MAC Cosmetics

I took my sister to this location for her prom and my experience was definitely not up to what I would consider a MAC standard. For the store itself none the less. She doesn’t usually wear a lot of makeup but we told the girl that she wanted a whole face (i dont think she ever told us her name so i’m sorry i cant put it down), highlight, contour, smokey eye. everything. the eyes were done okay but we had to keep telling her to do more, which we felt like we shouldn’t have had to. she put tinted moisturizer and bronzer on her which is not a full face of makeup if you ask us. When we left she was happy but she thought it could have been done a lot better. By the time we got done with her hair, only 2 hours later, her makeup was already coming off. It was really humid out that day and i told her the girl we were worried about that happening and if we could spray her with something to keep it on, she didn’t. When we got home I had to put more eyeshadow on her, along with more liquid liner, concealer, contour and too boot one of her eyelashes was coming off!!! I’m super disappointed and I wish I didn’t want to write this review but I feel like i have to.

A little over a week ago I was in town for a conference and wanted to swing by to get some lashes put on for an event that night. I walked in and immediately Matti asked me if she could help me and I told her what I was looking for.
She showed me several types of lashes and was wearing a pair herself and made several recommendations. I picked one and she then had me sit down while she gathered all the supplies she needed. I was so happy she could wait on me so quickly because I was running late and needed to get back to my hotel.
I have been in MAC stores many times and this one is relatively small but well laid out with the workstations in the corners not directly in the middle of the shop. I really liked that so she could work on me and not have people milling around us.
She worked on me applying each lash and told me how to do it myself and how to take care of them. Matti was so helpful and she showed me how to use a lash applicator that made it so easy! I purchased one for myself and tried it at home later and it worked so great! I always have problems getting them on straight and the applicator worked so awesome!
I got my lashes and then fought the weather to get back to get ready for my event.
I really appreciated Matti’s positive attitude and helpful suggestions. I get in the Boston area once or twice a year and will for sure go back to this MAC store for sure in the future.
Thanks Matti!

Love all there product Just can’t afford so I go on line & buy the same thing at third of their price I go to their store get free samples try them if I LIKE I purchase online

I LOVE THIS LOCATION! I have two locations that I LOVE (Natick too) but I always have the most fun here! Christina and Erin are my go-​to girls! Always willing to stop and help or once they finish come over and help you with any questions and I would gladly wait for either one of them! The counter/​store is always clean and I always get the best service when I am there. I get so excited when I go there and they remember me and show me all of the new and exciting things coming out, it really makes spending money fun! haha They make shopping more personable and I wish I could give them a million star review! Thank you girls for making this my fav place to shop!

I’ve patronized this location for over ten years now, and I always have a good experience. The staff are great at listening to you and helping you find what’s right for you. This is the location that introduced me to Cyber. Cyber in all of its beautiful, plum, highly pigmented glory can take you from cute to vivacious vixen. For that color alone, I’m grateful.
The staff take their time to make sure you’re happy. They’ve been so good to me over the years, that my mom took notice. This is now the only place she comes for her makeup. Both of us stay away from the counters at Macy’s and Nordstrom. The staff at those counters are nice, but you get a full experience when you come to this location.

I jumped on the bandwagon too late and thought I was going to buy Riri Talk that Talk lipstick. Of course, it-​along with ALL other Riri lipsticks were sold out. Sold out of EVERY MAC location in the Boston area. Bah humbug.
Luckily the sweet & pretty MAC girl recommended that I buy Cyber– which is the similarly the same color– a beautiful deep plum. I brought that along with hydration makeup set mist & a gorgeous nude lipglass. Money well spent.
It’s easy to get lost into a wonderful world of dazzling makeup and spend an abundance of money that was supposed to be reserved for survival needs.

