Guns Direct

Excellent service and communication. Staff is extremely knowledgeable and happy to answer questions even for first time gun owners. This was my first experience buying a gun and I felt very comfortable and well informed. Thank you guns direct staff!

Absolutely fantastic gun shop. They have great, fast, honest, and reliable service and treat people with respect, not to many shops left like this one. Will go here for all my gun needs.

Great and prompt service. 25 minutes from entry to out the door after my purchase.
the only reason it took so long is because i had to fill out my information on the computer.
The price for my purchase was very reasonable considering what I’ve seen online.

Professional staff. Courteous as always, great selection of pistols and weapons.

Very helpful people. Put a deposit down and was lucky the item was back in stock soon.

I literally can’t say enough fantastic things about this shop.
First and foremost the staff that works there is incredibly friendly. Whenever I go it feels like walking into your neighborhood pub. They greet you immediately and offer you any assistance that you may need to even if they are completely swamped.
Have you ever walked into a gun shop where you are considering purchasing a weapon and you are afraid of asking any questions because they make you feel like an idiot? Where the outside of the building is dirty and it feels more like a shady liquor store than a place where you can feel safe?
That is not this place, in fact it is the exact opposite.
To be honest I don’t even love the fact that I own a gun and I completely and utterly support stricter gun control. However sometimes you have to be realistic. And our state alone there have been multiple shootings in the past few years and I feel like there is a new one every week. I want to protect myself and my family if need be but the day that having a gun is no longer necessary will be the day that I trade in my gun.
With that being said, when you purchase a gun, you want to feel as comfortable as possible and especially for a beginner it can be a jarring experience.
The people at the store do not make you feel stupid, they do not make you uncomfortable, they are happy to answer any questions that you may have and they are extremely knowledgeable.
Most importantly is that they do not try to sell you on something that you do not want, these are people who want you to enjoy the experience of practicing the Second Amendment.
Their shop is small but filled, if they run out of something they can order it for you and they get new product every week and they do not have a ridiculous mark up like Gun World or Turners.
I will continue to be a customer is long as I live in Southern California as they have provided a good experience for me every time.

Just bought a gun from here. Great people, great customer service. Way better then anywhere else I have been to. The wait is never long and the staff is very knowledgable and friendly. Highly recommended.

i came here on 1÷7÷16 thursday to purchase a rifle. the customer service here was phenomenal. ive gone to gun world for my first purchase & they werent as helpful as guns direct.
mike was my sales person & he helped steer me towards a fun to shoot rifle. im only purchasing a rifle for recreational purchase. i dont plan to go hunting. i dont like shooting at animals for sport.
anyway, he recommended a certain type of rifle. i had originally planned on more expensive one.
any shop wouldve tried to get more money out of me.
he told me that one was more hard to shoot, the recoil would hurt my shoulder for someone my size, the gun was too long for me, the bullets are expensive to shoot, that gun is better to shoot if its mounted.
the gun he directed me towards had a shorter barrel, cheaper ammo, more size appropriate for my height.
also, my relative recommended the same gun mike recommended.
i texted my relative to double check.
i am very satisfied that i didnt feel ripped off, i had an honest sales person, & he explained every thing very well.
i will be coming back to this shop for my next purchase.
thank you mike @guns direct!

Came here on 1÷7÷16 with my wife and was quickly greeted by Mike who offered us assistance! We wife was terrified of guns and knew nothing about it at all but she knew we needed one for that just in case moment… Mike was very knowledgeable and offered a ton of assistance for my wife making her feel much more comfortable with buying a gun… He went over a lot of the safety with it and in the end we decided to buy a Glock 17. Will definitely be my go to place! Great customer service and Mike was great! Thanks again

