Canton Urgent Care

I went to this urgent care March 9 2016 around 6:00 pm with a 99 fever. There were six of us waiting. A couple was called to go in. They came out like 15 minutes later saying the doctor left the office and is not coming back for another hour. They were mad. So much for urgent care. Very unprofessional. I went to St Joseph on canton center road and I was out in 15 minutes. Should have been first choice.

Very quick service, but that’s the only positive thing I can say. It’s a bit dirty/​untidy — not giving the impression of a germ-​free environment. The doctor did a very minimal examination of my son, took an x-​ray and sent us home with an either/​or diagnosis. It was quite expensive ($ 250) for a very brief, not super helpful visit. We will not be going back.

I have been sick for almost a month now. I went into this Urgent care and was given a breathing test, my throat swabbed, a shot (which he didn’t even tell me what for & did not place a band aid or anything over it) & a chest x-​Ray. I was prescribed antibiotics & told to come back 5 days later for results & he could prescribe medicine to me. While taking these antibiotics prescribed to me it only made my illness worse. I went back & nothing & wasn’t told any test results. Just did the same thing over again & told me to face the opposite way of a nose breathing machine & left the room, I look back at the machine & it’s like it’s not even on. Seems like a scam & people think they are actually getting tests done & it is nothing. Also asked for doctors note to return back to school that my teacher requested. Had to ask SEVERAL times & the doctor just kept saying «No you are fine». Seems like they don’t really know what they are doing & 5 weeks later I am still not cured but he told me I am fine.
–write a bad review & doctor will call you multiple times in a row under No Caller ID asking to take it down

I’ve went to get checked for my what seemed like an allergy twice.
Each time, they told me the wait will be about 20 min. and there was only one person before me, but I had to wait over 1 hour (at both of the visits).
The doctor seems like he is connected with a local pharmacy. He prescribed me a regular antibiotics but told me that they will call in the pharmacy so go there to get the med. It seems kind of weird to me that I didnt get to choose the pharmacy I go to.
Overall, the doctor was not a bad person, but I would not go back again.

I’ve been here a few times. Terrible. I was recently told by a Dr. subbing in that when they swab for strep or the flu they immediately throw it away without running tests on it! I was also shown my chart because the Dr. asked me if the breathing treatment and antibiotic shot helped– that’s when I had to tell him, I never got those things! The regular doctor is a crook and a liar! They’re good for nothing. I ended up at oakwood emergency room anyway, where
I was told I did NOT have the flu and the tamaflu was making me uncontrollably vomit for 2 days straight. Never go here!

Don’t want to bash this place because I’ve gone here several times. This doctor is good when you just know you need antibiotics fast and without fuss. His exams are very fast. Last time I was there I think he saw me for 2 minutes. Looked down my throat and determined I had bronchitis from that lol. But, I knew I needed antibiotics and believe me when i say he’s quick to write scripts. I dont think I’ve dealt with the long wait times like the others. They open at ten. I’ve learned never to show up at that time. Doctor doesn’t even arrive till 10:30.
Ps. My husband and I nickname him Dr. shot. He always has an antibiotic shot at the ready. Even ready in his lab coat pocket. Yikes! I always refuse.
I will continue to go here for quick antibiotics but that’s it. It’s convenient because I can walk there from my house if I want. But not much else.

I have being to this care before, wasn’t a problem and seemed like a very nice place at first… Went there on Fri, cause my 23 month old baby girl is sick for 10 days and not getting better. Wait time was fine. But the problem is that the doctor showed up for 15 SECONDS!!! Listened to her chest through Stethoscope and let me say «made up his mind» that she has an bronchitis. Gave a prescription send us home: how about nose and throat swab?!? That should be very appropriate at that time. No, ABSOLUTELY NOTHING. We went home, I gave her this medicine for 5 days now!!! And she gets progressively worse. Got back to this sh… y care today to dement some proper care. Explained situation to receptionist, she said that she will talk to the manager… 15 min later «the manager» building a case for a patient and in no hurry to SHOW up to talk the problem out. The DOCTOR ran away in his vehicle as soon as problem was addressed to a manager… Really stupid to see this show. Bottom line nothing got resolved. Went home empty handed. Waist of time and money, will be calling my pediatrician office tomorrow to get an appointment with proffecional doctor. Please don’t go there they are there just to take your money! I would rated 0 stars if I would have a chance to.

Returned a week later and I was the only car in the parking lot. I waited 45 minutes and was pretty sure they forgot me. Not sure why it is so slow. My husband has gone to the one on Ford and Haggerty, only a mile down the road and is much better.

OMG !! How on earth did this place get so many 5 star reviews on other sites! This place is a complete waste of time. Kept us waited for 45 min to see the doctor after a minor car accident. They took 10 – 15 xrays and when we asked them for the report they give us the report of the one with normal result. You wont understand a word of what the doctor speaks and the people at the reception are better off sleeping at home, than being so lost at a so called doctor’s office! I wonder if they are the ones who write 5 star reviews in all such sites! Terrible place. Would recommended if you want to waste your time and money!

