H&R Block

I made an appointment for this location earlier in the week for today at 4 pm. I got an email confirmation and everything. Today at 2:24 I received a phone call from someone at the store saying that I missed my appointment at 12:30 I told the women that my appointment was at 4 not 12:30 she informed me that they changed there hours and now close at 4 so my appointment was changed 12:30 but I was never told. No one called to tell me about the change or even send a follow up email of anything! Terrible costumer service!
I previously have had issues with this company when they filed my business paperwork incorrectly forcing me to pay fees because of them, I decided to go back after a year off because I used to have a great experience while living in NJ. It is not worth the 2^nd chance that they are begging for!
Save your time and money and go anywhere else.

Had a great experience wIth Doreen was helpful, friendly and Knowledgable about taxes answered all my questions. Best service in town.

Yeah, I don’t know how great this H&R block really is. I used their online services to schedule an upcoming appointment for my taxes. I received an email confirmation and thought it was great! I get a missed call from their office the next day while I’m out of town. I go back online to find the contact information, one day after the missed call, and find that my appointment had been cancelled. Just WOW! I’ve never been so disappointed by a place before even stepping foot in it. Thank you H&R block for living up to all the bad reviews I’ve seen online about your company.

I had an amazing experience at Block! Friendly staff and super knowledgable on complex returns. I always feel a warm welcome greeting at the Magnolia office.

Went here to file my taxes (not at the last minute this year!). I had a great experience here and I learned stuff about taxes and filing in the process of getting mine done. I’ve used H&R Block before and never had a bad experience. This location seemed friendlier and the supervisor was very accomodating and hospitable.
The only downfall is that it’s by a cupcake shop (YUM)

This is my fault. My fault for thinking this would be better as opposed to doing my taxes on my own with Turbotax the last few years. Sweet older woman who works there. I hate to say something mean because I know she’s nice and means well but she is not really the kind of person I want doing my taxes.
1. Insisted on speaking to me in Spanish. Clearly I never said anything in Spanish and why would I want to speak in Spanish? I’m doing my taxes and all the docs are in English. I had to tell her to please stop speaking to me in Spanish.
2. I needed a tax Id number for one of my dependents. She assured me that I could go get one the same day. WRONG! It takes up to 10 – 16 weeks. I ended up driving to Camarillo and missing a day of work to find out that she was wrong.
3. $ 200 final price to ask me a few questions, enter numbers in her computer software and then give me false information.
Next time I’m going to do a little more research and then go my taxes again with Turbotax. learn from your mistakes.

The Fella and I were strolling down the magnolia park corridor and stumbled upon H&R. Having waited until almost the last minute last year and wanting to avoid that spazzy rushed feeling we grabbed our paper work from home and headed right over.
We were in and out in a bout an hour, and scored some coupons to give to friends for discounts on their returns. All and all it was one of the easiest filings we have ever done. Additionally, they have a second look going back 3 years and also great info on how to do our taxes after buying our first house. I would recommend making an appointment, even though I am sure they won’t really be busy until the last weekend prior to taxes being due. Friendly staff and extremely fluid and easy experience.