Christina provides over the top, exceptional customer service every time I visit this store. A very rare find in the retail world! Products are well known and quality, never have issues with anything I purchase from this comapany and the return policy is great. I love going in when Christina is on because I always get updates on new products :)

Walked in the store, someone instantly asked if I needed help, which at this time I did. I was finally giving into trying MAC products and needed help from concealer all the way to finishing spray. She was very helpful and even showed me great tips for application. What won me over was I had my 3 year old with me and the lady asked if she could put some lip gloss on her. My daughter loved sitting in the chair and being a big girl. Definitely going back to try more products

I don’t know why this particular MAC store gets such a high rating. The staff and service totally sucks at this location!
I came here with my sisters because one of them had to get foundation after forgetting to pack it for our trip. I don’t care for this brand so I just sat there and waited for my sisters to be done. We were acknowledged after being there for 3 or so minutes and was told we’d be helped shortly.
We waited for about 10 minutes and still nothing. I suggested that we go to Nordstrom or Macy’s instead since they carry the line as well. I noticed a chick come in wearing neon green scrubs and one of the staff members helped her while helping someone else. What the hell?
I started to get pissed off. We were totally ignored! Hello?! I told my sisters to leave and not waste our money on them. I wasn’t going to have my very pregnant sister wait another minute for their crap.
We were helped ASAP at Nordstrom and our money was well spent there. If you want better service, go to Nordstrom or Macy’s.
STAY AWAY FROM THIS LOCATION AND THE STAFF!!!

Cool staff, amazing products, a recycling program that kicks ass (every 6 empties gets you a free eyeshadow, lipstick or gloss), highly pigmented limited edition lines and the Viva Glam line that donates 100% of the proceeds to AIDS funding… Amazing.
These products are consistently showcased in the best womens’ magazines and are in the train cases of the top make-​up artists on the planet. I first learned how to apply false lashes here and everyone who’s worked here has been helpful in teaching me how to use strange shades or how to achieve a certain look. The pearl glide eyeliners are amazing. I love the way I feel when I’m shopping here, and everything they sell is top notch.
For all these reasons, I’ll always be a «Mac Addict». Pure make-​up love!

Even though there’s a MAC stand in the Macy’s and the Nordstrom in this mall, skip those and go straight to the proper MAC store. The staff here are fantastic, generally will not give you the hard sell and actually are very good at giving makeup advice specifically for *you* and totally won’t give you any attitude or disdain if you are a self-​admitted makeup n00b (like me).
Of course, the service you get — as with anywhere! — does depend on which staff member you get, but I would highly recommend this store to anyone looking for makeup advice, as I have always come out of this MAC with a big ol’ smile on my face (and a rather long credit card receipt, but that’s another matter).

What’s not to love about MAC?
Staff is always friendly and helpful — no matter what MAC store I’ve ever gone in. The colors are rich and vibrant. And what I love about their makeup is that is stays on all day. The paint pots and fluidline eyeliners are amazing! Of course they have a wide variety of colors etc, so it’s not all bright stuff, but I have never found a makeup brand that stays on as well as MAC does. I’ve been using their products since the early 90s (had to go to NYC to get it then!) so I am definitely a long repeat customer.

OOOOOOOHHHH MAC… How I love thee. I am not hugely into makeup… but have always had a hard time finding the right makeup that looks good, stays put and doesnt irritate my skin. The most amazing wonderous thing about this store is that they have like a gazillion different colors of eye shadow. The sales people are not hugely helpful, but sometimes they can be great at recommending what colors work best for you. I really love this store, but more often I shop at the MAC counter at Macy’s in Peabody because its closer to home. In my opinion, the stuff is not that expensive considering the quality of what you get. Its really hard to go to this place and just purchase ONE thing only. MAC is an addiction. My guilty pleasure. I LOVE IT!

Makeup is the BEST.
I used to shop here frequently for my MAC needs when I lived in the area. Although the service is not always the immediate/​prompt, they always had what i needed and were able to recommend colors that work.
This makeup has no bad effects on my skin (like many others do) and lasts forever. what more can i ask for?

So if you anything like me, a makeup queen, and in love with colors and just makeup in general you will love coming to MAC. I feel like a little kid in a candy store. Overwhelmed with intensity and little eyeshadow cases with more colors and at least 5 different shades of one color, it’s crazy. I have been using MAC for at least a year now and i love them, the foundation has good coverage but it is clogging to the pores, the bronzers are great as well because you can get it in a matte form or a shimmery form with multiple shades… I’m obsessed with the lip glosses, so many different colors and forms of your everyday shine to lip plumping shine, it’s a great place. The employees are very helpful, they really help you mix and combine colors you would never have thought of mixing your self, and their great with finding the right shade for you. I give them 2 thumbs up!!!