Jacks Gas

If you come in for a routine service such as an inspection (that passes) or to pump your gas, it’s fine. But if you need repairs, odds are you might be ripped off. I recently had a car that failed inspection. I got the repair completed at another shop, and when the car was returned to update the inspection sticker with a passing one, they tried to say that the brakes were low (which is something that passed during the inspection!).

Not much to Unilocal about, but I do like gassing up here.
I always get friendly service and the prices are great.
I only pay with cash now due to my card being closed because of a 3^rd party attempting to breech. I’m not sure if it was Jack’s but I’m always cautious of gas stations.

Full service station where they really take care of you. Extremely nice and efficient. Gas is cheap too!

I really like this gas station. They have some of the best prices gas prices, and they inspect really quickly and for a reasonable price, and have offered to help me with filling up some of the fluids i purchased there to do myself. Full service stations aren’t that common around here either, and for better prices than self service.
I think a lot of people are off-​put by their perception of some employee’s behaviors, but its important to note that to many of them, English is their second language and they’re making a new life here and are struggling to communicate with you.
I think a little compassion and an open mind and a genuine smile would go a long way into a good experience (this probably goes for most situations in general).

This review is only for gas. I get gas here all the time and the service is usually quick and the prices cheap. Never had a problem with using a credit card. It’s on Mass Ave so it’s easy to get to if you’re heading to 16.
If you’re heading the other way, you’re going to have to go across a lot of traffic to get there.

I thought it was a nice small town auto shop but they tried to rip me off.
I went to get an inspection sticker and I was rejected for unleveled headlights. I went home and leveled them and went back the next day and asked if they could check to see if the lights would pass and if not I would pay for them to level them. They told me $ 10 to level them otherwise they would fail my car! Not all local businesses deserve community support!

Sundays you can get your MA state inspection sticker! That alone gives it a high rating, but add that you can pay with a credit card, there’s friendly and quick service, same price for gas cash or credit, interior bathroom that’s clean, decent gas prices, and a convenient Mass ave location, and you’ve got yourself 5 stars, at least for state inspections and gas.

I have read the reviews of people that have had bad experiences with an attendant at this gas station. I had a disturbing incident one night about two years ago that have chilled me to the bone. I have never forgotten it. It was 9:30 or so at night after class. The attendant approached the car and the hatred in his eyes was so alarming, the hair on my neck stood on end. I am a blond woman driving a SUV and was not sure what fueled his hatred, but it was so palpable that I was terrified and shaking. He looked like he wanted to literally slit my throat. I had never had an experience like this in my life, as most all people I meet are friendly. Something told me this is something more than a bad attitude or demeanor. Some people are clearly not welcome at this gas station by this man. I had not met any other attendants so can not speak of them. as I never returned again. I would tread very carefully if you find yourself there.

I was in a wicked pinch over the winter and needed two tires urgently. It was a Sunday between Christmas and New Year’s, and Jack’s was the only place open. The mechanic was great, if a little grumpy, it’s a great job and and didn’t try to scam me at all. What else can you ask for on a snowy Sunday with a desperate tire problem?

Couldn’t find anywhere to get my car inspected on a Sunday except Jack’s. They inspect until 4pm Sunday’s. Only took about 10 minutes!

I’d been buying gas weekly and getting my car inspected at Jack’s for years, mostly because I try to patronize local businesses rather than big chains. I pulled into Jack’s on a snowy day. Attendant was just finishing shoveling and was in a foul mood. I got out to wipe snow off my side view mirror and the attendant told me not to clear my car in his gas station. I pointed out that my car was entirely clear of snow except for the mirror. He told me that I could buy my gas at the Exxon up the street and that he wouldn’t sell me gas. So I did, and after years of going to Jack’s, I’ve never been back. Incredibly rude attendant! Who needs that €£%¥!

