Canyon Country Villas

This place sucks now when we moved in a year ago the management was cool but the got rid of the girl seion that moved use in and now they have new people named Lori and troyra that r just no help very rude and after telling people to move in they won’t give me my credit they said they would I have had problems with thing in and around my place that took forever to fix and one thing still hasn’t been fixed and the drug addicts that hang out by the back hills is something I love coming home to with my 1 year old !!! Fuck this place !!!

Wow, lots of angry reviews. I think it’s pretty decent given how it’s one of the least expensive places to live in santa clarita. Management tries their hardest catering to all the complaints I’m sure. I’ve lived here for over a year now, and every issue we’ve had they’ve had it resolved in a timely manner. No cockroaches, or any shootings I’ve seen or heard. You can’t expect 5-​star hollywood condo living when your in a one bedroom apartment in Canyon Country with cheap rent people! Geez.

I needed to update this and give my review on this horrible management team they now have. I have lived here for almost a year and the apartment itself is decent but the management is unprofessional and unfair! I never did anything but help them out by speaking to other possible tenants and give good feedback on my experience here. Lori is absolutely rude and fake! They didn’t give me a chance to renew my lease because I called them out on not owning up to there end of things. I wouldn’t bother giving this place a chance… They not only have rude management but the prices are ridiculous for the quality they are offering! The cockroaches and other dirty people living here should be taken care of but instead they are asking me to leave when I have always paid my rent on time and not given them any problems ! Shit hole ran by trash! FYI notice the good reviews are super fake! Lol

I’m giving it a 3 star and that’s really because of Jose and Sione. They are always willing to help and are friendly! If it wasn’t for Sione we would of moved a year ago we’ve be here since 2008.

love this place… management is cool and the manager is pretty hot too. I won’t move till they tell me to rent is fair parking is okay and there is no junk or crappy cars taking up all the spaces for visitors. Great people as my neighbors Recommend this place AAA+++++

I’m so glad I decided to stop in to Canyon Country Villas with my family. Immediately we were greeted by Sara, the property manager, and she was nothing shy of friendly and helpful with every aspect! While we haven’t quite made our decision yet, I know for sure that Canyon Country Villas tops our list JUST because of the customer service we received from Sara! When stopping in, make sure to ask for her, she will not disappoint!

I have lived in this complex since 1999 and couldn’t be happier. The staff here is very responsive to residents’ needs and the maintenance dept. is always right there to fix any problems. The complex manager, Sara, is always ready to talk to her residents about what is going on in the community. I highly recommend Canyon Country Villas Apts. to anyone looking for a friendly community setting.

Great place to live. We have not had any issues since we have been here. Everybody in the leasing office is always friendly. Been here for 3 years and have only had our washer and dryer replace because it was old. Besides that everything has been great neighbors and all :)

This is my opinion on Canyon Country Villas. Would give 0 stars if possible! This is a horrible place to live with horrible management and maintance crew. I have lived in this apartment for almost 6 months now and ever since day one I can not wait to move out. When my family moved into the apartment we had to live with black mold growing under the kitchen sink and when we told them about it they came in and tried to paint over the mold and hide it (which they painted the wrong spot). When we moved in we had to deal with a huge roach problem and after a week of being told they would come and spray they finally showed up. The maintenance department only likes to work when time is convenient to them and if you can not be home they like to have access to your apartment. But after getting access they will not lock your apartment back up all the time. Then after living here a couple weeks the apartment above us flooded and flooded our apartment as well ruining my tv and my tv equipment. When we called the on call number the maintenance worker came from Palmdale which is a hour away from here. After a month went by they finally finished all the repairs. Then I was told by Sara Nemit who is the property manager that they will cover the cost of my tv and I did not have to use my insurance since the problem that caused the flood was the apartments fault. Well as time went by we emailed and talked to Sara and James (ast manager) at least 2 times a month and were told they are covering the tv and just waiting on there claims department. Now 5 months have went by and Sara tells me that they are NOT covering the tv anymore and did not plan on ever coving it. A month after that first flood the Ac froze up and flooded the dining area of our apartment due to the issue that was fixed the month before. Now after almost 6 months here we still to this day have to call for them to add freon to the air conditioner because they will not fix a leak because it is to costly to the complex. This is only the short summary of everything my family had to deal with since we moved in.

