Freshology

So/​this is my first couple weeks on plan. And I think I’m canceling. I’m getting dirty veggies and tough chicken and beef. I can’t go to vegetarian– I’m a straight up carnivore. So it’s been fun. But bad quality.

I rarely ever write Unilocal reviews. In fact I had to look up my password just to log back in. But I just had to write about this because my experience has been so far from the ones being advertised.
I’ve compared both BistroMD and Freshology the past three weeks and don’t even know where to start. My goal for using these meal delivery services was weight loss, healthy nutritional meals and convenience.
Price was not a concern, yet I would expect a better service from Freshology, a company that costs $ 50/​day (7 breakfasts, lunches and dinners with one snack daily) vs. Bistro MD (with a 25% promotion that I think is still going on) cost me $ 21.50 per day for 6 dinners, 7 lunches, 7 breakfasts and two snacks per day. Regular price for BistroMD would have been about $ 30/​day.
Main takeaway — the Bistro MD plan was 1100 – 1300 calories per day vs. Freshology says women receive between 1150 and 1400 calories daily. Yet somehow I was always starving with Freshology and never hungry or unsatisfied with any meal or snack with BistroMD.
The major difference is in the food. With Freshology, I pay more to get meals that are smaller and half lettuce or greens usually. It was nice to get some raw food whereas Bistro MD is all heated, but I would much rather get a proper hearty meal and supplement it with my own bag of spinach or fresh veggies/​fruit than pay more to have a meal that leaves me starving and I could have easily bought. With the Bistro MD meals I actually looked forward to each meal and each snack and was always full and satisfied.
It actually amazes me that Freshology’s average calories still manage to come in higher than Bistro MD, even with one less snack per day and with half filler greens and so much less food. It must be in the dips and/​or salad dressings.
I also get food that I don’t particularly like from Freshology but I have no way of substituting this before I get it. With Bistro MD I can see what I’m getting ahead of time and make substitutions (in addition to things you may be allergic to).
The web experience is completely different. With BistroMD you can login and see and customize your menu and are invited to join a free online community. With Freshology, when I ordered I got one welcome email and periodically get emails with the upcoming menu in a link which is horribly formatted and hard to read.
The cooking instructions are sent to you once in the Welcome email which you have to dig up and refer to the link each time. You also have to refer to the periodic meal emails links (which again are horribly formatted) for nutritional information and the color coding system which is not intuitive at all. Bistro MD sends you a clear printed menu with each shipment and the nutritional facts and heating instructions are on each meal.
I totally agree with the other Unilocaler who said you can never get the plastic covers off, I always have to cut them and then awkwardly try to peel it away. Never have this problem with Bistro MD.
The customer service is also very different. BistroMD has a chat feature on their website and they will call you back promptly if you have any issues. With Freshology, their customer service has replied to my emails quickly and have been quite good, however, I am really disappointed in one thing. My very first delivery got lost and I was refused a refund. I was offered $ 25 credit towards future shipping, but like another Unilocaler said — why would I want credit to order more of something I don’t like?
Apparently, it was my fault because I did not put the apartment number in the profile. However, FedEx claims it dropped it off in my lobby which is the same place it drops it off even now that they have the apartment number. Certainly, it was my fault for not entering in the complete address, but most service companies like this would cut you some slack as a first time customer for their very first delivery.
Weight loss has been hard to compare — I did lose 5lbs with BistroMD and honestly would order the food even if I didn’t lose weight just for the taste and convenience. With Freshology I thought I would lose even more weight when I saw the meals were so tiny and half produce — but I haven’t lost any because 1) they are still slightly more calories than BistroMD and 2) I’m always starving and end up eating something else to get through the day.
I almost feel like people are going to think I’m getting paid for this but I’m not. I have only tried these two delivery services so maybe there are better ones out there, but this was my experience with these two.

I got the 10-​day weight-​loss special on Gilt. The program did exactly what it said it would do – fresh food to your door each day and the portions, calories, etc all taken care of and designed to help you lose weight. I knew if I stuck to the plan, I’d lose weight and that’s exactly what happened. I had to supplement with fruit /​protein a couple times before or after intense workouts, but I knew that I would probably need to do that going in. But, if you want to lose weight without exercise, this is the program for you.
I give a point off for the packaging — I could NEVER get the plastic covers off correctly and it was annoying. Also, serving liquids (esp. yogurt) in a tray covered w/​plastic is not that appealing (although the yogurt was very delicious!). There were maybe 1 – 2 meals that I wasn’t crazy about and just didn’t eat. But, you definitely get what is promised and I’d do it again if another special came around!