Do not ever go there. They don’t check up on you and give you a follow up call when that’s their job! You wait forever and all the reception people do is gossip about their love life. I waited 2 hours to hear all this non sense? No thank you

One Friday night after work I had bad back pain and had no option than to go to urgent care (my first time). I went in to this place, which was the DIRTIEST physician office I’ve EVER seen. The wait time was very quick and I was pleased with that. The girls at the front desk have no knowledge of what’s going on and don’t look a day over 15. Anyways, I suspected I had a uti. The dr had me do a urine sample. This is what made me want to run for the hills. I went in the bathrom to do a urine sample, and the toilet would not flush and someone had done #2 and clogged the toilet and it would not flush. I went and told the girls at the front and they just said «ok». So I had to do a urine sample with a big #2 in the toilet. I was completely DISGUSTED and wanted to throw up everywhere. After I gave them the urine sample, they said «yes you have uti». And gave no other thought to it. Asked no questions. Didnt take temp or bp. Gave me script for antibiotics. A week a half later, my back pain was worse. My private dr couldn’t get me in, so I went back here. Another urine sample, this time the bathroom light didnt work so you had to pee in a small cup with one tiny light. Again, «yes you have uti». No other questions. Just said the first antibiotic must not have worked. 2 days after that my back pain was out of this world. I couldn’t sit without wanting to cry. I left work eary and went to ER. They did a urine sample, and said it came back normal with no signs of a uti. They told me from where I was pointing the pain out to be that it was just a muscle or something and to rest. I was confused why Canton Urgent Care told me I had a UTI when merely 48 hours later I had no signs of one somewhere else. I tried to get copies of my urine results and nobody would answer my emails or return my messages. If I were to need urgent care again, I would go somewhere else, or just go to Oakwood ER Canton– much better service and *cleaner*.

This definitely is one of the slowest urgent care places ever. Came here a few days ago for very bad sore throat and sinuses and had to wait 40 mins bc the doctor wasn’t in, and then had to wait another 20 before he say me. Came in today for a follow up, bc the medicine prescribed wasn’t working and again waiting for the doctor to come see me and it’s been over 30 mins.
The reason this place has to 2 stars bc the nurses are nice and friendly and do take you in pretty quickly. They’ll took my temp and Bp along with a throat swob. But then after that it’s all wait.
And yes I asked how long does it take for the swob to come back she said usually no more than 10 mins. So I know that’s not the hold up and this place isn’t that busy where the doctor is tied up. –_​–
Can’t wait to feel better so I don’t have to come here again

I ended up going to another urgent care after I came here — hugely different experience! My bill (from Canton) was outrageous for the care I received. Use Caution.

I took my wife to Canton Urgent Care for a sever sprained ankle, only option at 8pm on a Sunday night. Was told by the doctor she needed to go the the ER immediately for Xrays and a MRI for torn ligaments. Waited at the ER for 5 hours for them to do Xrays to confirm not broken and tell me they wouldn’t do an MRI at the ER, was told by the ER doctor she could have gotten to our regular doctor in the morning since all they could do was wrap it. I understand everyone wants to pass it off but you go to a doctor because you don’t know what to do but its upsetting when it seems like the doctor doesn’t either. Just be aware of the lack of care at this clinic

Be prepared for undisclosed charges months later. They told me a price up front and charged me more months later

Convenient as they are open till 10pm 365 days/​year. I was taken in quickly but despite me telling them I had fever/​runny nose/​sinus pain etc, my temperature was not even taken! Nurse took a strep sample with the long swab. Nurse and doctor seem like nice people but very distracted it seems. They didn’t take my BP either which I thought was always done. Doctor came in and asked the same questions the nurse had asked. He checked my breathing and my throat but not my sinus or nose or ears. Within 3 – 4 mins of him entering the room, he said I had throat infection and sinusitis and that he was going to give me an steroidal injection. I refused it. I asked for oral antibiotics and I was told I would get that also. Then I was told I was going to get an antibiotic injection (first time ever I have got this in all my life!). I got the injection but no prescription for the antibiotics. After the injection, I saw the doctor in the aisle and I asked if I could get prescription. Doctor thought he already had given it to me but he hadn’t. I told him that I was waiting for it. He apologized and gave it to me but no instructions on it whatsoever nor did I get oral instructions for it. It’s not a big deal that he thought he had given me the prescription but I am not impressed that they didn’t bother to check my temp, didn’t check my nasal congestion or recommend something for it or the fever etc. Why on earth a steroidal injection? The pharmacist didn’t put instructions because she said the doctor wrote nothing on the presc. which is true since I read it myself. While I was called in quickly, I am not impressed with the service. I am an informed patient and I would have expected a better check up given my symptoms although it’s a walk in clinic. I had to call back and tell them that since they didn’t take my temp, what I should take for it since I didn’t want contraindications with any meds. I have had better service at the urgent care located on Haggerty Road.