Newhall-Valencia Lock & Key

I was in & out very nice I was just replacing lost house keys and for a key they were not able to make my Honda transponder key they provided a referral. No fuss just good service

Excellent customer service and friendly staff here. Not too long ago, we needed to change our mailbox key in the condo we purchased. We wanted keys made for the current lock we had but the staffs there recommended we just change our lock entirely and gave us 3 new keys. I think the bill came about to be about 15 – 20 bucks? I don’t remember. They’re really friendly… I can say they’re probably the best locksmith I’ve ever used. While we waited there, it sounded like there are lots of regulars. Either that or like I said, they’re really friendly and have amazing customer service.
Kudos to this business. Thanks again for the help and getting us new keys to our mailbox! Haha

What amazing staff! Came in to rekey a lock and I was just thankful I found this place. Store is very clean and staff are very knowledgeable and experienced! Best locksmith in town hands down!

Excellent service lost my Cadillac Escalade car key and was quoted $ 135-​$ 150 for that key replacement when I called here I spoke with both Brian and Alan who advised me that if I get the code at the dealer they can cut the key for me for $ 20! Wow! Were they a life saver! It was an easy process they had the key ready for my husband when he arrived right after work and they key worked no problem! Highly recommend them!

My front door latch was acting up and this afternoon it finally broke. I could not open the door — I’m locked INSIDE THE HOUSE!!! and a large delivery was expected within the hour — yikes!!!
I tried prying the latch to no avail, so I called the experts as they have rekeyed locks for me before… ‘do you make house calls?’ ‘Sure’ was the reply and I was asked to describe the area where I lived… next thing I knew the voice on the phone told me the exact type of lock I had and suggested I try a few things to get it to open. Fortunately I was able to get to my tools and I followed his instructions, removing the inside knob set. The latch was definitely stuck and broken… good grief! A couple more suggestions on steps to try and voila! the door opened.
I removed the latch and drove over to their store off of Camp Plenty road and within a couple minutes I had a new latch that would fit perfectly in my thirty year old door. I arrived back home just as the delivery truck was pulling up — Newhall-​Valencia saved the day!!!
Only problem is that I can’t give them TEN STARS!!!
For fast, courteous service from a local company that really knows its customers and their locks, this store and service cannot be beat!

This is the third review I’m writing for them. First, Steve re-​keyed all 8 locks in my new home in an efficient and professional manner. Second, Brian hurried over when I locked myself out of my house with my kids inside and genuinely cared. Now, I had a safe that needed to be unlocked. For some reason, it just wouldn’t open anymore. I took it to the their shop. Both Brian and Alan were friendly and professional. They were able to open it right away and even kept it overnight to call the manufacturer, troubleshoot, and make sure it continued to work before returning it me. Upon meeting Alan, the owner, I can see why this is a trustworthy business. It is a family business with a great team. Alan and his crew are highly skilled and honest. I wish more businesses operated with this level of integrity.

Great service! Very pleasant and helpful. I made copies of 1 key at Home Depot and Lowe’s and the new keys from both places didn’t fit the lock. I called Newhall Valencia Lock & Key thinking something was wrong with the lock itself and it needed to be replaced. The nice gentlemen offer to make me another copy before they replace the lock in hopes their copy will work to save me money on replacing the entire lock. I was very happy when the new key WORKED! I guess they use a much more detailed machine and were able to make a precise copy of the original key. Thank you for being an honest, local business. Will definitely use or refer your services in the future.

I was serviced by Brian. He’s a very friendly guy who’s been doing what he does for 10 years at this store. While he wasn’t able to program the transponder in my key, he made special effort to cut the key, expertly, going back & forth between his machine & my car door to make sure the key worked very smoothly. «Kudos!» to Brian for his excellent service!
As a generous bonus, he put me in touch with a guy who could do the transponder programming as cheaply as any quote I received. And… can you believe the man refused to charge me for the key cutting?! (Felt like I was back in Mayberry, or somethin’.)
Bottom line: if my experience with Brian is any indication of their quality of service (& he being the self-​confessed newbie of the locksmith staff — at «only» 10 years), then these guys deserve ALL the business you can throw at ‘em.