This is my SECOND time coming (see my first review) to Guns Direct to purchase my pistola. And this is not an anomaly… i’ve consistently been served right, with respect, and fairness.
It has been 6 months since my last purchase and the customer service is still spot on.
Couple things on this last visit.
1. There as a ton of people purchasing their first pistol… it kind of scares me that the common law abiding citizen has not concept of firearm etiquette and/​or safety. For example, there was this lady purchasing a Glock 17 and she had to ask «so when can i shoot someone and be ok legally» (or something to that effect). Little does she know that owning a firearm is not about «when can i shoot someone and not get in trouble». Didn’t help that she muzzled me and had the balls to say «oh don’t worry, it’s not loaded». My first advise to any first purchaser is «treat all firearms as if they are loaded». Because as Frontsight has taught me, you can only come out a survivor if you are ever in a gunfight; right or wrong you can still face legal action, jail, have your pistol taken away, etc. even if you did everything right. Wish the common person fully understands that owning a firearm comes with a huge responsibility. Anyways, it’s not Guns Dirct’s fault.
2. It seemed like there was a new guy writing up the paper work for me. I think that was the longest paperwork I had to go through cuz i came in knowing exactly what i wanted. But i can’t blame the new guy; he was very kind, knowledgeable, great customer service, polite, and not one of those over-​zealous-​gun-​know-​it-​all. I’m sure he thought it was funny i was getting a SAO but he kept his opinions neutral and respected my choice. If i were to go back (and i will to pick up that sexy R8) i would NOT mind having the new guy fill out my paperwork.
3. Every time i go there there’s this one bald asian dude (about 5’5″) wearing his HSGI battlebelt and sporting his Agency Arms G17 to every customer. At first I thought, «omg, this dude, always showing off his Agency Arms and HSGI gear… why?!». Then last night it dawn on me, he is show casing gear to sell. In my mind’s eye i stepped into his shoes and asked, «how can i get sales up… i know, i can showcase my warez and gearz». I respect that dude from a businessman perspective.
Will i come back in the future to purchase from here? Absolutely.
By the way, still looking that pre-​owned M&P 9 mm guys :/

Came here on four separate occasions in the past month and I must say, I really appreciate the quickness and efficiency of their service. As soon as I walked through the door, my existence was acknowledged (regardless if it was busy or not) and I didn’t have to stand there too long like an idiot waiting to be helped. Each visit was less than 20 minutes and at the end of it all, I left with a brand new Glock 17 and S&W M&P15−22.
I’ll definitely be back for my next purchase!

After seeing the dismal reviews for Turner’s Outdoorsman — which is close to me – I scouted our trusty Unilocal for an alternative and decided to make the drive to Guns Direct. I was two steps inside the door when Sales Manager Kyle cordially greeted me and offered help. My purpose was not to buy but to get advice on a firearm’s value and procedure for a private transaction. Kyle gave me clear and complete information. Though there was no sale in the offing and I’m obviously a novice, he was gracious throughout. What could have been a chore was my pleasure.
I’m not looking any further; I will return to Guns Direct for my firearm needs. The shop, though small, is clean, beautifully organized and staffed with friendly experts. Free street parking is easy.

Great place. Helpful staff. Fast and efficient. The place was very full when I went, the staff answered all my questions. They have a good selection.

This is your small friendly neighborhood gun shop. Let me start off by saying that they always have a good amount of staff ready to make your gun sale or PPT as smooth and quick as possible. Being a small gun shop they might not always have deals like Turner’s does but they do have some very unique items on hand that other shops don’t especially the rifles. They were awesome and helping me order a rifle that no other gun shop was able to get me within 6 months. I can see the staff is always friendly and very honest if you go in wanting to buy a 1911 they will not try to sell you a $ 3000 1911 as your first firearm. They have some very nice accessories as well but there ammunition selection is lacking and I blame that partly to the ammunition shortage in California. Awesome shop overall!

A little update. Picked up my handgun after a long agonizing 10 days of waiting. Went in the store, employees were all a little busy. No problem, as my presence was acknowledge. Once they became free, we reviewed the paper work, signed some papers and I was in and out within 15 mins. Really good customer service guys! You’ll be seeing me and my girlfriend soon as she wants to take her fsc and get her first handgun at your store.

Amazing service. When I walked in I was a bit overwhelmed by how many people were in the store. I walked in not knowing where to start. But as soon I walked in and looked a bit lost someone was able to help me right away. I was amazed by the quick service. I didn’t purchase a firearm but when I do I’ll be back to this place.

