Aroush’s Tailor Shop

I see some negative ratings, but I have not had a negative experience at this shop. I’ve gone to this shop for shortening pants and repairing ripped seams. I’ve always had very friendly and kind service. I appreciate having them in the neighborhood. The lady who does the tailoring is very nice, patient and helpful, and does good work.

Re: dry cleaning — I came here after seeing the good reviews but they shrunk my red floor length BCBG ball gown so that the slip layer now peeks out from under the silk layer. I really wish I had taken it elsewhere. This is completely unacceptable!
The lady is nice but the results are horrible. Don’t come here with valuable things.

I came here for a simple wedding dress alteration (hemming only). The skirt has three layers, so I figured the $ 180 price maybe wasn’t unreasonable? No idea. It took three weeks, and I picked it up four days before my wedding. She didn’t even ask me to try it on or open the garment bag when I picked it up — weird — but I was in a hurry too so I didn’t question it at the time. When I got home, it turns out the hemming was uneven — one layer looks like a little kid took scissors to it — and other layers weren’t even sewn properly (puckering!).
I do not recommend for alterations. She asked me to pay in cash so I can’t even use my credit card company for consumer protection.

So nasty and so rude! I walked in with a dress that needed alterations. I don’t know if it was the styling of the dress or what but the woman was immediately put off. First she chastised me about wearing such a revealing dress. Then she got straight up rude when I reminded her that I’d need the dress back by a certain date. I felt so uncomfortable that I grabbed my dress and left… and yall, I was pretty darn desperate for an alteration. won’t ever get to know whether this is a good establishment because I’ll likely never, ever give them my business.

Seoghee fixed a heavy leather coat for me. I had been unable to find anyone to stitch it for several years and it was falling apart. Now it is all back together and I am wearing it again. She does all the usual dry cleaning and altering too.

Great first time service! I walked in with a skirt to be hemmed and fully knowing that they were pricey, but I was definitely shocked at how pricey. $ 32 for a doubled lined skirt hem? However, they made it worth my while by giving my a discount (loyal customer, for sure!) and great advice on how my skirt should be fitting. They even text you your receipt — overall, a pleasant experience after getting over sticker shock. I’ve researched many of the Cambridge-​area tailors and this seems like the most reliable. I would bring back my more expensive pieces here.

$ 5 to replace a button on a suit jacket. The tailor searched for, and found a perfect replacement and it looks as good as new. I just can’t complain about that. If it holds up for a year, I’ll up it to 5 stars.

These folks have done some great work on a range of requests. I’ve had pants hemmed, jacket buttons reinforced and rips in backpack seams perfectly fixed. They have my business every time.

Jim is a magician. Three days before a formal event, I found the dress of my dreams. In size 14. I’m 5’4 and about 120 lbs, so when I brought the dress to him with a sheepish grin, he sighed at me and said that I’d given him a very difficult homework assignment. I came a day later for a fitting, and picked it up the afternoon of the event. I was nearly in tears because of how gorgeous the dress had turned out. Knowing that I was a student, Jim also gave me an incredible discount, given the amount of work and the short time frame he’d had to work with.
If I’m ever back in the Boston area, this is only one tailor I’d ever go to.

Super nice lady! Stop in and say hi. Great on quick alterations like jackets and jeans.

I was so moved by my negative experience that I had to log on to Unilocal for the first time in years to review this place.
I thought I would take the trouble to walk 15 minutes to this place to dry clean my clothes because of all the positive reviews on Unilocal.I will never return to this place.
Primary reasons for my one star review:
–Whoever did the dry cleaning stapled through my Burberry trench (not the lining; not the tag, but the actual fabric) two times, leaving marks.
–Completely ruined the lining and seams of a $ 100 pencil skirt. I have no idea how, but the fabric which is usually folded over at the edge and sewn to the inside came undone.
–Dry cleaning women’s shirts is twice as expensive as men’s shirts, for no clear reason (no answer even after I asked).
–Different price at estimate/​drop-​off versus how much I actually ended up paying when I picked up my clothing.
UPDATE
I went back to fix my skirt, and the tailor looked at what happened and said, «This happens all the time.» I told her that I’ve had this garment washed many times in the past and this never happened.
I asked her to process a refund for the cost of cleaning the skirt and she was appalled that I would ask for a refund. She told me she would fix the skirt for free, and that should be enough. She did not understand that I had to go out of my way to come back to this place to have it fixed, then come back again to pick it up. In the end, however, she did process a refund. This was not without a fight, though.
I usually support small businesses but this was a horrible experience and I will not return.

I had an unexpected passing in my family a few months back. Had a lot of trouble finding a black suit for the wake because I’m skinny and short. When I finally found one, it was the 11^th hour and I was fighting the clock on finding a local place still open. Found this shop and walked in a few minutes before close. The woman was nice and told me to stop back the next day, but I had to have the suit that night in order to travel the next day. I explained the situation about the wake, and out of the kindness of her heart, she decided to stay late and work on my alternation right then and there. I came back after 30 minutes and my suit pants were hemmed, and not just a rush job. Quality hemming. She saved me from taking a Google crash course in sewing that most likely would have ended in bloody, ruined suit pants.

The people who work here are the best!

