America’s Tire Store – Campbell, CA

I had my tires ordered on line and when they came in Greg called to schedule me my appointment. When I got there, my appointment was for the following week but Raul said that they would still get me in. Once my new tires where on, and was ready to go, my ignition decided it didn’t want to work anymore. All the shop guys gave it a shot to try to get my ignition to work. Unfortunately I had to call a mobile repair guy to come out. Nonetheless, Greg, stayed with myself and my husband and the mobile repair guy until my Honda was done and ready to go.
Thanks guys for the friendly atmosphere and the extra mile you All went to help me!!!

These guys rock. Got new tires on my jeep for a great price plus the free puncture repair. They are an experienced crew and pretty quick customer service. I would recommend these guys.

Dangerously bad service!
My car had been hit and had a cracked wheel. The body shop dropped the car off to have tires put on with WRITTEN INSTRUCTIONS to use the new wheel provided and return the cracked wheel. Instead they moved the cracked wheel to the front and returned a perfectly good new wheel. If the body shop had not caught America’s Tires’ negligence I would be driving on a cracked wheel. Obviously very dangerous. I realize they’re busy but safety should always be a priority. Needless to say I will not be back.

I just got a call from them… I guess I had to leave a bad Unilocal review to get them to remember about me. He claimed that he was going through the wheel stock and noticed he still had my wheel and if I wanted it or if they can send it back. I told them I don’t want it and that they only called b/​c of my Unilocal review. WORSE SERVICE EVER!!!

Wow life savers of the day! So it’s raining out here in campbell today and I noticed my tire getting low but forgot to put air and then checked after a hour leaving the gym the low light came up, went to a gas station and found out nail in my tire and it’s pouring rain, my brother is a loyal customer to America’s tire and gave them a call it was 5:55 and they close at 6 and Doug who answered said no problem come on in, did me a huge favor, doug and his whole staff were so nice and helpful and patience and got us out in under a hr after closing time, great service I will be taking my car here from now on

I go to America’s for all of my tire needs, I’ve been to this one, one in livermore, and normally the one in Gilroy. Each location provides superior service and the best prices. My mechanic told me the best price he could do for a set of 4 tires plus labor was $ 800 out to door, America’s did it for $ 400. Plus if anything happens to my tires, they take care of it for me ASAP

I’ve been buying tires here for a long time, for three different vehicles. Have valued their high level of service and fair prices. In recent years, they’ve added a superb web site that helps you make a good choice, set up an appointment and get in and out quickly.
What earned my long term business was an experience I had on my first visit. Our vehicle’s tires had worn out. The salesperson confirmed that we had bought the minivan new and then called the manufacturer — the tires we were replacing should have lasted much longer. After some finagling he was able to get the tire maker to largely fund the replacement of the fast-​wearing tires we had. Great service — clearly above and beyond. Since then, over fifteen years of being a customer, we’ve always had a great experience here.

Don’t you hate when you’re driving and the tire light comes on?! If you’re like me I will assume it’s a yes. This happened to me recently and the first place I thought of to take my car was the nearest America’s Tire.
This location has very limited and tight parking! I came around 4 pm on a weekday and they were able to get a screw out of my car by 6:30 pm. They were very honest about the wait time since I did not have an appointment. To fix the flat is always completely free at America’s Tire.
You can easily walk across the street and kill time at a variety of stores. I would recommend making an appointment if you can.
I have been coming to various America’s Tire/​Discount Tire stores for the past 15 years and have always had great service. If you have a flat, need new tires, or anything else related to your car wheels I would definitely stop by.

I love these guys. They have a great selection, the best prices, and they’re fantastic about maintaining my tires for me (rotations and the like).
Today they even fixed a tire with a nail in it complementary because I’d bought many sets of tires there.
At this point, I don’t even bother shopping around, I just go to America’s Tire.

Purchased a new set of Michelin tires on 11÷30÷15. Made an appointment and went in this morning because of poor handling/​performance of new tires. Turns our Michelin’s return policy expires at 30 days. Due to the holidays, etc., I was a week over the limit. America’s Tire employee Raoul was friendly, patient, and called Michelin to plead my case. When Michelin said they would only offer 50% off another set, Raoul asked me more questions about the performance issues. They re-​balanced the tires (for free) and sent me on my way. I highly recommend these guys. (Make an appointment. The place is always packed!)

