Fitz-Inn Auto & Parks

I’ve used this lot before many times and have really only ever been displeased with the longish wait to get my car back. Yesterday was different.
When I went back to pick up my car after a few hours, the employees at the lot had it on wheeled thingies and were pushing it around in a very crowded lot. They had failed to turn off the headlights, despite the obnoxious tone that sounds when you forget, and totally drained my battery. I told them I’d call AAA and they insisted they could get the car started. The battery had been recently tested and was a-​okay, so we thought it wouldn’t be a big deal. They hastily attached jumper cables and tried over and over again to start the car. Nothing. Another man helped me out with a jump from his car. I watched him carefully and correctly attach the cables. Nothing. AAA came out, we explained the situation, and the driver said that the employees had likely crossed the cables and blew a fuse, which is why the car wouldn’t start. Finally, the helpful AAA guy gets the car going. We drive to the exit. They ask us for $ 36.
We explain that the employees left our lights on, drained our battery, blew a fuse when they tried to jump the car, and cost us $ 20 for a new fuse, our dinner reservations at an upscale restaurant, and three and a half hours of our time on our one year wedding anniversary.
Nope, we weren’t paying. After a bit of arguing and some tooted horns from the cars behind us waiting to leave, they finally let us go. I’ll never go back.

I like parking in this lot when I come to Harvard square. It’s centrally located so no matter where in Harvard you need to go it’s about a 10 minute walk. If you don’t know Church St well, this is the St that Border Café is located on.
++‘s
* Dudes working here are all very friendly (with exception of 1 see the minus’s)
* It’s valet, so being a chick I like the fact that I don’t need to walk to my car alone.
* Location, location, location — perfect location for walking to anywhere in Harvard.
* Cost is average — about $ 8 hour capping off at $ 25.
-‘s
* There’s one ignorant dude there that doesn’t speak English. LIive and work here, speak the language, don’t attack me ’cause I can’t understand your ass. *shrugs shoulders* Just like the silly American’s that scream to the Chinese because they think they’ll understand better. Yeah same thing, you can scream at me in whatever tongue you were speaking if it’s not English or the remedial Mandarin & Spanish I know screaming will not help.
* Church St can and does get congested, kind of a pain if you are running a minute late. Here’s were location can be against them.
* It’s small. So depending on what’s happening in town it can get full quickly.
Overall a great location, and only lack of one star ’cause I’m Bostonoian and have an attitude when it comes to yelling at me when I didn’t give you a reason. I’m the customer, bite me when I don’t understand your telling me to pull my car out, myself.

Small but always a great place to park in Harvard Sq. If you are squeamish about letting someone else park your car in a small lot with tons of things to hit. You might want to opp for finding someplace else. But the guys that work there are always friendly and the cost is average for the area (with that being said it is expensive but relatively average).