I think this place has been run by 3 different people since I moved into the area.
The current owners are great (as was the last guy, who apparently moved to California).
They hemmed some jeans for me and I’m quite happy with the results. I mean, I’m not stopping strangers on the street to demonstrate how well the purple thread matches the original purple thread, but I don’t think twice about entrusting them with my clothes.
Dry cleaning or wash/​press or whatever my boyfriend has done to his shirts is always on time.

I like Aroush’s — I’d give them a 3.5 stars, if possible.
I’ve had tailoring here twice in about one year. First time, I brought in a new coat and asked that the body be taken in. The guy who helped was nice, and candid about what should and shouldn’t be altered. The work he did is quite good, and the coat is a much better fit than off-​the-​rack. It’s not perfect, but it works.
The second time, I brought in 6 pairs of dress pants, none of which ever fit right (waist too big, hem too long, and crotch too baggy.) Since I’d had them for a while, I thought «why not try tailoring and see if they can be salvaged. If not, toss them and go buy new pants.» This time, a woman helped me. She was very nice. But, she used pins (versus chalk) to indicate where to take in and I got jabbed a couple times (in the inner thigh — HoLee ouch…) The tailoring she did is fine — not great, not bad, and I’d say worth the money. I’m not embarrased to wear them to work, or out with friends, but I wouldn’t wear them to a swanky occassion.
So, I’ve essentially added 6 pairs of pants back into my wardrobe, for $ 45 each (hem, waist, and crotch.) That’s a lot cheaper than buying a new pair of pants, and I’m happy to support a local business.

I want to love this place. It’s really convenient, and it seems like a lot of other people are having good experiences.
I dropped off two dresses for dry-​cleaning and three pants for hemming. I dropped these off on a Monday. I told her that I needed one of the dresses dry-​cleaned by Thursday but that the other items weren’t as urgent. She tells me I can pick it all up on Thursday and writes it on my receipt (a total of $ 74).
On Thursday, I show up at about 5PM. She seems completely confused to see me, and she can’t seem to find my items until I spot one of the dresses on a rack with a bunch of other things. The second dress is a couple hangers away. I ask her about the pants, and she again seems confused. She walks around and eventually finds them. None of them are done, and she tells me to come back next Wednesday.
I had an Anthropologie dress dry-​cleaned that I had barely worn (twice — maybe), and it came back with some pilling in the fabric on the side. The other dress smelled a bit, well, weird. Burnt or something. But they were otherwise clean enough.
I came back the following Wednesday. Yet again, she seemed confused to see me and rushes around the store trying to find my things. She eventually finds one pair of pants that are done, but the other two are still untouched. She asks me if I can come back in an hour and a half, but I can’t. I pick them up the next day.
The tailoring job wasn’t bad, but I also wasn’t impressed. And the staff is very friendly. I just didn’t have the best experience, unfortunately, and I wouldn’t go back.
Update: My second time wearing the pants, and the thread started coming right out. At least half of it just came loose, and now the hemmed flap is only held in place by the fold.

This guy is great. He gives consistently good advice on alterations, and does high-​quality work at a very affordable price. The dry-​cleaning service there is also higher quality than other local places I’ve tried.

All I can say: This tailor is my savior. I had a bridesmaid dress that made me look like I was a sausage in casing; and I was 4 weeks away from the wedding. I called bridal stores across the country, and they said, no way can they get me a new dress. I went into the store and Aroush just shook his head, he didn’t know what he was going to do. It is very difficult to take out a dress. We decided we would take material from the bottom and re-​hem it, and then add the extra material to the sides.
When I finally got the dress a week later, Aroush told me that he didn’t have to take anything from the bottom — he had found extra material somehow from the bodice. He also cut the price in half.
Now, my dress fits me to perfection. HIGHLY recommend this tailor. I don’t think many tailors could do what he did.

Fantastic tailor! I have had a few things fixed here now, and I’ve been impressed every time. I had a coat that I wore for way too long and the lining on the inside was all messed up. Aroush told me the price and later decided he had to order special material and it took him a really long time, but he still just charged me the original price. It was so cheap (about $ 30) for so much time that he must have spent that I actually felt bad!
He also just fixed a pair of pants for me that had a huge hole in the crotch. I thought they’d look terrible since the tear wasn’t on the seam, but I didn’t care because they were really comfortable and I thought I’d just wear them around the house. But Aroush managed to fix them so well that you can hardly see the tear, and I can wear my pants out again! Hooray!

I go to Aroush’s Tailor Shop for both dry cleaning and tailoring, because it’s so close to my apartment. Luckily, all my experiences here have been great!
I’ve been using it as a dry cleaning service for about 8 months now. The first time I went, he told me they charged an extra dollar or two for plus-​size clothes, which I had never heard before. But honestly, it’s right next to my apartment and I’m more lazy than I am cheap, so I just agreed. Aside from that, it’s been great– he’s never lost anything and everything comes back cleaned and perfect. As I’ve come in more often, he now greets me happily, knows my name and grabs my clothes right away.
I’ve had a few minor alterations done here. The zipper on my cheap Old Navy pants broke (while I was wearing them at work, eek!) and he fixed it in a day or two for a few dollars. Hasn’t broken since! I also had a dress I wanted to make smaller. I asked him to take it in. He had me model it, and thought for awhile– he decided that the problem could be fixed with one simple button. He did it in one day, charged me a few bucks, and completely fixed the whole dress with a simple change, instead of the huge overhaul I originally asked for.
I’d definitely trust him to dry clean or tailor any of my clothes!