I have been on the freshology fresh mommy program for three months as a gift from my mother in law. I will say that I have read through all of the reviews and some seem a bit unfair. I am not always in love with every single meal they send but the program has taught me a lot about portion control and has introduced me to many different foods that I thought I didn’t like or didn’t have the guts to make on my own. The delivery service is a plus as there is a package at my back door every night by 9pm. I have recently changed to a lower carb count menu and have noticed that when I stick exclusively to my freshology meals I am able to lose a healthy amount of weight each week. I am currently 4 months postpartum and have lost 46 pounds. If you are committed to losing weight and getting healthy you have to understand that there will be days when you eat things that are not necessarily your favorite foods. The program is a bit expensive but like I said I was blessed to have this as a gift …

After two days my assessment was that Freshology’s weight loss plan was to send food that was so disgusting you throw away 80% of your food rather than eat it.
Problem 1 — the delivery, The fact that the food is brought to you is one of the major selling points of the service. However, my delivery person wanted to deliver at 1am. So, if you live in a security building, every night at 1am this guy would wake me up to buzz him to leave the delivery bag.
Problem 2 — food preferences. I paid extra to allow for preferences but was only asked about my preferences regarding proteins. I noted that I do not eat pork. First dinner, pork wrapped in bacon (no joke). The labeling and instructions are poor and do not relate to what has been delivered; leaving one to guess at what lunch was supposed to be.
Problem 3 — food quality. The food itself was over salted and gross. A quinoa side dish came with a gelatinous «sauce» that was supposed to «melt» in the microwave but resulted in a disgusting texture. I wanted simple grilled or poached proteins with some steamed vegetables but every meal was destroyed by disgusting sauces and overcooked veggies.
Problem 4 — food prep. Despite years of service this company has not assessed food that can be re-​heated without destroying the texture or quality of the food. For example, both mornings included an egg white and a faux sausage/​bacon item. Reheated pre-​cooked egg whites are mealy, dry, and gross. Coupled with too much salt and the rancid smell of the faux smoked product it was inedible. Dinner was a pre-​sliced turkey breast coated with balsamic. When cooked for the prescribed 3 minutes, the turkey came out dried like jerky.
My solution: it takes one minute longer to cook an egg white in the microwave than to reheat a pre-​cooked egg white, it takes 2 minutes longer to steam a vegetable in the microwave than to reheat a poorly cooked veggie. Send fresh foods that can be cooked rather than re-​heated.
Or: take my advice and do not order any of the disgusting food.

Do not, do not spend $ 50 dollars a day for this program. The food is NOT worth it! I’m on day 5 of two weeks and dreading having to eat the food. Majority of the food has been mushy and just gross. Salads consist of plain lettuce with tomatoes. Meat is rubbery and bland. Roast beef wrap consisted of three ribbons on meet with 2 lettuce leafs. There is no way these meals could cost more than 7 dollars to make. Save your money.

I had an amazing experience with Freshology. The food was fantastic and always fresh! For the cost of the plan it’s well worth it.
The customer service was some of the best I’ve experienced. They were accommodating, timely and overall just pleasant to deal with. I can’t recommend them enough!

My husband and I have been NutriFit customers for 3 months and I decided to make a change and try Freshology. I was pleasantly surprised by the quality of the food but so completely turned off by their customer service I decided to go back to Nutrifit. Here is the problem… if you make any type of request such as no peanuts or cilantro you will encounter some problems. Your food will be delivered with a very detailed daily menu with you name nicely printed at the top BUT it has nothing to do with what you are eating. I called and spoke to customer service and they simply state that since you made a special request your prepared something totally different. That’s fine but I asked…“can I have a menu indicating what exactly I am eating”? Her response was no because there is a little tiny label on the side of the containers. btw… this little tiny label is a hit or miss with your meals and your left to taste and wonder what exactly are you eating. I am sure that there canned response of «that’s how we have done it for the past 11 years and nobody ever complains» will someday catch up to them. For me I am going back to NutriFit because in reality they are both very good quality and at least I know what I am eating.

With Freshology you really are getting gourmet meals delivered to your doorstep! Every meal and every snack is prepared gourmet restaurant style with delicious and creative ingredients.
This makes losing weight a breeze, without thinking about your next meal and calorie counting, carb counting or whatever is involved with losing weight! It’s difficult to lose weight and keep the pounds off but it’s much easier with Freshology. Also the customer service is on point. Catherine is so accommodating and always available to help in anyway she can. They have plans for every eater whether you’re a vegetarian, or don’t eat shellfish or pork or whatever!
I highly recommend this program!

