Metropolitan Laundromat

Exceptionally friendly 1^st rate service & clean, modern, well-​maintained equipment. Most extraordinary combination self laundromat & full service laundry service I have ever seen during nationwide travel.
I’m glad that I decided to walk 0.5 mile down Brookline during my stay at the Le Meridien Hotel for this delightful neighborhood experience. Adir, the owner, recognized me as a newbie & provided kind orientation to use of self-​serve machines. Adir & Maria seem to know everyone who walk in offering up friendliness & humor. Can’t believe I actually enjoyed doing a load of laundry. Look forward to coming back during my next trip.

Exceptional service. I have been there to use the laundry machines-​fairly standard, but their wash, dry, and fold service is amazing. $ 1.25 lb isn’t bad at all. I like that they ask if there are any allergies for the detergent and the turnaround was less than 24 hours. The guy at the front desk is super nice and professional.

On my second visit, I told the owner that I didn’t want my laundry to carry the smell of detergents w. fragrances. He was so obliging; he rinsed out the machine and then ran a cycle with clean water. After I washed my clothes, he urged me to smell them and twice offered to run the water again if I still smelled any detergent (I didn’t.) BTW, he sets aside 3 machines for fragrance-​free cleaning. The cost of the machines is normal price. Obrigado!

I was in town last month on business and didn’t want to spend a fortune on hotel dry cleaning (even though my business would cover it. Spent less than $ 6 and was able to do my wash/​dry and be out of there in about 90 minutes. Would use again if I’m in town.

Absolutely LOVE these guys. We use their wash/​dry/​fold service regularly, since we don’t have laundry in our building and live really close to them. We also use their dry cleaning service. Reasonable prices, good people, excellent customer service. Can’t recommend them enough. One tip, though, is if you’re having cotton button-​down shirts cleaned by them, ask them to hang dry them. If anything does get damaged accidentally, they are very good about providing reimbursements for damages.

This is the best run laundromat I’ve found so far in Cambridge. In addition to clean machines and a pleasant environment, they are consciousness and knowledgeable about dry cleaning. I LOVE that Demetrios’ is next door because it makes having to sit around and wait for laundry a little more enjoyable (if caloric). Someday, when I feel like living it up, I’m going to try their wash/​dry/​fold.

Great service. I needed something dry cleaned by Monday, but was originally told it would be ready on Tuesday due to the holiday and back up. After explaining my situation and travel plans, the staff were able to have it ready by end of business day on Monday. They are kind and courteous here. Will definitely be back.

Nice place, free parking, fast machines. But I’ve never seen a laundromat even close to this expensive! The largest machine aren’t the biggest I’ve seen and yet it’s $ 6 for a wash. Just the wash! And 25 cents gets you 5 minutes of drying. Maybe that’s just standard here in Cambridge. But I’ve travelled all over the country and never seen machines this expensive. Nice place but I won’t be returning.

The employees are very nice and feel trustworthy, but two of my ten garments came back with (what looks like) tan paint spattered on them, and most of them smelled of fresh paint fumes. Airing them out on the porch for a few days helped, and spot cleaning the spatter marks worked, but isn’t this why you take clothes to be CLEANED in the first place?
I called and they denied any sort of painting was taking place, and I want to believe them… but then what happened to my clothes? They offered to take them back and re-​clean all ten pieces for free, but after airing them out and cleaning them myself I’ll just opt not to go back until next time.
*it’s been over a week since picking up my clothes and I wasn’t going to write a review until I opened my slacks to put them on today and found more spatter spots

Best in the business. Very friendly guys who take care of your stuff and do a through job. Shirt collars have been a problem for me and they started paying extra attention by using extra cleaner to make sure that shirt collar are clean.

The place is very clean and well illuminated. They have a TV and places to sit while you wait for your laundry. The staff is extremely friendly, mostly because both owners work there full time and they take the time to provide good costumer care. There are 3 different kinds of washing machines: The normal ones, high speed — medium capacity and high speed — large capacity. Obviously, the bigger and faster they are, the more expensive they become, but they are great if you are in a rush. I have never have to wait for a washer or a dryer despite of how busy the place is. The whole place is operated by quarters and the good thing is that they have their own quarters machine, so you don’t have to hustle trying to get rolls before you get there.
They also provide washing services by weight. It is $ 1.35 per pound with a minimum of 10 lbs. You could bring more, but you would still be charged for the 10 lbs. I just tried it last week and I couldn’t be happier. Just dropped off my clothes and came back next day to everything washed, perfectly folded and separated by color. I only wish they would also put it in my drawer for me.
The only reason why I don’t give them 5 stars is because they are a little pricey compared to the rest of the market; but honestly, I think they are worth it.

This is a fantastic business. I use it for the wash-​and-​fold service. The people who work here are very friendly and professional. They also check my pockets before everything goes into the wash – they’ve put several bucks and a set of expensive earbuds in a ziplock bag sitting on top of my folded laundry a couple of times.
These guys are trustworthy and great people to do business with.

