fix it myself. But nope. He just said bring it in, I’ll fix it. And he did just that. Big respect for that guy!

I have had horrible service in most cases and mediocre at best at gas station service centers. On my way to work I got an unexpected flat and pulled into the 76 gas station. Before I knew it 15 minutes and $ 20 later my flat tire was patched up and I was back on the road and headed to work. The also fixed my tail light blinker. The customer service was phenomenal and overall I had a wonderful experience! I would definitely recommend this service station if you live in the area!

Craig gas station always clean friendly service the price of the gas is always right for the area where a selection of snacks and drinks

The gas is convenient. But I hear the repair guy will rip you off if you don’t know what you are doing.

I’m updating this dated review. I came here to get a smog and met the greatest mechanic. Sam is awesome! He smogged my car, but noticed I had some weird stains on the paint on a door. He went and got wax and other supplies and started cleaning the stuff off. He buffed it out too. I was blown away by his good intentions and kindness. Good to know I have someone honest down the street I can rely on!
Well, it’s a gas station with smog check and mechanic on site. Pretty much about it. If use their services other than to get gas, I’ll be sure to update my review.
Their price is pretty much the same as the other gas stations in the area, except for Arco about ¼ mile down, which is cheaper.
Big plus for having hand sanitize dispenser at the pump!