This is the only food delivery service I have tried, so I can’t make any comparisons to others. That being said, I do know convenience and tasty food when I see it.
I would recommend this program to anyone who works long hours, has a hectic and busy lifestyle, and wants to lose weight without sacrificing flavor. The program delivers three meals, a snack, and a dessert to your home every early morning or night. Everything is neatly packaged in a cooler with labels and heating instructions. The main thing I realized about this program and why it works is not because it provides diet food (didn’t taste like diet food to me), but because it focuses on portion control. I was able to see that maybe the reason I wasn’t able to lose weight or get as lean as I’ve wanted to in the past was because even though I was putting in the miles or the hours at the gym, my portions were too big and my calories too high. With this program, I was able to reboot my brain to what an appropriate portion size of meat or carbs is, and after the first day, my stomach and appetite were able to adjust as well.
The meals themselves are balanced. After the first day, I didn’t feel hungry, and when I did, I managed to choose a healthier snack to supplement the program, rather than going for junk. When you’re already eating healthy, you are more likely to continue making healthy choices when given the opportunity to cheat. Some of my favorite meals were:
Balsamic Glazed Pork Loin | Pine Nut & Currant Couscous | Spiced Apricots
The pork loin was a little dry, but that’s to be expected when you microwave most meats. The pine nut currant couscous was delicious. It was my favorite part of the meal. It was served with Spiced Apricots and snap peas, which made for a satisfying dinner.
Breakfast Pizza | Broccoli Rabe | Fresno Chiles | Fresh Fruit
The breakfast pizza was delicious and savory. It was nice to have pizza for breakfast and not feel guilty. The portions were small, but it was still filling after eating the fresh fruit. I’d totally have this again.
Sea Bream | Singaporean Curry | Toasted Nori Jasmine Rice | Braised Leeks
The fish was light yet satisfying. The curry sauce was tasty and the toasted jasmine rice had a nice nutty flavor. The star of the show were the leeks. They were braised and seasoned very well. I was sad when this meal was over.
If I could complain about something it would be the salads. I had a tasty beef salad one day, but the lettuce was pretty basic. The salad was tasty because of the beef and the dressing, but it didn’t look vibrant, colorful, or appetizing as salads should. It looked bland because of the lettuce it was served with. I had a small garden salad with turkey chili and the chili was good, but the salad looked so sad… like something out of a bag. If they spruce up their salads, their program would be perfect!
Most importantly, I lost weight. I would recommend to anyone who could afford it.

DO NOT WASTE YOUR TIME OR MONEY. I signed up for The Edge lower carb menu at $ 50 a day. What I received today; yogurt $.50, lunch onion soup $ 1.50, dinner fish $ 6.00 total, at best this day should have cost $ 8.00, and I am paying $ 50 a day, what a joke. The only thing that is correct, their portions are good for dieting. But I’ve lost little in 2 weeks.
You can not modify anything. As Christine E says the best dinner I had was the first night. The meals keep getting more tasteless and cheaper as the month has gone on… and no cancelation refunds. Just a credit for more Freshology unused days.
Why would I want a credit for such garbage?
It is obvious the true Freshology consumers are the ones on Unilocal with the bad reviews, the comments are the same over priced, tasteless food and no cancelation.
The great reviews are written by the company.

I’m so happy I decided to order Freshology. First of all, their food is amazing, and portions are on point. I’ve asked for substitutes and there haven’t been any issues with that. Their customer service has been exemplary and Sarah has never once flinched with my many questions. I would definitely recommend giving this a try. Its great and saves you time if you are busy or just want to eat healthy and lose weigh. Thanks Freshology!

This program is ok at best. I have done the Zone in Los Angeles and in New York before and it produced better results even with theoretically more boring food. I did not have a huge amount of weight to lose (and haven’t before, just used these programs to drop holiday weight, etc), just about 10lbs post baby. The best dinner I had was the first night. From there, it went downhill and stayed about halfway down the rest of the time. The breakfasts are the best category hands down.
Warning: they use an UNHOLY amount of bell peppers on things that just don’t need them or merit them which results in everything tasting the same. I second the other reviewer who mentioned the wet lettuce and soggy accompaniments due to their packaging methods. It is gross. I ended up dumping out a lot of the meals as they were inedible — which is frustrating due to the great cost of this program and the quality they tout. The lunches are not so great and a few of them made me throw up afterwards (which is one way to lose weight, but not at all what I think is right).
Customer service is abhorrent from top to bottom. Though the people were helpful and friendly, there is NO accomodation of preferences or allergies and extremely limited flexibility in vegetarian vs everything else. For the price, I think they have the inverse relationship to quality and customer relations.
As well, they need to add a morning snack to their routine (I did the Edge for a month). It’s worth it to keep from feeling hungry and peckish which is never a fun side effect.
Boo. They can and should do better for the price point.

