JRE Financial Services

I hate doing taxes. Add to that the fact that sometimes life gets overwhelming and, surprise surprise, you’re three years behind. Definitely not something I would wish on anyone. It feels so overwhelming that sometimes you don’t even know where to start. Enter Frank and his team. I went in yesterday and was able to knock out all three years in about two hours. Frank is really amazing, and not just because he knows his stuff inside out, but because he actually cares. He’s genuinely interested in what’s going on in your life — not just crunching numbers.

Although no real website and not a spectacular looking front to the place — this really was the best experience I’ve ever had having to deal with my finances. Fast service, really sweet/​nice staff. I had Frank and he was great at explaining everything to me and helping me get the best return possible. Honestly this was a great experience overall. Will recommend to everyone I know.

I have mixed feelings about JRE Financial and will not be returning to Frank after having him do my taxes for 14 years. Obviously, I felt like Frank was very personable and did a great job on my taxes — which is why I returned for 14 years. However, this past year he made a small oversight on my taxes. No biggie — everyone makes mistakes. The dollar value of the error turned out to be quite small, but the lack of customer service left a hugely negative impression. I brought the error their attention and asked for Frank to call me back. He never did. I followed up with emails and phone calls — which generally went unreturned. Eventually his business partner corrected my 1040 and mailed it out to me. I didn’t once hear back from Frank personally. Today I received their annual form letter reminding me to make an appointment. I’ve received better customer service from my local pizza joint when they make a mistake.

I HATE taxes! It feels daunting, tedious, like it’s going to take hours and hours! But i will now look forward to doing my taxes every year!
In fact, if i had to do my taxes every week, this would be alright too, since Frank made the process so effortless, easy and manageable.
Welcoming, Friendly.
Clean office.
Frank was on top of his game and he was able to seamlessly ask tax questions while also have a human-​to-​human interaction about life, travel, school, etc. Overall it was like meeting a friend for a chat at their office and getting help on your taxes.
The service is great.
There are magazines to read while you wait.
You are offered water when you arrive, and given chocolate candy when you leave. Just like kids hate the dentist, adults hate their taxes so why not reward us with a small bag of M&Ms for getting it done!
Don’t let the friendliness fool you though, Frank and his staff are extremely professional and i was very happy with my returns. He does your taxes more on the «conservative» side but this is good, because that way you are less likely to be audited.
After finding Frank, i wonder WHY have i chosen to struggle year after year through my taxes alone? For a tax-​deductible fee, you get through the process with Frank.
Free 2hr street parking like a rock-​star right out front.
It’s nice as you get older to find «go-​to» people you can build professional relationships with over the years, and i’m pretty sure, i just found my tax guy for life!
thanks Frank!

I’m been going here for about 3 years. Jim is my tax guy and he is a very pleasant, knowledgeable man. I am very pleased with their service!

Love JRE ! Have been going here for years & we are always satisfied with our return & their service !

I was given the name of Frank Franco and JRE Financial from a co-​worker and he has done my personal income taxes for the past two years.
Frank is a great guy and both he and Jim are very knowledgeable. When I go in, I’m treated well and made comfortable. The cost is reasonable for a return, and they identify all of my deductions to maximize my refund without being risky.
I’ve recommended other friends to JRE Financial who have had similar experiences. The refunds come back quickly and they give you a pack of M&M’s when you leave.
I’m sorry to see that a couple other Unilocalers have not had a good experience with the staff here. While I have had to leave messages a few times, Mayra has always quickly called me back. I hope that the majority of JRE Financial customers have had as positive of an experience as I have. Thanks Frank, Jim and Mayra for making an otherwise stressful part of life very easy and comfortable!

My husband and I have been clients of Frank Franco for over a decade. He handles our personal and business filings. We have complete faith and trust in his knowledge and expertise. Six years ago we were audited by the IRS and his office was so helpful throughout the entire process that I find it hard to believe that some of these reviews are claiming his office was unresponsive to their issues.
JRE Financial is now the office where our entire family does their taxes we trust no one else. A good accountant is necessary as your family grows and your taxes become more complex. We are joyful to say that Frank Franco is not a good accountant, he is an «EXCELLENT» accountant and we will continue to seek his services until he retires.

We have been going to Frank and Maira for more than a decade and we have not had better service and tax preperation from anyone else. Do not listen to these other losers who have left negative reviews. Stephanie M., you wouldn’t know a good tax preparer if one came up to you and punched you in the face. By the way, how the Hell do you know if you were screwed out of anything anyway? I’m an attorney, took Federal income tax in law school and still rely on Mr. Franco to do my tax returns. I did remember one addage from that class: pigs get fatter, hogs get slaughtered. Maybe Mr. Franco wanted to keep you from getting slaughtered by an IRS auditor. Ever think of that? Pig or hog, you still sound like swine to me.
As for you Christine P., I’ve read all your other reviews and they were pretty much negative, too. Do us all a favor and become a shut in so nobody has to deal with you anymore. Quite frankly (pun intended), I’m glad that you canceled your appointment with them, as I certainly didn’t want to run into you at their office. You sound like a rank, nasty person whose only mission in life is to make everyone else miserable. You sound rather jealous that JRE has so many clients, but the reason why Mr. Franco has so many clients is because of the quality work and customer service he provides.
If you haven’t been to JRE financial, give them a try… you’ll be glad you did.

I just can’t trust them enough to stay with them after what happened last year. They are nice people but as far as business goes… Frank dropped the ball on my taxes twice.
Twice I brought him some paperwork from the IRS that stated I owed a certain amount and twice he took the paperwork (forgetting the previous time) stating he’d take care of it and not to worry and I ended up having to pay $ 100 in interest on top of the initial bill. I really liked going here up until this incident, but as Frank was never available and didn’t ever return my phone calls I don’t see that I should continue to take my business here.
I will also mention that they didn’t seem to care at all that I flat out canceled my appointment for this year. I guess if you have enough clients then who cares if you lose one right?
So if Im not an important enough client please just tell me, don’t pretend just to keep me happy in the moment, this isn’t a restaurant… it’s money and taxes.