Extremely professional and KNOWLEDGEABLE. Got me out of a bind with my vehicle key that would not turn in the tumbler. Great selection of «accessories» to keep your keys organized, and very convenient parking. They will be my constant go to for lock and key needs!

I am a facility person at a fortune 500 company. I can say I’m a regular at N-​V Lock and Key. I will say — these guys are friendly, fast and get the job done. They will go out of the way to take care of any special needs.

Best place in Santa Clarirta to get anything lock related done. I have never had a key made by these guys that didn’t work. I drive way across town to go to them because it is worth the trip. Their stuff works first time, every time. Been going here for almost 20 years.

These guys are life savers! They came to my house in less than 10min and got the job done.

This business is the best lock and Key business anywhere. The employees are experts in all aspects of their business. I have had locks changed, safes reprogrammed and of course, keys made. I would highly recommend Newhall Valencia Lock and Key, especially over any mobile service here in the valley. Give Newhall Valencia Lock and Key your business, you will be very pleased.

I was impressed that the technician showed up within the time frame they said they would. That’s important because I’m a busy business owner, who took off work to be home for this appointment. The technician was able to repair my front door lock, so I didn’t have to open the new hardware I had purchased just in case the old hardware wasn’t repairable. I also asked if he could install another lock on my side gate. He was able to do all this for less than I was originally quoted.
From the first phone call to the final bill, I was very happy with the service. I recommend them.

It’s no wonder why this place has 5 stars. Originally I talked to Lowes about getting a duplicate car key. They have a sign on their counter «Why get your keys from the dealer when you can get them here». Well they couldn’t get mine and even when I brought a blank in, they still couldn’t copy it. Desperate, I called these guys. He was very honest on the phone about not being able to program it but that was fine by me. I stopped by, he cut my key for me, and even took it outside to check that it opened the door and then still didn’t charge me a dime. This place isn’t about making a quick buck. it’s about providing great service. Thank you for that!!!

I had just moved and needed three simple locks changed, and these guys wanted a fortune to come out!
I asked if they had any move-​in specials, and the person on the phone said that they never give special pricing on services.
While the guy was very nice on the phone, I went with Magic Lock and Key, and Rafi charged me less than half of Newhall-​Valencia Lock and Key and was able to do it right away, in less than an hour. Rafi even fixed a broken door handle for me, and didn’t charge me (as much as I tried to pay him, he said he was «paying it forward»…wow.
So, I didn’t use these guys, but wanted you all to know that you can get this done cheaper and faster through Magic Lock and Key.

100 stars! These guys are amazing!
They quoted a price over the phone and guess what-that’s what they charged me. Imagine that lol. Their competitor wanted to charge me $ 75 just to show up.
Alan and Aaron are the nicest, most honest guys in the world.
To top it off, when Aaron came back from his truck after completing the job, he said «oh, I think you’ll find your front gate closes now, I fixed that too».
I wish every vendor was as professional and kind as these folks are!

I went to Newhall-​Valencia Lock & Key today to get a key made for my son’s car door. We just purchased a used fixer upper and it only came with an ignition key. Brian had the key made in no time at all and the price was very reasonable.
Highly recommend this business should you need a locksmith.

We came home to what looked like a disaster on our front door step. Lock pieces on the door may and no way to get in. We called these guys after hours and within five minutes I had a call back from Aaron. After sending him a photo of the issue, he came right out and was fast, efficient and really personable.
I will recommend them to everyone!

I absolutely love this business!
My company has been using them for the past year, and they always, without fail answer my calls, call me back, are on time and efficient and they are some of the nicest guys ever! I have worked most with Aaron and he has been a dream! He helps me out so much and always lives up to his word!
When our locks were first installed, they were clean and fast! They have come back too many times to count to change locks or make keys and I am so grateful for all of their help!
Thanks so much guys!