Dont anyone move into these apartments. These pictures are from the apartment they show everyone. The apartments are old, there is people in the trash every night. It takes month for them to come and fix anything. people just park in the middle of the streets or block your apartment and garage. People let theyre kids run every where around there and dont watch them. This place is nothing like it looks on the internet. Save yourself time and money and go somewhere else. I cant wait till my lease is up. So much trsh lives there. i moved away from the ghetto in north hollywood and moved right back into trash in the santa clarita. Im so pissed i wish i would of done some research on this place before we believed the websites pictures and moved in. I just called the general manager today to see if i can break my lease. I called maybe 3 months ago because there was a horrible dead animal smell in my garage. After 3 months on no one ever showing up which i was promised they would every wednesday i went in and found a dead litter of kittens. None of the plugs work. We had to get a new dishwasher and even the new dishwasher turns all our dishes white from calcium so now we know is the water they have there. It is a very horrible place im not even sure how its still up and running.

I have lived here for less than 6 months and already can’t wait to move out of here. Since we moved in the sprinklers around us have never been fixed. I have called it into the office so many times I am about to call corporate. There are literally 3 broken sprinklers around my apartment.
They shoot up about 20 feet in the air (I’m on the second floor) and hits directly on my entry patio to my front door, the second one is directly at my bedroom window, and has soaked the inside of my house before when the window was left open for air circulation, the third one is the one on my back patio by the living room and my daughters room which also spray right up into our patio flooding it nightly.
Each time I call they say they are going to talk to the landscaper. I then seem to have no water spraying for about a week (not sure if they just change the timing cycle or shut the water off for that week) then all of a sudden they are all spraying again between 9pm-​11pm. It has not been fixed in the less than 6 months I have lived here and I call every time it sprays. I don’t know if the wild children around here are breaking them, or if the gardeners are, but something has got to give I cant leave my windows and sliding glass doors closed ²⁴⁄₇ in fear of my apt being flooded. They don’t seem to be fixing the problem, and I am told the same thing every time I call.
The rent is way too high. I pay $ 1400 a month for a 2 bd that’s under 1200 sqft. The garages barely leave any room for you to get out of your car they are so narrow. The walls are paper thin inside the apartment; you can hear everything going on in other peoples houses and outside in the walk way when people are gathered around hanging out. In the winter you can literally feel the cool breeze by the windows coming into your apartment, not weather proofed at all. Recently since the weather has warmed up I have noticed roaches in my apt I have NEVER had roaches! I realized they were crawling in from the drains, so I have to keep all of my bathtubs and sinks plugged up at all times to keep them away. I even put tape over the drain holes in the sinks because they were still coming in.
Management is a joke the first one they had when I moved in and the new ones I have been complaining to now, both suck! They don’t repair anything as asked. When I was first given my keys the guy that worked in the office took us over to an apartment, I told him I think this is the wrong place. It was not the original place I had been shown. After waiting while he traveled back and fourth to the office to get different keys (because the ones he brought with him were not working) he finally realized I was right and that he had taken me to the wrong apt. Then when we looked over our lease agreement we realized that the apartment number listed on our lease was not the right address. We were given the wrong address and had to change everything, bank info, USPS had to be changed again, it was a huge hassle. They have a 65 page lease agreement that they wanted us to go back through and resign everything again because they had screwed up.
My boyfriend had went to drop our rent payment in the night drop box and complained that the box was over filled and he had to take a stick to shove the payment down in the box in hopes that no one would take it. On the 3^rd of that month I came home to a pay or vacate notice on my door. I have never been late and always pay ahead of time, and now they claim I had not paid my rent and that I would be charged an additional $ 75 for late payment and if it was not received by the 4^th they would evict us.
I immediately went to the office the next morning to complain and protest, and it was explained to me that several people had the same complaint, and it seemed that several checks came up missing from the drop box and payments were not received. They said they would waive the $ 75 but recommended that I put a stop payment on my check and that they would not be able to reimburse any of us for the stop payment charges from our banks, and when I called my bank they recommended I completely change my whole account because now this person knows my full name, address, and bank account and routing number. Such a headache! I had to call all the companies that had auto payments set up and change them to my new account info. Sorry was all the management could say. When I first moved in I had asked if there was an electronic payment system and I was told no. Now with the new management, and after this whole check issue, I asked yet again and was told there IS an electronic system set up. So to avoid non payment crap every from happening again I now make all payments online.
The new managements is in place and the damn sprinklers are still flooding my apartment every night despite my many calls to the office. This time I have began to video tape the flooding to show them. I also noticed the people around me just throw their cigarette butts and trash…

Horrible management; no management at all, in fact. Have lived there since April and they still have not responded to 99% of our concerns, which are items such as a non-​working stove, window that doesn’t open, doors that don’t shut and cockroaches. Not only to they not respond, they never call back or even acknowledge you and there is always someone different at the management desk, who blames in on an absent person instead of just assiting you. In addition, their website touts you being able to pay rent with a miles accruing credit card, but the site feature doesn’t work and when we called to ask management how to go about paying rent in this way they said «I don’t know.» They are laughable, at best (if it wasn’t a most unfunny situation, that is).

