Video Doctor

So I dropped of a Samsung hi-​def TV that kept having issues. It would turn on and then shut-​off all of a sudden. When it would try to power up it would make a click noise, but wouldn’t power up all the way. Took it to Edgar (owner/​repairman) and he told me he could fix it for 200. Something to do with the main board. I thought it was a solid deal considering the TV cost me about 900 some years back.
About two weeks later he hits me up and I pick up my TV. It turns on at the shop so I took it home and stored it because I didn’t have the need for it. A few months later I plug the thing in and 15 min later, same issue. I take it back to Edgar and he tells me he’ll look at it. A week later he calls me and tells me he can fix it, but it’ll cost an additional125. The board needs to be replaced. I told him that’s what he said last time and he said it was the power supply board he fixed. What!?! Same issue why more money. According to him this was another part causing the issue, but because it was passed his «warranty» time I had to pay for the part. He’d throw in the labor for free! What a joke… Pretty compatible to a shady mechanic! What a rip-​off. Save your money towards a new TV.

ZERO star. Exact same story as Rosemary H. He kept my receiver for a week and no calls no news or anything, went today and got it back, he did not even look at it.
Save your self’s lots of headache and stay away from Video Doctor. I’m really not sure how long he going to last with this kind of service.

I am giving one star because i can’t give less. I left my receiver so the guy/​owner can look to see what was wrong with it. He had it for 2 weeks, I had to call and ask when he would have it ready. He did not call or even move a finger to let me know anything. How does a business stay open with horrible service like this? I finally walked in and asked for my receiver and he told me he did not even look at it, he said you should take it to the valley maybe you can find someone to fix it there. I can’t say he was a jerk but he was not helpful and had no interest in me becoming a client. I will never go there again.

This guy is awesome!
A while back i brought my Sirius satellite radio to some one else who «fixed» it, only it wasn’t fixed. I had to bring it back 3 times to no avail. Now, i know this is a video place, but i thought what the heck. It never hurts to ask.
He took a look at it and told me it could not be repaired. Crap. That’s not what i wanted to hear, but he was honest about it instead of charging me like the other guy to not fix it. I had a spare radio, but the screen was cracked so i asked him if he could take the display out of the broken radio and put it in the working one and he said he’d be able to. 2 days later, i picked up the repaired radio and it works great and the cost was reasonable.
I have to say, i really appreciated his honesty. Thanks!