GoWireless Verizon Premium Retailer

Great customer service and friendly staff. I spoke with the new Store manager corey. He was very knowledgeable and fun to work with. He explained to me the awesome promotions and set me up with a really good deal. Thank you corey

Go somewhere else — lazy staff and they won’t help you if you didn’t buy your phones from them directly.

No customer service, once you purchase a phone and go back for help, forget it they will not help you. It’s sad as I had purchased two phones from there at one time. Never again.

This Store/​employees is the BEST !!! This Verizon store Rocks/​RULES !!! These folks really know and understand the latest technology/​electronics relating to cell phones, note books I phones ect. I know, i sure dont… Anyways, they take the time and effort to show, explain and inform you about this. I asked for thier advise, which is very important to me because I dont know what is really best??! and that can be frustrating for the customer like me that wants the very best, but doesnt have a clue what that really is ?? Anyways, these professionals are great to work with because even if you know your tech stuff, then I imagine it would be even easier to understand them, but make no mistake even my Mom of 76 yrs of youth can understand these wonderful customer service cell phn./ Teke’ Reps. Its always a Win, Win at this particular Verizon Location. I’m SOLD. LOVING IT AT VERIZON HAMILTON & BASCOM STORE !!

Jason Childers provided me with exemplary customer service! I’ve been with Verizon for 18yrs and Jason made me feel like a valuable customer.

I’m a Verizon customer and upgraded to a new iPhone at this store. I found all the employees to be quite helpful. The tools that their corporate management gives them to work with, however, are so poor that I would urge that you go to another place for your needs. When I went in the first time, their computer system was down and the employees apologized as they told me I’d need to drive back at a later time in order to get anything done. I did that and ordered a new iPhone. When it arrived 2 weeks later, I went into the store and learned that their phone system had been down for TWO WEEKS. Also, their computer system was at least running this time, but extremely slow. I was there for hours. To make matters worse, all 3 employees in the store had to get involved in trying to activate my new phone and all of them struggled mightily to get that awful computer system to do anything. The employees try hard, but their corporate management hasn’t given them the support they need. Go somewhere else with your business.

This is not a Verizon Store and they treat you as if you were no one important. Don’t waste your time going here please!

If you want to be talked down to… this is the place. If you want to walk out of the store with no respect… this is the place. If you want to feel like you have been taken… this is the place. This place makes you feel you are not a customer but their servant. No customer helping. No understanding about your problems. Nothing. What is funny is one of the associates looked like he wanted to crawl under a table because of the associate I was trying to explain my problem to was talking to me. No way was there a way to help me… nothing… It was as if there was only one solution to my problem… their way!!!
Soooooooooo if you want to feel like dirt… this is the place. GOOD LUCK!!!

I went in for an upgrade and Shaun was very helpful. Got me in and out in a timely fashion.

I walked in 5 minutes before the store was about to close wanting to help my mom transfer her contacts from her old phone to her new one she had ordered online. They didn’t bat an eye at helping me get this done. After a few glitches, since I had failed to bring the cable in with the phone, they were able to help me get the phone activated and the contacts transferred and even stayed well after closing to make sure it was working properly. Both Jasmine and Sean were very friendly, knowledgeable and helpful. I definitely recommend this store!

Don’t be fooled!!!
This is not a real Verizon store! It’s a separate store that sells Verizon products.
I had to return a phone that I bought from this store and it was a nightmare. It took almost four months to give me my money back. Wish I charged them interest!

NO STARS! Who are these animals? This company is a joke! I would love to go into detail on my terrible experience but I would be wasting my time. Just like now, I am wasting my time opening my laptop, logging into my computer to then open up internet explorer, type
in the search engine to search for Verizon Wireless in Campbell only to find NOTHING!!! Then I finally find something. Do you know what I found? I found out that they are NOT a real Verizon. Nope. They are called Wireless Neighborhood. They should be wearing pink instead of red if you know what I mean. Bad experience. They sell refurbished phones and don’t tell you!
Stay far away from these circus animals!!! !!! … !!!

Pretty lame place here i will not buy again. These guys send out «free car charger» coupons in the mail every three months but then they always claim that supplies ran out or «they never had any to begin with» Despite the fact there is a whole wall of chargers sitting there. «Those ones arent part of the promotion». They are clearly just trying to increase foot traffic. I have gone in twice the same day i got the mailer and no luck. I bought a phone here last year and they keep spamming me but they are just trying to sell me another phone and when I ask about syncing my old phone the girl says «yea just use iCloud and everything will be the same» but then when I get down to details like exchange calendar and pictures and apps she says «well you have to do all that stuff manually» and goes back to checking her insta feed. So yea shit customer service an they treat people like they are better than them and they advertise deals and don’t honor them.

I have been using this location for my phone needs for about five years. I have never been disappointed with their service. For the past two years I have been dealing with Trey. Trey goes over and above every time I have dealt with him. Trey has a great deal of patience, and is very knowledgeable. I am very relieved when I need something and Trey is working. I would highly recommend this location