I agree with all the 1 star reviews. The worse place you could ever live. Dont waist your time hear when your house hunting.

NEGATIVE 100 stars! This has got to be the worst place to live EVER! We know of at least 8 families that broke there lease just to get out of there. 2 actually left in the middle of the night without telling the office. This is a gang land, drug dealing, roach invested, most awful placed I have ever lived. We moved down from East Lancaster a couple of years ago, and I can say wholeheartedly, it is much safer in Lancaster. Drug deals happen on an hourly basis. Management doesn’t do a thing about it. They are too scared to even come out of their office unless they have to. We call the police, but they take too long. I have even told management where 2 big drug dealers lived and they did nothing about it. When we decided to run the drug dealers and users off ourselves, they broke into our house and garage twice. They also stole items off of our patios, egged us, and sprayed me and my dogs with fire extinguishers. We told the office, and once again, nothing was done. It took an actual ex gang member to get the others to stop. Now they are all at the end of the driveway making other neighbors lives hell. And again, the office does nothing. Most of them don’t even live in the complex. It takes them months to fix anything that breaks. It took them over a month to come and look at our garbage disposal. It had taken almost 3 years for them to look at our shower. When we moved in, they painted the shower instead of glazing it. We can’t use it because everything sticks to it. The appliances are from the stone age. There was even one 2 bedroom apartment that had 4 adults and 6 children living in it. Per their own policy, the max is 5 people in the 2 bedroom apartment. Yet again, nothing was done. You drive by open garages, and there are people actually living in them. And if you have to renew your lease, your rent will be raised. There are no specials or incentives for people who have lived there. Sure, the grounds are nice around the office, but the rest of the place has trash everywhere. The «Sanitation» employee is just a dumpster diver who takes things out of the trash and hides them in the storage closets and leaves things in there for weeks. Unfortunately we have been stuck here but we are finally getting out. Don’t believe the other reviews. We have lived here 3 years and the place just keeps going downhill. The staff treats you like you are beneath them, especially the manager Araceli. She is the worst one of them all. Save yourself the headaches and DO NOT MOVE HERE!

Canyon Country Villas is the worst managed apartment complex I have ever lived in. They are incompetent and disorganized. I agree with all of the statements made by the other people reviewing and here’s my own personal feedback.
When I was looking into apartments I went into their office asking what their low income price was and they asked for our information, we gave them documents and we were approved. Seven months later they sent us a letter saying that they were going to raise our rent because they overlooked a clause that made us ineligible. We argued with them and said they approved us and we signed a lease based on the rent and the approval of the program they gave us. Long story short they raised our rent because of their failure to read their own program’s documents that we didn’t have access to or were presented. On top of all this, they failed to give us a rent bill with the appropriate newly increased rent, failed to call us, I called them. They are so incompetent it is beyond me how these people are in charge.
Our apartment did not have hot water when we first moved in. When we complained several times and after many months of trying to get a hold of them (they do not return calls or emails at all– you have to basically track them down in the office or call repeatedly), they finally sent someone over– our water was hot but then our heat didn’t work. When a maintenance man came, who was extremely friendly and honest, he said that the apartment’s pipes were so old and needed replacement and that basically they could not handle both giving us hot water and heat– so we needed to choose which was more important. When we presented this information to the management they ignored us and the issue still hasn’t been resolved. Luckily it is summer so we don’t need heat but it will be a problem for the next tenants who decide to live in this place.
I could go on about our garage not working because i used my hairdryer and it blew a fuse in the door and then I was locked out from getting to school and the dozens of other really horrible malfunctions of this place. the bottom line is, regardless of the old apartment, and its’ flaws the people who are in charge here are not helpful, not smart and do not care.
That’s my 10 cents. Save yourself the stress and hassle. Live somewhere else.

The worst place I have ever lived! Do not believe the pretty photos on their website. Yes, they keep the area around the leasing office nice and well maintained, as for the rest of the dump… I should have known better but we were new to Santa Clarita and my hubby thought, it can’t be that bad. We were promised a new fully remodeled apt… LIE. it had a new laminate floor, that’s all. 1970’s washer dryer stove oven. Yuck. Dishwasher didn’t work, washing machine didn’t work. I complained within 20 minutes… The whole 8 months we were here, not one single problem was fixed ! No joke! There is absolutely no parking, the neighbors were 90% unemployed gang type/​crack heads /​white trash. Nightmare. After 8 months I couldn’t take it anymore. Charge me whatever just let me out of this lease! And naturally, they charged me for everything! I said you gotta be kidding me! This place was not only filthy upon move in, but dilapidated !! And your charging me for a pinhole in the closet!!! I’d rather live in my car than ever live at canyon country villas. They only got 1 star because you can not leave 0