Excellent experience. Got 4 nails in my run-​flat tire for my Cadillac ATS. Took my car in at 8am when they open. Got the tire repaired by 8:30am as part of their free service. Courteous staff. This company really gets it right when it comes to customer service. I’m compelled to write this review to spread the word of mouth.

Service here has gone down this past year. When Lizbeth worked here things were better. Now the wait is at least 1.5 hours and the workers seem quite slow in the bays. I came here for a simple rotation/​balance because I have certificates at 2:22pm as printed on my invoice. It is now 3:30pm and my suv hasn’t moved. Perhaps they need a bay just for balance/​rotations and patches. Something needs to be reevaluated. Now they are telling customers it is a 3 hour wait.

I stopped here this morning to get a nail out of the tire. Someone parked their car right in the way. 2 cars almost hit it. It was a customers car parked by tire guys. A guy was telling the sales guy to move it. He dismissed him. 2^nd guy came into the store — same conversation with the same dismissal. Wow, if my car was hit in the parking lot due to their parking, I would be pissed. After seeing the interaction two time in a row. I read the Unilocal reviews. Humm I will read more before a chose a vender. I left the store.

Just got my Black Friday deals for 2 cars! For 8 tires, installed under $ 700. Can’t beat that and the service was impeccable. 4PM on a Saturday I think I’d be a jerk to any customer coming in with 50 questions. Greg and Joseph were incredibly nice and even gave my rebate immediately instead having me send in for it. Great guys… Now let’s hope the instillation I’ve scheduled is smooth.

Needed tires asap and thank you to doug and his amazing customer service. I got a great deal and even though they were completely slammed busy they took care of me and other customers very professionally. Ps thanks doug for the chocolate covered espresso beans they were yummy

Always super courteous, superior service. Prices are Costco competitive. Wait times are long. But there is a lot to do and eat within walking distance.
I’ve bought all my tires here for years. Came in today for a slow leak. This was a new car, tires not from them. They checked and patched for free. I didn’t ask if that was because I’m a repeat, repeat customer. Nice nonetheless.

When I arrived for my 3 pm apt they did not seem busy. However I waited for about 15 minutes until I was helped — and it was only because I spoke up. Another customer also arrived after me and was helped first.
I ordered specific tires online and one of the mechanics later comes out to tell me that their website had the wrong information. They ended up ringing me up for a more expensive pair of tires that I did not initially expect to purchase.
Please fix your website vehicle/​tire correlation info. Customer service could use some work too. Overall this place was not organized when I went.
ps: took nearly 2 hours to get 2 tires changed with an appointment

Don’t bother calling to get tires you didn’t purchase from them mounted/​balanced, they will price gouge you. $ 140 quote to mount/​balance 2 tires you bring to them? Wow, that is ridiculous. $ 163 you can buy 2 new tires from them and have them mounted/​balanced.
Explain that.

Fair prices but lousy service writers. Was told that my car would take an hour. After 1 hour passed, I was told 30 more minutes. After another hour passed I was told I was the next in line. After 2.5 hours passed I was told that, «we are really busy today.» 3.5 hours later, my car was done.
Thanks America’s Tire Store — Campbell, for wasting my precious Saturday morning.

Purchased a set of tires for the hybrid costs me nearly $ 800. I bought the tire replacement package for an extra $ 30, I believe? I wanted to make sure my tire will get fixed or replaced during a tire emergency.
Guess what? The second weekend I had them replaced, I got a tire emergency. Craig left a busy ass restaurant to help me. Unfortunately this location did not have that tire in stock but the guy called the one by my work to make sure they have it before sending us over there.
This place was busy but the guy helping us was very friendly and helpful. Most important was that he listened to our predicament and did all that he could to minimize the stress.
Free water bottles in the wait room!

I can’t thank Greg and his staff enough. Some stranger pointed out I had a nail on my tire so I googled the nearest Americas Tire and called them at 6:05pm (they close at 6pm) I spoke to the manager Greg and he said get here and we will fix or replace your tire because our customers safety is priority even though we are closed .
I got here at 6:15pm and they are replacing my tire because I had bought an extra warranty from the Dublin location (the last time I got tires on my commuter car it was from the Dublin location) All I had to pay was $ 16.75 (new warranty on the tire)
It’s hard being a single women and not knowing anything about cars or tires, but I’ve always trusted Americas tires and bring both of my cars to them rather than the dealerships.
Thank you for the excellent customer service, replacing my tire and having free bottled water. Thank you Greg and his staff ! I appreciate your help and putting my safety first !