FedEx Office Print & Ship Center

This place is corrupt! I tried to ship an electronic product in the original manufacturers box with styrofoam spacers when the lady at the counter said that it had to be completely repackaged because it was not «sturdy enough». In reality, all she wanted was to charge extra for their repackaging. Please don’t fall for it! Go to UPS or the Post office around the corner on Pickwick if you want to ship. I went to the post office and I asked the guy if he thought the box was sturdy. He pushed on it and said, wow, it sure is. Not only that… USPS was cheaper! Do not use this place if you are trying to ship your own packaged goods.

Supposedly they open at 7am but no one is inside ready to open. It’s 701am and it’s still closed. Wanted to make some copies but now wondering how much more time I need to wait.

Went in for a passport photo and was out the door in under 10 minutes. Friendly and fast service.

Remodeled store and still the same poor service at the Camarillo Kinko’s. FedEx needs to send some mystery shoppers into this place, once they do that there will be some house cleaning.
The worst part is that these employee’s are the one’s who feel they deserve $ 15.00 an hour, Methinks not.

This review is for a girl that was on printing service. Long, curly haired, and did not have a clue about her work. I asked her how much to print in an A0 paper and she asked me back «what size is the paper?» She never heard about A0 size. The request was simple, i needed to print a full dress pattern in A0 size which is what the pattern instruction says. I asked her to look at the file, she opened it and went to print menu. Instead of choosing A0 from the drop down menu, she was typing other measurements and came up with the estimation that it’s gonna be 11 square foot and it’s 75 cent per-​square foot. What the hell!!! I did not want to deal with her stupidity so i just cancelled it. And she said yeah better find somewhere else because they did not have the capability to print the pattern. Seriously someone please review her work.

Went here to Print off some documents using the self serve computers. 12 out of the 15 pages that I was trying to print came out before the printer malfunctioned.
I waited in line for at least 15 minutes before I could talk to the one employee that was working. He told me to log back into the computer and attempt to print my document again saying that he would refund me for my first attempt at printing my document.
After getting charged for attempting to print again, I returned to the employee who at this point had a line of at least 6 customers. Eventually I was told that he could not refund me because I attempted to print my receipt, and alas, the printer was not working. He took a look at the printer and could not figure out what was wrong with it.
TL;DR: Got charged twice for printing documents that never printed. Could not be refunded. Store was severely understaffed for the middle of the day on a Saturday.

Although closest to my area no matter how many times I go there to either ship, print, copy. fax they never have enough help and the customer experience is poor They can be rude and downright unhelpful. I will be going else where

Last minute, 10:30pm emergency transparency printing, FLAWLESS! 5’s!
Found myself in a bind, needed some transparencies printed for the next morning and FedEx saves the day.
The clerk (very nice lady) was quite helpful even though I showed up at the last minute. Will definitely be returning to this store. Thanks so much!

SO SLOW! Need more employees!!!
Just to pick up an online pre-​paid printing order waited half an hour.

My review is strictly for their passport photo service which was quick. The woman who took my photo was kind and professional. I really needed to get my passport renewal expedited, so it was great to know that this location was able to take passport photos as the post office no longer does them.

They think charging people $ 2 JUST to OPEN an email is fair pricing??? And then you get charged printing fees for whatver you want printed on top of that.
LMFAO.
FedEx you are a ripoff and you suck.
Don’t be a sucker. Go to UPS/​Staples/​OfficeMax For fairer prices.

I dropped off a package with a FedEx label and they said they couldn’t accept it because it had printing on the outside of the box. They wanted to sell me their repackaging service for $ 25. I said I wasn’t interested and they said that I would have to cover up the box in order for them to ship it. I covered the box and returned; they said no problem and accepted it. After 3 days they called me and said I needed to come pick up the package or pay to repackage it. When I told them I wasn’t interested in making another trip they told me they would take the package to the police station. What??! Really?! I came to pick it up and there happened to be a FedEx driver outside who took the package with no problems. He told me it was fine. If they can’t sell you their overpriced services they try to make life difficult for you. I’m never going back there!

I was definitely happy with the customer service I received. Both individuals who helped me were nothing but smiles while assisting me and very knowledgeable with any questions I had. I will definitely be giving them more business.

Friendly staff and good customer service!

I am located in NorCal; my boss was in Camarillo for a presentation and I needed to have a full-​color bar graphs poster printed that morning…
I called FedEx and explained what I needed; Peter was incredibly helpful — he knew exactly what needed to be done and asked me to email him the file I had.
I received status calls all through the process — when the email was received, an estimated time of completion, when the item was completed, and when it was ready for pickup.
The poster was printed and picked up within a few hours of sending it and the presentation went off without a hitch.
FANTASTIC customer service — I had an easier time working with them via email and phone then I’ve had working with my Kinko’s up here in person!
HIGHLY recommend!!! Thanks to all of you for getting this project completed!!!

I have frequented this fedex numerous times. On EVERY occasion I get the same crappy service. The staff are friendly but not efficient at all. Yesterday I was in the middle of shipping an item and the young man that was helping me stopped helping me to help another customer. I was very frustrated as we were almost finished with my shipment and the other customer clearly said he was not in any rush. Not to mention the cost of using their services is very expensive. for the price i would expect a better run establishment.

Super friendly staff and amazing customer service! When shipping something they give you all possible options to try and save you money. Definitely come here for any services you need. They are great!

Well I must say the staff person who greeted me was friendly. I forgot his name. I asked what was the best way to go about printing in color, that I have a file on email. and needed to print. He pointed me to the computers and explained everything, or so I thought.
at 30 cents /​min for using the computer and 99 cents for color prints and I think 50 cents for black and white prints, from printing from the computer it added up!
I ended up printing 7 color pages and 9 black and whites from the computer (DON“T DO THAT) I wish they could have told me that. It ended up costing me about $ 12 something. I probably spent 3 min on the computer. I wish he could have told me that it would be cheaper to print one color from the computer and then one back and white, then proceed to the copy machines to make color copies and blk&white copies. (FYI: to make a color copy from a copy machine is 59 cents!) That could have saved me a couple bucks. Nice to know they made a couple extra bucks off me, when I could have gone to the mom and pop print show near my house that only charges 15 cents for color copies.
I know what many of you are thinking. We are talking nickles and dimes here. But in the end it was the principle, that I wish they could have helped me saved a couple bucks for my lunch that day.
Sorry Big major FedEx company, you won’t get my lunch money anymore.
Support small business!

I’ve got to admit, after reading some reviews here I was worried about bringing my very important document here to print. I tried Staples first, but they didn’t have the right paper quality I needed so I decided to give Fedex Kinko’s Camarillo a try. Boy, sometimes things work out for the best.
I was served by a really nice guy named Laith. He completely understood how important my document was and even double checked with the asst. mgr. to make sure the paper was the right kind. I needed a color print job because I had a few charts so at first, the price he quoted (with discount) was pretty high but I figured I had no choice.
When I returned to pick up my job, he saved me over $ 200 because he realized that only a few pages were color and he could print the rest in b&w and charge me much less. WOW! He did this all just because he felt it was the right thing to do and help me out. How can you beat that for service?!!
Not only was the job done on time, it was done right and Laith went out of his way to save me big time $$!
Easy 5 stars! Thanks!

It’s a FedEx, I expected ²⁴⁄₇ hours but remembered that Camarillo normally shuts down each evening at around 9 anyways. So the ²⁴⁄₇ isn’t quite suitable for this location.
Tip: For any location, bring whatever you need printed on a thumb drive and have them print it out for you. It’s the quickest and least expensive way in and out.