This place is hit or miss for me. I’ve had my headlights fixed here before and it was really quick and not too expensive. But today I called to see if I could come by to get my car inspected and they said come by any time– I let them know I would be there I a few minutes. I arrived there and they said they had just gotten lunch and were taking a break, it would be at least 20 minutes before they could start any inspections. Why wouldn’t you just tell me you were about to go on lunch when I called 2 minutes ago? I didn’t feel like sitting in a gas station for 40 minutes so I went down the street and got it done somewhere else

Gas service is fine but don’t let them put your car on the rack. They break something so you have to go back and have them fix it… Trust me on this one. Stay far far away.

Brought my car in for inspection as I just moved to MA. The manager was extremely rude and condescending. I had asked how much it’d be to have my rear license plate removed as the screws would not budge; Midwest winters had frozen them on. He said $ 10 at first, then $ 15, then $ 20. I left, going 1 block north to a place that did it for free.

Strange experience just now, trying to get our car smogged on a Sunday, which their signs confirm they do! Huzzah!
Showed up and walked to the doorway, where we were stopped by a silent, angry-​looking man smoking a cigar. Not sure if he worked there, I started with «Hey, how’s it going?»
No response. Literally not a word. He just stared at my husband and myself as if he was sizing us up.
«We need to get our car smogged.»
No response. By this point I figure he doesn’t work there and I’ve made a fool of myself, so I try to find someone else. This angers him further, and he finally growls «We’re closed.» I’m uncomfortable and confused at this point, but I manage to make enough small talk to determine that they’d closed at 1:30. The current time was 1:45.
Not sure if he decided he didn’t want our business or was just looking for an opportunity to intimidate someone, but either way we wouldn’t dream of returning.

Jack’s is the best! Jack is wonderful and George goes above and beyond. I had a split in one of my front tires and definitely needed 2 new tires anyway. George plugged it up for me so I could get home, ordered me 2 tires, called me when they arrived and replaced them both. Everyone working there is great! They are honest, skilled and the bonus is great sense of humor!!!
Andrea

George at Jack’s Gas went the extra mile for me and fixed my problem tire pressure sensor on a Saturday just because I had to drive quite a distance later in the day. I really appreciated his good humor as well as his good technical skills and now I can drive feeling much safer.
Miriam

I’m notorious for not getting my car inspection sticker renewed in time. Every year, days and weeks and months pass before I finally remember to finish this task (and usually it’s motivated by one if not many parking tickets because of the outdated sticker).
I pulled in here for gas recently and the nice guy manning the pumps pointed this out to me…
«Yeah, yeah… I know. I just haven’t had time… blah blah… can’t now, late for work/kickball/Grandma’s bunion surgery»
He’d heard it all before and gave me the nicest chiding possible about my procrastination. Sure he wanted the business but he was so nice and genuine about wanting to make sure I didn’t get more tickets that I rushed off to my appointment and actually came back 2 hours later for the inspection.
In and out in under 20 minutes, cost less than $ 30 and now I have a whole year before I need to get strong-​armed into renewing my sticker again.

These guys are fine for getting some full-​service gas, but when I brought my car in for an inspection, they were quite prickly, at best. I asked them about service options (my car failed inspection), and they would only fix the issue by purchasing all new parts. I went to my guy and got a fix done for ¼ of the price, and it passed inspection, no problem. When I talked to my mechanic, he said he had also heard some unsavory stories. That could just be healthy competition, but I get the feeling they’ve lost a few friends due to some of their practices.
Overall, my experience left a bad taste in my mouth, and I wouldn’t recommend it.

I couldn’t believe that I had not ever written up this place yet. I have been going here the last two years and it is the ONLY place I trust to take my car!!!
Yes, Jack and Carlos and everyone there are all just plain awesome. Not only do they strive to have honest prices, but it is one of the few places where as a woman bringing my car in to get work on, I don’t feel like they are trying to take advantage of me at all. Plus they get your car fixed faster than any other place I’ve ever been to! And they are nice guys also! Always up for a little conversation about life or food suggestions nearby, handing out delivery menus of places they like, giving you free bottles of water on hot days, it is awesome. When my car breaks, I am almost excited to take it just to go to Jack’s Gas. I said almost. Cars are still expensive to fix ha ha
And if you don’t need work on your car done, they also have some of the cheapest gas around too! Plus it is always full service too! What a steal! It may be a tiny little gas station, but I always feel like royalty here.