Very nice and customer service is a priority. I use the drop service while visiting Boston. My order was ready well before quoted time. Smelled great and perfectly folded. The place is clean and had wifi if you’re staying. Super cute neighborhood too!

Friendly, wifi that actually functions (!), and solid laundromat. If you’re going to do your own laundry and Metropolitan is farther from you, it might not be worth the trek.

There are several services at Metropolitan: dry cleaning, wash/​dry/​fold service, and the standard washers/​dryers — and I can speak to the dry cleaning and standard washing.
I dropped off a pleated dress with no stains, and it cost me $ 16 for a two day pickup. Not bad, a bit expensive — but I’m not sure what the competitors charge locally.
The washers and dryers are never fully occupied, and if so — it’s by the employees taking care of the wash and fold orders. The area is always clean, and they provide rolling metal carts to tranport your clothes from machine to machine. Important to note that they don’t have public bathrooms, but with the private parking — I guess you could drive to a bathroom?
All in all — pretty expensive at the new price of $ 3.25 a wash for the standard machines $ 4.00 for the large, and $.25/​5 minutes of dry time.
It’s all about location, location, location for this laundromat.

So after several months, Metropolitan is STILL my favorite laundry in Cambridge. I’ve tried two or three times to go elsewhere (because I’m lazy and pick one of the generic places around the corner from my apartment) and every time, it turns out to be a huge mistake.
They still call and text you to update if your laundry is going to be ready. They still walk you out to the car and help you bring stuff in. They still ask you if you want starch, special detergents, etc. They still organize your clothes by type. They still ask me if I want my wife’s clothes separated into a separate bag when we drop off both of ours at once. When I dropped off dry-​cleaning last week, they went through each item while I was still there, to make sure nothing had any special instructions. The staff are still incredibly friendly.
Oh, and as an added bonus, Dimitrios Cuisine (a short-​order grill/​diner type burger/​pizza/​philly kind of place) is right next door, shares the same parking lot, and is really quite good.
Go out of your way to come to Metropolitan. Seriously, you won’t be disappointed. There’s no hype and no special treatment here — every reviewer here on Unilocal is saying the same thing, because the Metropolitan guys are this amazing to everyone.

I haven’t come across many businesses run better than Metropolitan Laundromat.
There was that time where I left $ 40 in cash in my pants and they returned it to me in an envelope.
Nobody does that. Nobody besides the exceptionally ethical people of Metropolitan.
We typically use these guys for drop-​off laundry service. Prices are cheaper than the pickup/​delivery services in Cambridge.
They do a great job of the sorting/​folding/​cleaning part of their job, too.

Oh, Hallelujah, we have found a dry cleaners that can fix my screw ups with laundering clothes. I like to think of clothing care labels as «suggestions», but seeing as how I entirely overlooked my latest dress’ «suggestion» label, I ended up with a white and black dress with splotches of pink all over (the black dye used in the contrast had bled all over the dress).
So…I guess it wasn’t such a great idea to throw my color-​sensitive cocktail dress in hot water and soap and call it a day. I immediately asked friends and consulted Unilocal to find a trustworthy cleaners, and Metropolitan was both #1 in my friends’ suggestions and Unilocal’s, so figured I’d give it a go. At worst, I had a splotchy pinkish dress. At best, I’d have a brand new, crisp white dress.
My dress was ready to be picked up in two days, and upon inspection, they missed a few spots, but gladly took it back for a second round of cleaning. A few days later, my dress was like brand new. All for $ 12 (they didn’t charge for the second cleaning).
5 stars for excellent customer service, an incredibly friendly staff, and a great dry cleaning job. Couldn’t ask more from a cleaners.

Quite simply, the best laundromat in Cambridge, Boston, and possible the Atlantic Seaboard. Even if you don’t use laundromats anymore — you should go here and see what you’ve missed and try to create some sort of false memory of folding a weeks worth of laundry like royalty (if royalty didn’t have butlers).
We schlepped through mat after mat in New York — and I was always amazed how one place could be the best in one area-​but fail in others. Clean counters-​fantastic-​but don’t expect a bathroom! A TV for when your bored-​nice-​just don’t sit down on the chair with the stain. This led me to ask-​is it too much to have it all? Would there every be a mat that was clean, had a, tv, pleasant environment and super friendly staff? Sure. but one with free parking and a bathroom cleaner than yours? Impossible! The impossible is possible in my favorite launderette-​the Metropolitan laundromat

The best dry cleaning place in Cambridge and Boston. They are open 7 days a week and open late, so you can go after work. That in itself is amazing, but the staff is incredibly thoughtful and knowledgable. The clothes always come back perfect, and the store itself is also immaculately clean.
They deserve 6 stars.