The Best Gun Shop EVER!
First of all I’d like for everyone who reads this review to acknowledge that the staff members are very knowledgeable. Mike and Palmer are two of the managers that have given me nothing but EXCELLENT service.
A few months ago (March 2015) I made my first firearm purchase from GUN WORLD. As a an excited person on the market, I quickly rushed into making the purchase of a Glock 17 priced at $ 650 (not including taxes, FSC, and DROS) without researching other shops for prices. After the 10 day waiting period, I carelessly spent about $ 800 (Gun, taxes, FSC, DROS, and bullets).
A few days went by and the excitement of owning my first firearm has died down. I THEN decided to do some research for parts and lower priced bullets. Unilocal and other acquaintances referred me to GUNS DIRECT.
I found out that GUNS DIRECT was selling their Glock 17 for $ 550!!! Thats $ 100 I could have saved if i would have walked down the street from GUN WORLD!!! The moment I found out that GUNS DIRECTs prices were lower, if not equal to, than the prices at GUN WORLD I decided never to step foot in that store.
The very first person who assisted me was Kristine. Very friendly and provided great customer service.
I then met Palmer and Mike a few visits after. Let me tell you this, they gained my customer loyalty just by taking their time and discussing about firearms. EVERY QUESTION I had EVERY EMPLOYEE had an answer for and if they weren’t knowledgable of it, they would go to the back office and ask someone who knew.
To conclude, GUNS DIRECT is by-​far The Best Gun Shop Ever!

Just purchased my first firearm from this store, great experience overall.
Purchased my firearm on my second visit here, which was on my birthday which made for a great present to myself hah. The first time I came here was almost 2 years ago with a friend and didn’t know much about guns but were interested. I admit that I wasn’t impressed the first time because their selection seemed a bit sparse, not many guns on display.
Fast forward to present time, just turned 25 years old and that same friend I was with wanted to take his handgun safety test and purchase a gun. I decided to go with him and take the test as well since I already knew handgun safety basics. It was by chance we ended up going to Guns Direct again because it was actually the second choice to take the test since LA Gun Club only offers it on weekdays. The guys there were nice about it, even though we got there about 55 minutes till closing and the store was busy, we were offered the test right away and about 10 – 15 minutes later, we were both granted handgun safety cards, good stuff.
My friend went to talk to someone about choosing a gun while I browsed their selection, they must’ve read my mind back then because now the glass displays and walls had plenty of guns to choose from. While my friend was choosing his gun, I hovered over the revolvers and saw my favorite gun in the display, the S&W 686 .357 magnum. Stared at it for a good few seconds until an employee asked if I would like to see it. I had no intention of purchasing a gun, let alone going to a gun store that day but as soon as I held it, I knew it was mine. Needless to say, it was a great birthday.
That day, I put a down payment on it, then did paperwork 2 days later, and picked up the gun after the waiting period. I have to say what a great experience it was. Even though my friend and I had showed up less than hour before closing, we were able to do everything we wanted. Customer service is friendly and polite and even when they were busy, we had help right away. For me, customer service is the part that makes or breaks the experience so I give credit to them for providing some of the best service I’ve had in any store. That and with their selection of firearms, I’ll pretty sure I’ll be back. Thanks Guns Direct!

My husband and I have bought a total of 2 handguns from Guns Direct. They have a large supply of Glock pistols. The staff is very nice and knowledgeable about guns. It tends to get really crowded some days, so the staff tries it’s best to accommodate everyone. I have to say they are the best gun store in Burbank.

After picking up my pistol when the 10 day waiting period was over, the female retail associate, after poring over my paperwork with the exaggerated intensity and power trip of a detective, then asked me if I wanted to purchase any ammunition.
I said «50 rounds of hollow point, and…»
She cut me off and said «50 rounds of hollow point is a lot» and acted like for a moment she had the power to refuse me sale of such a small amount of ammo.
I did not appreciate her acting like she could refuse me sale of ammunition especially when the number of rounds is of zero consequence to anyone and anyone can do simple math and see that the average magazine of a pistol holds 9 — 15 rounds so having 50 rounds for 4 magazines is a no brainer.
Your employee going on a power trip or trying to have someone plead a case for 50 bullets is an abuse of the smallest bit of power that society and Guns Direct has allotted them. This person also had a pistol and about 4 or 5 reserve magazines on her belt. Hypocrite much?
That wasn’t the first female employee who was rude to me there or tried to use the transaction as an excuse to make a comment or ask a personal question to me, so it’s great that you practice diversity and so will I– I’ll go to a different gun store next time I need something.
$ out the door