DSW Designer Shoe Warehouse

Store is tiny relative to Woburn, Natick, and others.
Service is slow and unhelpful the times I’ve been in the past.
Today, I waited over 15 minutes (I timed it) at the cash register because the woman in front of me was trying shoes on and deciding what she wanted AT THE REGISTER. Seriously untied her sneakers, turned and looked at me, and continued to try shoes on. Granted, you can’t do much about an inconsiderate customer, but a good service person would have either:
A.) Said let me ring this woman up with her SINGLE ITEM while you try those on OR
B.) Called and asked one of the 4 other people I saw working in the store to come work the register
Neither of those things happened, and the worst part is two different employees came up during this, looked at the line of three people behind me, and then walked away. Pretty sure one was a manager/​assistant manager too.
I only went in because I had a coupon (which apparently had been used even though I haven’t shopped there in months) — definitely will not be returning. If you really want to go to a DSW, go to a different location.

A fine location, pretty much like any other DSW you will visit anywhere else.

Convenient but a smaller store. Good for browse n shop… but if you need something specific try a larger location.

Smaller than the store in Natick.

Ever since we discovered that a DSW was opening here, we were waiting for this particular store to be opened. We had good experiences with the DSW in Woburn but it was inconvenient to drive there. So this weekend, we visited this store for the first time. It didn’t seem as large as the Woburn store and I didn’t spend too much time browsing for shoes during this particular visit but this new location is incredibly convenient.