Verizon

From the moment I walked in the front door, I received customer service at the level I’d expect from a higher-​end boutique. In the past year, I’ve visited this location 4 times and each time I walked out feeling confident that I purchased the device, service or accessory that best met my specific needs. I attribute my positive experiences to my wireless representative Aleph and the Asst Manager Irving – who has supported an environment that maintains a high expectation of professionalism and customer-​centric service.
Aleph demonstrated strong knowledge of the equipment and services that Verizon offers and was able to clearly articulate my options in a way that was tailored to my needs. Although I’m pretty sure the employees have quotas to meet, Aleph was patient and thoughtful in helping me to select the «right» options by asking open-​ended questions. Aleph also went above and beyond when he followed up with me about a week later (with my permission) to make sure I was still pleased w my purchase.
I highly recommend visiting this location.

This place is very busy. Location is not that good but there is plenty of parking. Waited a longtime but it’s hard to find a Verizon store around here so we had no choice. We did get good deals so I do recommend to come by. Service was great because I kept Being reassured they didn’t forget bout me and was not skipped but for the wait I give it 3 stars

This is a brand-​new Verizon store that opened in the spot where Pearle Vision used to be. It has the BEST customer service I have ever experienced in a phone store! I walked in there and left feeling like I was at a high-​end restaurant.
My dad has a grandfathered contract dating back to 2004, so I’m still under his family plan (hey, can’t complain for $ 25/​month). Our contract was up over the Memorial Day weekend so we went in to choose new phones.
The associates working at the store were great on all sorts of levels. We were helped by Leticia on our first visit. She told us which phones were better quality, explained what she was doing as she transferred info to the new phones, walked us through the phone rebate details, and even looked up my dad’s current bill to compare it to an add-​on she suggested — all while being very patient with the questions we were throwing at her. She was able to add unlimited minutes and texting at a discount to all of our lines — I’ll take it for $ 35/​month.
A few days after getting the phones, we started to have some technical problems. We came in and were helped by Angie. The phones were swapped out no questions asked (just a bad batch — new ones work fine), and again she was very patient and polite and answered all of our questions.
This store offers no-​hassle high quality service to Verizon customers.