Remember when the airlines used to give coach flyers a small plastic tray of bland food pre-​made in some commissary or factory? That’s what this reminded me of. I tried their fresh food delivery program over a year ago for a couple weeks and was so disappointed I never bothered to try it again. There seem to be a lot of great reviews here so maybe they have drastically changed things but I found the food completely bland, boring, tasteless and unimaginative. I have tried 3 of these services so far and the best is Nutrifit by far.

My husband and I have tried almost every program Freshology has had to offer over the last 3 years. My second trimester I went on the FreshMommy program and my husband went back to his Fresh program. My son is now 2 months old and is a FRESHBABY! The FreshMommy program helped me tremendously maintain my weight through pregnancy and when I was delivering Karina helped us pause our programs immediately and was able to resume them when we went back home. 1 week after my delivery I had lost all of my baby weight and have lost another 10 lbs pre baby weight. I know my Fresh Diet has helped me with hormonal changes/​mood swings post baby and I am confident it has helped with nursing. The fact that they automatically avoid foods that can potentially cause a «colicky» baby and help keep me healthy I am even more of a raving fan.
Whenever a problem has occurred Karina has been there to instantly help rectify the problem.
Freshology truly has second mile service all the way!
Individuals will complain about the cost of the program. As we have been off and on a Freshology customer over the last 3 years we have actually calculated out what our time is worth and how much we SAVE using Freshology. The time it takes to properly calculate your calorie intake daily, the time it takes to plan your menu, then the time it takes to grocery shop, gas for grocery shopping, time for making your breakfast, snack, lunch, snack, dinner, and a gourmet dessert. It litterally saves you so much valuable time/​money that you can spend with your family and friends!

The food quality is pretty good. I liked the variety too.
But some dishes I didn’t like not because they were made bad, but because I just didn’t have a liking for them.
I would probably get food from them if there was more flexibility, the program is too rigid and doesn’t let me pick my choice of food.
Since I didn’t have a choice of food, I got tired pretty quick and it didn’t stick with me.
This service also creates a lot of mess as far as packaging is concerned.
There needs to be a way to send the cooling bags back.

Ingredients, preparation, taste. Freshology does not disappoint! Love all the variety of healthy, gourmet meals they send, love the menus that come along with your meals and my personal favorite, guilt-​free mini desserts. So delicious! Food quality-​well worth your money! :)

I love Freshology and I’ve been a customer for many years with a few breaks here and there. They provide gourmet food and they do a wonderful job making healthy and light food taste delicious and feel filling. They bring us braised short-​rib stew, rocky road bar desserts, breakfast burritos and pancakes, sausage and pepper on toast and other tasty delights very reliably every single day. All of it is calorie-​portioned for my needs and my husband’s needs, and It’s the most painless, healthy way to lose weight that I’ve ever found. Some of the desserts really seem impossibly rich to be part of a low-​calorie plan. There are so many different meals that there’s no repeat for months.
It feels like the biggest luxury to me to have healthful, fresh, delicious, beautiful food brought to our home. I don’t have to plan, shop, cook, clean up, or fret that I didn’t get enough veggies in. I eat perfectly healthy if I just eat what they bring me, and that is a huge psychic relief. I mean, isn’t that what we’re all trying to accomplish? And here it is already done for me and my husband every day! It’s like a miracle. And you feel that you have more energy and feel lighter, of course, because you’re eating healthy and light.
We get Freshology six days a week and one day a week anything goes. But once you’ve been on Freshology anything goes doesn’t feel that great anymore. I can’t eat as much as I used to and I feel more in tune with my body than I was before.
Freshology also really cares about their customers. They are truly looking to give you a pleasurable eating experience and always trying something new – we got fantastic tea bags in a recent delivery and an exotic poached egg snack recently. I appreciate their devotion to my taste buds. The staff is very professional and responsive and I just hope this company thrives and stays in business forever because I’ve never found anything like Freshology and I love what they bring me.

Personally didn’t really lose much weight on the LITE plan. Is a good way to get portion control in hand and also to get balanced meals but really saw little to no weight loss results. The low score is actually heavily weighted by their recent change in policy. Previously you could sign up for a plan and if half way through a 90 day cycle you decided to stop they would refund you for the majority of the un-​used days. That policy recently changed and you can never get a refund, only put your plan on hold. That’s a major bummer as I really have no use for the remaining days within the next 90 days. I guess if it never expired I could use it for the next holiday season but don’t anticipate wanting to use this consistently again within 90 days.

Absolutely wonderful! My husband and I have been using Freshology for the last 8 months. It is such a blessing!
The amount of time I save on not having to go to the grocery store, then preparing, then cooking is unbelievable. With Freshology, we wake up in the morning and WALA! Breakfast, Lunch, Dinner, Snack, and Dessert is there for us!!! Another added benefit with the meals being calorie portioned I have lost a total of 15lbs!!!
I have nothing but great things to say about Freshology and Karina!